Alphabetical listings.
AAastra (M,C)
800-468-3266 www.aastrausa.com Products/Services: 7,20,22,107,166
Adaptive Digital Technologies (C)
610-825-0182 x120 www.adaptivedigital.com Products/Services: 163 Other: Voice/VoIP Application Software Solutions
Aditya Birla Minacs (M,S)
248-324-6078 minacs.adityabirla.com Products/Services: 130,131,132,133,135
ADTRAN Inc. (M)
256-963-8000 www.adtran.com Products/Services: 20,29,31,144,159
AIM Technology (M)
415-692-5580 www.aimtechnology.com Products/Services: 116,136 Other: Contact Center Analytics
AireSpring (S)
818-786-8990 www.airespring.com Products/Services: 103,124,126,127 Other: SIP Trunking
ALI Solutions (V)
512-651-5451 www.ALIsolutions.com Products/Services: 22,173,46,47,51 Other: Best Time To Call Software
Alteva (S)
877-258-3722 www.altevatel.com Products/Services: 20,44,45,104,159 Other: Hosted Unified Communications solutions, Hosted VoIP solutions
American Teleservices Association
317-816-9336 www.ataconnect.org Products/Services: 9 Other: Industry Networking, Regulatory Compliance, Auditor Certification, Education
Ameridial Inc. (S)
800-445-7128x260 www.ameridial.com Products/Services: 121,130,133,134,135
Ameritec Corp. (M)
626-915-5441 www.ameritec.com Products/Services: 152
AMTELCO
800-356-9148 www.amtelco.com Products/Services: 95,106,143,159,160 Other: miSecureMessages, RED ALERT Notification, Soft Agent stations, Web Scripting
Angel (S)
888-MyAngel www.angel.com Products/Services: 7,49,147,166,163
AnswerNet Network (S)
800-411-5777 www.answernet.com Products/Services: 61,130,132,133,134
APEX Voice Communications (M)
818-379-8400 www.apexvoice.com Products/Services: 45,159,166,162 Other: SIP Application Servers
Arbinet (S)
917-320-2000 www.arbinet.com Products/Services: 31,103,140,146,164
Assurant Solutions (S,C)
856-988-9417 Products/Services: 7,29,49,51,136 Other: Anaytic Routing
At Random Communications (S)
860-567-3733 arllc.com Products/Services: 46,151 Other: Mystery Shopping & Remote Call Monitoring
Attensity (C)
650-433-1734 www.attensity.com Products/Services: 173,51,53,114,136
AuraPortal (C)
781-569-5940 www.auraportal.com Products/Services: 53,95,136,149,174
Avidian Technologies (C)
800-399-8980 www.avidian.com Products/Services: 47,53,86,142 Other: Contact Management
B
B-CONNECT (S)
210-860-5818 www.bconnect.com Products/Services: 130,132,133,134,135
BandTel (S)
949-640-9700 x6303 www.bandtel.com Products/Services: 7 Other: ITSP
Bat Blue Corp. (V,S)
212-461-3322x3010 www.batblue.com Products/Services: 40,46,71,103,144
Bay Bridge Decision Technologies (C)
410-224-7778 www.baybridgetech.com Products/Services: 174
BenchmarkPortal (S)
800-214-8929 x7031 www.benchmarkportal.corn Products/Services: 171 Other: Call Center Certification, Call Center Training, Call Center Consulting
Berkshire Search Partners (S)
908-850-6560 www.berkshiresp.com Products/Services: 46,96,98
Better Plan (M)
?72-2424282 www.wfmwizard.com Products/Services: 171,174
BillSoft Services Inc.
800-525-8175x125 billsoftservices.com Products/Services: 173,46 Other: Compliance Filing & Consulting
BillSoft Inc.
800-525-8175x125 www.billsoft.com Products/Services: 46 Other: Indirect Tax Solutions
Braxtel Communications (C)
781-665-1997x2333 braxtel.com Products/Services: 7,57,166,170,175
Braxtel Inc. (M,C)
800-589-2477 braxtel.com Products/Services: 7,56,107,166,175
Broadvox (S)
214-646-8014 broadvox.com Products/Services: 20,103,104,111,159
BULLSEYE TELECOM (S)
877-773-3277 www.bullseyetelecom.com Products/Services: 30,71,103,104,146
Business Mobility Systems (M)
866-854-7487 Other: Unified Communications
C
Calabrio (C)
763-592-4600 www.calabrio.com Products/Services: 49,51,136,175,171
Caleris Inc. (S)
515-331-0560 www.caleris.com Other: Help Desk/Tech Support
Call Center Development Services (CCDS) (S)
514-731-5046x221 www.ccds.ca Products/Services: 56,57,58,107 Other: Virtual Call Center Software-Hosted Predictive Dialer
Callbox Inc. (S)
310-362-3171 callboxinc.com Products/Services: 54,118,121,130,133
CallCenterJobs.com (S)
888-353-7529 www.callcenterjobs.com Products/Services: 46,96,98,99,145
CallCopy (C)
888-922-5526 www.callcopy.com Products/Services: 123,136,146,171,174 Other: Call Recording
Celergy Networks Inc. (V,S)
760-268-1913 www.celergy.com Products/Services: 20,23,25,26,29
Centrifuge Systems (C)
571-830-1390 www.centrifugesystems.com Products/Services: 51,136,153
Centurion Inc. (M,S)
727-431-5300 x 208 www.centonline.com Products/Services: 8,47,49,56,166
Chrysalis Software Inc. (C)
831-402-9559 chrysalis.net Products/Services: 7,49,143,149,166
CHT Global (Chunghwa Telecom Global Inc.) (V,S)
408-988-1898 www.chtglobal.com Products/Services: 23,31,44,104,126
Cisco Systems
408-902-3530 www.cisco.com/go/cc Products/Services: 7,20,22,57,166
Claritas360.com (S)
???? www.claritas360.com Products/Services: 47,49,53,95,171
Claritascloud.com (S)
???? www.claritascloud.com Products/Services: 7,49,53,144,150
Claritascrm.com (S)
???? www.claritascrm.com Products/Services: 47,53,95,107,142
CobbleSoft International Ltd. (C)
615-346-9241 www.cobblesoft.com Products/Services: 173,53,95,111,114
Commence Corp. (M,C)
732-380-9100 www.commence.com Products/Services: 53,73,86,95,142
Consona CRM (C)
317-249-1700 crm.consona.com Products/Services: 47,53,106,111,114
Contact Centers of America (S)
407-641-0667 www.CalICCA.com Products/Services: 130,132,133,134,135 Other: Technical Support
Contactual (M,S)
650-292-8611 www.contactual.com Products/Services: 7,22,107 Other: Hosted Contact Center Solutions
Copia International Ltd. (C)
800-689-8898 www.copia.com Products/Services: 73,77,79,82,163
CosmoCom (M,C)
631-940-4200 www.cosmocom.com Products/Services: 7,22,57,166 Other: Unified Customer Communications Virtual Contact Center Consolidation Technology
Coveo (S,C)
800-635-5476 www.coveo.com Products/Services: 51,53,111,114,136
CSF Corp. (M,C)
732-302-0222 x6608 www.csfcorp.com Products/Services: 17,105,111,116,131 Other: Toll-Free Provisioning and Routing Software
Customer Services Audit Ltd. (S,C)
006493762806 www.customerservicesaudit.com Products/Services: 13,173,46,136,148 Other: Contact Center Self Assessment Tool
Cyara Solutions (S,C)
415-946-8861 www.cyarasolutions.com Products/Services: 14,46,50,136,152
CyberTech North America (M)
800-717-1808 www.cybertech-na.com Products/Services: 173,51,123,136.175
D
Data Foundry (S)
888-839-2794 www.datafoundry.com Products/Services: 103
Datatech SmartSoft (C)
888-227-7221 www.smartsoftusa.com Products/Services: 62,65,69,107,119
DemandVoice LLC (S)
877-307-7177x1 www.demandvoice.com Products/Services: 71,87,166,163 Other: VoiceXML Hosting
Dialexia Communications Inc.
514-693-8500x214 www.dialexia.com Products/Services: 18,20,30,44,159
Digital Voice Systems Inc. (V,S)
847-664-8887 www.dvsweb.com Products/Services: 7,20,22,56,114
DiRAD Technologies Inc. (V,S)
518-438-6000 x149 Products/Services: 56,115,147,160,166
Drishti-Soft Solutions (S)
124-4771000 www.drishti-soft.com Products/Services: 7,19,47,104,107
dvsAnalytics Inc. (M)
480-538-2020 x7744 www.dvsAnalytics.com Products/Services: 173,51,136,175,174 Other: Screen Recording
E
Easton Telecom Services (V,S)
330-659-6700 x231
www.etel.com Products/Services: 44,103,104,126,127
Echopass(S)
801 -559-8680 www.echopass.com Products/Services: 7,22,166,175,171 Other: SAS70 Certified
eGain Communications (M,V)
650-230-7500 www.egain.com Products/Services: 82,107,155,156,157
EISI (C)
888-692-3474 x2 www.eisi.com Other: Needs Analysis and Financial Planning Tools
Elliptical Mobile Solutions
480-924-0547 www.ellipticalmedia.com Products/Services: 13,23,40,71,140 Other: Data Center
Elsinore Technologies (M)
919-532-0022 www.elsitech.com Products/Services: 73,95,114,140
Encore Networks (M)
703-318-4366x4366 www.encorenetworks.com Products/Services: 23,29,71,140,144
ePath Learning Inc.
908-722-6622 www.ePathLearning.com Products/Services: 173,107,156 Other: Online Training Portal
ePerformax Contact Centers & BPO (S)
402-498-5622 www.eperformax.com Products/Services: 130,131,133,134
EPIC Connections Inc. (S)
402-884-4700 x201 www.epicconnections.com Products/Services: 16,130,132,133,135
Epicor Software Corp. (C)
800-999-1809 www.epicor.com Products/Services: 76
ethosIQ (V,C)
281-616-5711 x103 www.ethoslQ.com Products/Services: 46,48,49,50 Other: Customer Experience Analytics
Evolve IP (S)
610-230-0825 www.evolveip.net Products/Services: 71,144,159,175,171
Exselligen (S)
978-633-3500 www.exselligen.com Other: Channel Acceleration Consulting
eZuce Inc. (M)
978-296-1005 www.ezuce.com Products/Services: 7,19,45,101,159
F
FaxLogic LLC (S)
972-664-3800 www.faxtogic.com Products/Services: 77,82,85 Other: SIP Fax Trunking. Hosted Fax Server
Five9 Inc. (M)
925-201-2000 www.Five9.com Products/Services: 7,57,142,166,170 Other: Virtual Call Center
Fonolo (S)
416-366-2500x229 fonolo.com Products/Services: 49,107,108,129,166 Other: Call Center Software/Nirtual Queuing Software
G
GC Services (S)
713-776-6560 www.gcserv.com Products/Services: 16,130,132,133,134
GetABBY (S,C)
412-227-6594 getabby.com Products/Services: 107,111,147,166,163
Global Crossing (S)
973-937-0431 www.globalcrossing.com
GLOBALINX (M)
585-321-2600 Other: VolP Provider
GM Voices (S)
770-752-4500 www.gmvoices.com Other: Voice Prompt Recording
GMT Corp. (C)
770-416-6000 www.gmt.com Products/Services: 76,136,171,174
H
HigherGround Inc.
818-456-1600 www.higherground.com Products/Services: 12,123,136,151 Other: Liability Recording, Agent Evaluation
HirelQ Solutions Inc. (C)
678-279-2832 www.hireiqinc.com Products/Services: 96,98,174 Other: Virtual Interviewing
Hold-Free Networks (V)
877-413-1911 www.holdfree.com Products/Services: 19,52,108,111,166 Other: Smartphone App Services
Homisco Inc. (M,C)
866-583-7193x2320 homisco.com Products/Services: 7,11,12,166,175
Hoover's Inc. (S)
512-374-4605 www.hoovers.com Products/Services: 70,117,118,120,121
Human Technologies Global Inc. (S)
845-222-2455 www.human-technologies.com Products/Services: 46.97,155,156,157
I
Incendonet Inc. (M,C)
760-944-7698x1004 www.incendonet.com Products/Services: 1,166,167,163,170
inContact Inc. (UCN)
801-320-3200 www.inContact.com Products/Services: 7,49,56,166,171 Other: Multi-channel, VOC, CRM Integration, Connectivity, Disaster Recovery
Infinite Conferencing (V,S)
888-203-7900 Infinite Conferencing..com Products/Services: 44,45,109 Other: Webcasting
Influent Inc. (S)
800-856-6768 x 2701 www.influentinc.com Products/Services: 46,130,132,133,135 Other: Business Process Outsourcing
Ingate Systems (M)
603-883-6569 www.ingate.com Products/Services: 31,140,144 Other: SIP trunking, E-SBC, Unified Communications, Remote Connectivity
Intelliverse (S)
888-INTELLI www.intelliverse.com Products/Services: 7,1,44,160,166
Interact Inc. (C)
402-476-8786 x383 www.iivip.com Products/Services: 1,11,20,31,44
Interactive Digital (C)
631-680-4307 www.interactive-digital.com Products/Services: 14,46,51,107 Other: Self-Service Call Optimization
Interior Concepts (M)
800-678-5550 www.interiorconcepts.com Products/Services: 128 Other: Furniture/Site Design
IPitomy Communications (M,C)
941-306-2200 x2233 www.ipitomy.com Products/Services: 7,20,31,104,115
iQ NetSolutions (M,C)
209-245-5500x1315 www.iqnetsolutions.com Products/Services: 49,149 Other: Attendant Console Software
IQ Services (S)
612-243-5114 www.iq-services.com Products/Services: 14,50,104,151,152
ITS - Integrated Telemanagement Services Inc. (S)
805-520-7020 www.itstelecom.com Products/Services: 7,20,29,31,161
J
J.D. Power and Associates (S)
214-789-4024 www.jdpower.com/certifications.htm Products/Services: 46,66,148,157 Other: Benchmarking, Certifications: Call Centers, Outsourcers,
JoiBiz (V,S)
770-504-5641 x8425 www.JoiBiz.com Products/Services: 1,19,20,25,57
JoiPhone
770-504-5641 x8425 www.JoiBiz.com Products/Services: 46,124,125,127
K
KnoahSoft (C)
702-990-3022 www.knoahsoft.com Products/Services: 107,123,136,166,175
Knowledge Wave International Inc. (S,C)
503-624-1503x722 www.knowledge-wave.com Products/Services: 51,53 Other: Customer Satisfaction and Loyalty, Agent Engagement
KnowledgeTree (S)
919-747-8271 www.knowledgetree.com Products/Services: 54,114,171,174
Kunnect (S)
877-586-6328 www.kunnect.com Products/Services: 7,56,57,107,150
KURANT DIRECT INC. (S)
212-866-0770 kurantdirect.com Products/Services: 46,143,157 Other: Audits, Performance Improvement, Outsourcing Management
L
Lawrence & Schiller TeleServices (S)
605-978-2105 www.mostresponsive.com Products/Services: 66,71,94,130,133
LeadMaster (S)
800-699-4164x705 www.leadmaster.com Products/Services: 47,52,54,55,142
LeadMaster Australia Lty Pty (M,S)
0294640717 www.leadmaster.com.au Products/Services: 53,55,130,133,150
LeadMaster USA (S)
800-699-4164 x1 www.leadmaster.com Products/Services: 47,52,53,54,142
Lenzi Martin Marketing
708-848-8404 lenzimartin.com Products/Services: 46,59
Listen Up Espanol (S)
207-774-1425x123 www.listenupespanol.com Products/Services: 130,132
LiveLOOK (S)
732-520-2006 www.livelook.com Products/Services: 109
LiveVox Inc. (S)
415-671-6060 www.livevox.com Products/Services: 7,4,31,57,166 Other: Cloud Contact Center Plaftornn (ACD, IVR, Dialer, CRM, and Call Recording)
loote* (S)
905-238-8973 x221 www.loote.com Products/Services: 43,97,117,128,139
Loquendo
011 291 3482 www.loquendo.com Products/Services: 166,167,170,168
M
Majuda Corp. (M,C) 561-981-0119 x502 www.majuda.com Products/Services: 175
Maximizer Software (C)
604-601-8000 maximizer.com Products/Services: 53,54,55,63,142
MEDIATEL DATA (M,C) 21 233 45 33 www.dialogic.ro Products/Services: 7,49,57,166,175
Mills Marketing & TeleServices LLC (S)
402-707-5654 millsmarketingteleservices.com Products/Services: 110,126,130,133,135
Monet Software Inc. (S,C)
310-207-6800 www.monetsoftware.com Products/Services: 107,136,171,174 Other: Cloud Computing for Call Centers
Mufson Howe Hunter (S)
215-399-5407 www.mhhco.com Products/Services: 46,88 Other: Capital Raising and M&A Services
Multi-Tech Systems Inc.
888-288-5470 www.multitech.com Products/Services: 29,31,37,83,104
N
NEC Corporation of America (S)
214-262-6384 www.necam.com Products/Services: 47,149,159 Other: Unified Communications for Business
Netster Consulting Asia (V,S)
???? www.netsterconsulting.asia Products/Services: 46,52,94,149
Network Direct Inc. (S)
818-908-4000x4680 www.networkdlrectinc.com Products/Services: 46,130,132,133,151
Neutral Tandem (S)
866-388-7251 www.neutraltandem.com Products/Services: 103,144
Nexidia Inc. (C)
972-770-2540 www.nexidia.com Products/Services: 51,136 Other: Speech Analytics Solutions
NICE Systems (M,C)
201-964-2600 www.nice.com Products/Services: 51,147,175,171,174
Noble Systems Corp. (C)
888-866-2538 x300 www.noblesys.com Products/Services: 7,173,57,166,171
Novo Solutions (C)
757-687-6590x162 www.novosolutions.com Products/Services: 47,53,95,107,114
Nuxiba Technologies (M9S)
877-696-8942 www.nuxiba.com Products/Services: 7,57,107,150,175
O
ol Communications (S)
888-444-1111 www.o1.com Other: Wholesale VolP Services - Voice Origination & Termination
OAISYS (M)
888-496-9040 x2003 www.oaisys.com Products/Services: 173,123,136,175,171 Other: Call Recording and Contact Center Management
One-to-One Service.com (S,C)
217-903-4458
www.1to1service.com to1 servlce.com Products/Services: 47,72,74,73,111
OneCall Manage (C)
845-679-3338 onecallmanage.com Products/Services: 97,114 Other: Wireless Expense Management
OnviSource Inc. (C)
800-311-3025 www.onvisource.com Products/Services: 27,123,160,175,174
OpenSpan Inc. (M,C)
678-527-5417 www.openspan.com Products/Services: 173,136,171,174 Other: Agent Process Monitoring, Analysis and Automation
Optelian (M)
770-690-9575 www.optelian.com Products/Services: 24,75 Other: Optical Network Systems
Orion Communications Inc. (M)
877-812-7251 x105 www.predictive-dialer.org Products/Services: 56,57,150,151,175 Other: Inbound VoIP Software
OutStart (C)
617-897-6800 www.outstart.com Products/Services: 95,114
p
Pacific Interpreters Inc. (S)
800-311-1232x5796 www.pacificinterpreters.com Products/Services: 112 Other: Translation
PacketExchange
888-446-9462 www.packetexchange.net Products/Services: 103
Panviva (S,C)
781-716-9003 www.panviva.com Products/Services: 46,95,114,156,171
Partnerpedia (S)
408-779-6542 www.partnerpedia.com Products/Services: 52.102,109,142 Other: Enterprise App Store
Pegasystems (C)
617-374-9600 www.pega.com Products/Services: 51,53,114 Other: Business Process Management Software, Decision Making, Case Management
PhaseWare Inc. (C)
866-616-6629 www.phaseware.com Products/Services: 47,52,53,94,95,111,114 Other: Customer Support Software
Phybridge Inc. (M)
905-901-3633 x104 www.phybridge.com/ Products/Services: 31,149 Other: Risk-free, Quick and Easy IP Telephony Deployment
Plantronics (M)
800-544-4660 www.plantronics.com Products/Services: 91,93,92,104
PowerNet Global (V,S)
866-895-9549 powernetglobal.com Products/Services: 20,31,103,104,124
Presence Technology (S,C)
888-908-0117x30000 www.presenceco.com Products/Services: 13,16,27,57,104
Primas (S,C)
714-901-2721 www.primas.net Products/Services: 49,129,136,149,166
Profitec Billing Services Inc. (MfS)
203-679-7010 www.profitecinc.com Products/Services: 11,12 Other: Support Software
Promero Inc. (V,S)
954-935-8800 x643 www.promero.com Products/Services: 22,53,57,143,171
Q
QuadManage (M,C)
?9-7460241 Products/Services: 11,12,23,24,31
Quintus (M)
215-064-0345 Products/Services: 81
R
RCCSP Professional Education Alliance (S)
708-246-0320 www.the-resource-center.com Products/Services: 9,43,156,157,158 Other: Certification
REDCOM (M)
585-924-6500 www.redcom.com Products/Services: 18,20,25,30,31
Respondez
517-588-3118 www.respondez.com Products/Services: 130,132,133,135
RightAnswers (C)
732-396-9010 www.rightanswers.com Products/Services: 111,114
RingCube Technologies Inc. (M)
866-323-4278 www.ringcube.com/ Products/Services: 95,107 Other: Workspace Virtualization
RTX Products Hong Kong Ltd. (M,S)
852 2487 3718 www.rtx.hk Products/Services: 20,25,31,32,91
S
Sage Software (S,C)
800-643-6400 www.sagecrmsolutions.com Products/Services: 47,53,76,87,142 Other: Cloud-based Connected Services including E-mail Campaign and List Building
SATMAP (S)
201-888-5407 www.satmaptrg.com Products/Services: 47,53,117
ScreenConnect (M)
919-532-0022 www.screenconnect.com Products/Services: 140
Sennheiser Communications (M)
860-434-9190 x152 www.sennheisercommunications.com Products/Services: 92 www.sennheisercommunications.com Products/Services: 92
serVonic GmbH (C)
8142 4799 x12 4799x12 www.servonic.com Products/Services: 49,77,84,159,161
Sidera Networks
800-615-1412 www.sidera.net Siemens Enterprise
Communications (M)
800-310-6308 www.siemens-enterprise.com Products/Services: 7,8,20,22,57
Smart Action Company (S,C)
888-882-9520 www.smartaction.com Products/Services: 166,163,170
Snowfly Performance Incentives (S,C)
307-745-7126x701 www.snowfiy.com Products/Services: 61,97,136,139,171
SoundBite Communications (S)
781-897-2500 www.soundbite.com Products/Services: 22,150,160,166,163 Other: AVM, Mass Text Messaging, Outbound IVR
SpeechCycle (C)
646-826-2300 www.speechcycle.com Products/Services: 52,130,166,163,170
SPIRIT (C)
408-540-6033 www.spiritdsp.com Products/Services: 27,31,32,44,45
Star2Star Communications (M,S)
941-234-0001 x109 www.star2star.com Products/Services: 20,104
Strategic Contact Inc. (S)
503-579-8560 www.strategiccontact.com Products/Services: 46
Stream Global Services (S)
781-304-1800 x1841 www.stream.com Products/Services: 52,94,130,132,133 Other: Customer Care Business Process Outsource (BP0) Provider
SugarCRM (C)
408-454-6900 www.sugarcrm.com Products/Services: 47,52,53,142
Swyft Technology (C)
904-854-6700 x6000 www.getswyft.com Products/Services: 51,52,86,107,143
Syntellect (C)
800-788-9733
www.enghouseinteractive.com Products/Services: 7,22,49,166,170
T
TeamSupport.com (S,C)
800-596-2820 x806 teamsupport.com Products/Services: 52,53,94,95,114 Other: Customer Support Software, Customer Service Software, Help Desk Software
Technology for Business Corp. (M,C)
310-491-3807 www.tfbc.com Products/Services: 7,1,22,49,166 Other: Custom and Packaged CTI/IVR Software, Call Center Reporting, Speech Recognition
Tel-Assist
888-446-885 www.telassist.com Products/Services: 130,135 Other: 1st Level Help Desk Service, E-mail Response
Telcentris (S,C)
866-612-8647 www.telcentris.com Products/Services: 20,103,104,126,127 Other: SIP Trunks
TELEHOUSE America (S)
718-355-2500 www.telehouse.com Products/Services: 13,103,144
Telekenex (S)
415-287-1208 www.telekenex.com Products/Services: 20,103,115,127,164 Other: Hosted VoIP
TelePacific Communications (S)
800-399-4925 www.telepacific.com Products/Services: 25,32,71,103,144
Telerx (S)
215-347-5700 www.telerx.com Products/Services: 22,130,132
TeleSoft Systems
604-986-4116 www.telesoftsystems.ca Products/Services: 14,46,96,98
Telesoft Technologies
?? 480 880 www.telesoft-technologies.com Products/Services: 1,23,48,166
TeleTech (S)
303-397-8958 teletech.com Products/Services: 107,130,132,133,135
TELONLINE CORP. (V,C)
954-894-6181 x2105 www.telonlinecorp.com Products/Services: 20,48,56,149,159
Telrex (C)
425-827-6156 x2 www.telrex.com www.telrex.com Products/Services: 104,123,175,171,174 Other: Computer Monitoring Software
Teltronics Inc. (M)
941-751-7725 www.teltronics.com Products/Services: 20,24,25,47,159
Telvista (S)
800-563-9699 x1 www.telvista.com Products/Services: 46,130,132,135,166
Telx (S)
212-480-3300 www.telx.com Products/Services: 137,138 Other: Data Center/Colocation
The Connection Call Center (S)
800-883-5777 www.the-connection.com Products/Services: 130,132,133,134,135
The Taylor Reach Group Inc. (S)
416-979-8692 x200 www.thetaylorreachgroup.com Products/Services: 13,46,134,145 Other: Call Center Audit Tool
Thomas L. Cardella & Associates (S)
610-933-3822 www.tlcassociates.com Products/Services: 22,130,132,133,135 Other: E-mail Marketing Campaigns
Tinet (S)
070 46011 www.tinet.net Products/Services: 103
Toshiba America Information Systems, Telecom Systems Division (M)
949-583-3000 www.telecom.toshiba.com Products/Services: 7,1,6,20 Other: Pure IP System, IVR, UM, Video, IP/digital/wireless/softphones, Text-to-speech
Touch Ahead Software (S,C)
866-960-9301 x201 touchahead.com Products/Services: 52,53,54
Tripp Lite (M)
773-869-1111 www.tripplite.com Products/Services: 137,138
Trisys Inc. (M,C)
973-360-2300x104 trisys.com Products/Services: 12,97,104,163,175
Other: Telecom Expense Management
U
Unique Contacts (S)
702-949-0825 www.unique-contacts.com Products/Services: 46,55,117,118,121 Other: E-mail Marketing
USA Datanet (V,S)
800-576-4545 usadatanet.com Products/Services: 1,20,101,104,165
USAN (M,S)
888-676-1112 www.usan.com Products/Services: 7,20,22,57,166
UTOPY (C)
415-621-5700 www.utopy.com Products/Services: 51,136,147,163,175
V
Valida.com (S,C)
781-938-1221 www.valid8.comProducts/Services: 143,152
VanillaSoft (S,C)
866-763-8826 vanillasoft.com Products/Services: 47,52,58,142,150
Vertica Systems (C)
978-600-1000 www.vertica.com Products/Services: 54,136 Other: Analytic Database Management Systems
Vertical Solutions Inc.
513-891-7997x333 www.VertSol.com Products/Services: 52,53,95,114,171
VICIDIAL Group (S,C)
888-894-8424 www.vicidial.com Products/Services: 7,56,57,58,150
Vidanetwork Technologies Inc. (S,C)
732-438-0881 x2205 vidanetwork.net Products/Services: 7,1,20,53,104
VirtualLogger LLC (S)
704-543-6613 www.virtuallogger.com Products/Services: 173,123,134,136,175
Vocal Laboratories Inc. (Vocalabs) (M,S)
952-941-6580 www.vocalabs.com
Other: Customer Satisfaction Measurement/Customer Surveys, Usability Testing for IVR
Vocalocity (S)
877-862-2562 www.vocalocity.com
Voice Stamps (S)
469-272-4688 x1 www.voicestams.com Products/Services: 87,90,133,134,166
Voice Teleservices (S)
207-699-2484
www.voiceteleservices.com Products/Services: 46,121,130,133,143
VoiceSage (S)
0035312301060 www.voicesage.com Products/Services: 19,160,166,163 Other: Outbound Interactive Voice Messaging
VoltDelta Hosted Solutions (S)
866-436-1169 www.voltdeIta.com/ondemand Products/Services: 7,104,107,166,163
Voxeo Corp.
407-418-1800 www.voxeo.com Products/Services: 51,104,159,166,163
Voyss Solutions
877-847-7544 www.voyss.com Products/Services: 20,34,44,45,149
VPI (Voice Print International) (S,C)
800-200-5430 www.vpi-corp.com Products/Services: 123,136,156,175,174
VXI Corp. (M)
800-742-8588x1029 www.vxicorp.com Products/Services: 93,92
W
WebMeetings Today Inc. (V,S)
561-755-2318 www.webmeetingstoday.com Products/Services: 44,45,109
Wilson Electronics (M)
435-673-5021 x521 www.wilsonelectronics.com Other: Antennas, Cellular Signal Boosters
X-Z
Xceedium
703-251-4509 www.xceedium.com Products/Services; 144
Xeesm
650-384-0057 xeesm.com Products/Services: 47,52,53,98 Other: Social Relationship Management
XFER Communications Inc. (V,S)
800-438-9337 www.xfer.com Products/Services: 20,25,27,31,115
Xirrus Inc. (M)
805-262-1600 www.xirrus.com Products/Services: 23,115,146 Other: Wireless
XLScheduler (C)
31-3404421 www.xlscheduler.com Products/Services: 171,174
Xorcom (M)
866-XOR-COM1 www.xorcom.com Products/Services: 20,26,31,104,165
Zeacom Inc. (C)
949-261-3580 www.zeacom.com Products/Services: 22,44,159,166,175
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| |
| Publication: | Customer Interaction Solutions |
|---|---|
| Geographic Code: | 100NA |
| Date: | Dec 1, 2011 |
| Words: | 3780 |
| Previous Article: | Buyers' guide 2012. |
| Next Article: | Alorica. |
| Topics: | |