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Publications in Telecommunications industry

1-26 out of 26 publication(s)
Publication Audience Format Latest Issue Articles
AI News Trade Newsletter Jan 1, 2018
AI Update Trade Newsletter Mar 1, 2021
Audiotex Update Trade Newsletter Jul 1, 2017
Communications & Strategies Trade Magazine/Journal Oct 1, 2015
Communications News Trade Magazine/Journal Mar 1, 2009
CRM Magazine Trade Magazine/Journal Apr 1, 2021
  • The Last Line: Digital Humans Are Here to Serve You Animated avatars for customer service are becoming too good to dismiss.
  • Subscription Models Equaled Strong CRM in Our Pandemic Year Tighter bonds with customers helped subscription-based businesses weather the storm.
  • Evinced Helps Capital One Meet Accessibility Guidelines: The financial giant increases compliance across customer-facing digital properties.
  • Mel Trotter Ministries Feeds More with Virtuous CRM The charity improves donor relations with Virtuous' platform for nonprofits.
  • Marketing's Turning to AI for Customer Acquisition: AI is not new, but marketing has begun using it to identify and target new business.
  • SHINING A LIGHT ON THE DARK FUNNEL: Marketing and sales professionals can't keep looking at customer journeys as linear.
  • It's Time to Assess Your Contact Center Infrastructure: Weigh which technologies you need and which you can eliminate.
  • Augmented Intelligence Is the New AI: Collaboration between humans and machines is the way of the future.
  • B2B Marketplaces Offer Opportunities for Marketers: Businesses have embraced the digital marketplace much like consumers have.
  • Third-Party Messaging Offers Customer Service Opportunities: Businesses can meet consumers where they are by adding messaging apps to their channel...
  • Gartner Uncovers Gaps in Socially Distanced Selling: Sales organizations must address three main challenges around coaching in a virtual sales era.
  • Virginia Passes Privacy Legislation; The commonwealth became just the second U.S. state to pass a consumer data protection law.
  • CRM's Digital Executives Take a Front Seat Post-Pandemic: It's all hands on deck as successful companies shift to a digital C suite.
  • VERINT The Customer Engagement Company (TM): A Simple Strategy for Customer-First Success.
  • Confirmit. Customer First? It's About Understanding People.
  • Contact Centers' Digital Transformation Has Only Begun: The process was hastened by the pandemic, but with COVID's end hopefully in sight, businesses...
  • Four Lessons for Designing Exceptional Customer Journeys: Journeys that are just OK won't lead to more buzz and more business.
  • CRM Must Move Forward, Not Back.
  • 4564
    Customer Trade Magazine/Journal Jan 1, 2017
    Customer Interaction Solutions Trade Magazine/Journal Jul 1, 2012
    DigiWorld Economic Journal Communications & Strategies Trade Magazine/Journal Oct 1, 2017
    Information World Review Trade Magazine/Journal Nov 1, 2010
  • Info junkie who just can't turn off: how do you fare in the web 2.0 world?
  • Share nicely for research to thrive: The Climategate affair has put a spotlight on the STM sector's research data responsibilities.
  • Geologists strike it rich: Elsevier's Geofacets puts maps and geo-content at scientists' fingertips.
  • Cambridge takes the e-book lead: in the e-book race, one of our oldest universities has its sights fixed firmly on the future.
  • So what's it worth, then? Valuation catalyst mines BvD's corporate databases to tell you.
  • Open up to the public: this year's hottest public sector topics are transparency, open data policies and delivering more for less, as Archana...
  • Keeper of the information kingdom: Oliver Morley, acting chief executive of the national archives, talks about the organisation's new open government...
  • The exhibitors at online information 2010.
  • How to work in the linked and social web: Peter Williams takes a sneak preview of what's on the agenda at online information 2010.
  • Web attitudes are strangling copyright: stricter laws demanded to counter assumptions that online content is or should be free.
  • Cloudmakers must banish fog: mobile devices, faster broadband, bespoke apps and cloud services have turned the dream of any time, any place access to...
  • BI back to manual handling: the inefficiency of business intelligence infrastructures and implementations is compromising the quality of corporate...
  • The finest face: Facebook shows the social web triumphant.
  • Lip service without the bite: governance is the word on everyone's lips, but the notion is toothless, says.
  • Free data and the austerity mindset: after the government's commitment to transparency survived the spending review unscathed, Tim Buckley Owen...
  • Mining the corporate gold: balancing competing demands is essential.
  • Take that! and that!
  • To infinity and beyond.
  • Library figures just the 'calm before the storm'.
  • Google escapes with wrist slap for street view breach.
  • 360
    International Journal of Digital Information and Wireless Communications Academic Magazine/Journal Jul 1, 2020
    Internet Business News Trade Magazine/Journal May 11, 2021
    NTT Topics Trade Newsletter Oct 14, 2013
    Radio and Television Business Report (RBR+TVBR) Trade Newsletter May 11, 2021
    Radio Frequency Identification: What you should know General Pamphlet Mar 9, 2009
    RBOC Update Trade Newsletter Apr 1, 2015
    Rural Telecom Trade Magazine/Journal Sep 22, 2019
    Rural Telecommunications Trade Magazine/Journal Dec 22, 2018
    Tele-Service News Trade Newsletter May 1, 2021
    Telecom Update Trade Newsletter May 1, 2021
    Telecomworldwire Trade Newsletter May 10, 2021
    Telephone IP News Trade Newsletter May 1, 2021
    The Exchange Trade Newsletter Jun 1, 2011
    Video Age International Trade Magazine/Journal Jan 1, 2021
    Worldwide Telecom Trade Newsletter Nov 1, 2014
    Worldwide Videotex Update Trade Newsletter May 1, 2021

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