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Publications in Telecommunications industry

1-26 out of 26 publication(s)
Publication Audience Format Latest Issue Articles
AI News Trade Newsletter Jan 1, 2018
AI Update Trade Newsletter May 27, 2020
Audiotex Update Trade Newsletter Jul 1, 2017
Communications & Strategies Trade Magazine/Journal Oct 1, 2015
Communications News Trade Magazine/Journal Mar 1, 2009
CRM Magazine Trade Magazine/Journal May 1, 2020
  • Empathy Has Its Limits, and It's Also More Critical Than Ever: Accept that we're all human and let that be your guide, in personal and business...
  • AI Will Change the Service Game, Eventually: In times of unprecedented uncertainty, one thing seems clear: artificial intelligence will drive the...
  • 5P Sees Leads Grow Threefold with Salesforce Essentials: The small consultancy has increased business and productivity with Salesforce's SMB solution.
  • Gladly Is the Right Customer Service Fit for Andie: The swimwear retailer is buoyed by Gladly's efficient self-service tools.
  • Social Media Influencers Can Boost Customer Service's Image: Businesses ask happy customers to share their feelings on social media.
  • Marketers NEED to OPTIMIZE for Voice Search The voice channel presents unique opportunities and challenges for marketers.
  • Selling Opens Up with 3-D Visualization: Marketing and sales reps are using 3-D technology to reach potential customers wherever they might be.
  • Tips to Keep Customers from Going Away: Good customer experiences can lead to lifelong loyalty and growth.
  • With Conferences Going Online, Emphasis Is on Digital Interactions: Zendesk, IBM, Demandbase, and Adobe virtual conferences all highlight the need...
  • CMO Responsibilities Need to Expand: Forrester says marketers need to be more customer-obsessed to succeed.
  • 4 Methods for Measuring Marketing's Impact: With marketing budgets on the rise, Gartner details ways for leaders to identify ROI.
  • With Customer Service Spiking, Investments Should Focus on Productivity: Gartner suggests spending on technology that will increase employee...
  • Leveraging CRM in the Face of COVID-19: With seismic changes in the way business is done, CRM and related platforms can help companies and the people...
  • How to Avoid Dark Patterns that Frustrate and Anger Your Customers: At a time when trust is so critical, interface designs that mislead or trick...
  • In Times of Crisis, Contact Center Agents Must Practice Mindfulness: During COVID-19, agents will experience plenty of secondhand trauma. Here's how...
  • Technology Can Help Us Through the Tough Times.
  • 4394
    Customer Trade Magazine/Journal Jan 1, 2017
    Customer Interaction Solutions Trade Magazine/Journal Jul 1, 2012
    DigiWorld Economic Journal Communications & Strategies Trade Magazine/Journal Oct 1, 2017
    Information World Review Trade Magazine/Journal Nov 1, 2010
  • Info junkie who just can't turn off: how do you fare in the web 2.0 world?
  • Share nicely for research to thrive: The Climategate affair has put a spotlight on the STM sector's research data responsibilities.
  • Geologists strike it rich: Elsevier's Geofacets puts maps and geo-content at scientists' fingertips.
  • Cambridge takes the e-book lead: in the e-book race, one of our oldest universities has its sights fixed firmly on the future.
  • So what's it worth, then? Valuation catalyst mines BvD's corporate databases to tell you.
  • Open up to the public: this year's hottest public sector topics are transparency, open data policies and delivering more for less, as Archana...
  • Keeper of the information kingdom: Oliver Morley, acting chief executive of the national archives, talks about the organisation's new open government...
  • The exhibitors at online information 2010.
  • How to work in the linked and social web: Peter Williams takes a sneak preview of what's on the agenda at online information 2010.
  • Web attitudes are strangling copyright: stricter laws demanded to counter assumptions that online content is or should be free.
  • Cloudmakers must banish fog: mobile devices, faster broadband, bespoke apps and cloud services have turned the dream of any time, any place access to...
  • BI back to manual handling: the inefficiency of business intelligence infrastructures and implementations is compromising the quality of corporate...
  • The finest face: Facebook shows the social web triumphant.
  • Lip service without the bite: governance is the word on everyone's lips, but the notion is toothless, says.
  • Free data and the austerity mindset: after the government's commitment to transparency survived the spending review unscathed, Tim Buckley Owen...
  • Mining the corporate gold: balancing competing demands is essential.
  • Take that! and that!
  • To infinity and beyond.
  • Library figures just the 'calm before the storm'.
  • Google escapes with wrist slap for street view breach.
  • 360
    International Journal of Digital Information and Wireless Communications Academic Magazine/Journal Jul 1, 2019
    Internet Business News Trade Magazine/Journal May 26, 2020
    NTT Topics Trade Newsletter Oct 14, 2013
    Radio and Television Business Report (RBR+TVBR) Trade Newsletter May 26, 2020
    Radio Frequency Identification: What you should know General Pamphlet Mar 9, 2009
    RBOC Update Trade Newsletter Apr 1, 2015
    Rural Telecom Trade Magazine/Journal Sep 22, 2019
    Rural Telecommunications Trade Magazine/Journal Dec 22, 2018
    Tele-Service News Trade Newsletter May 27, 2020
    Telecom Update Trade Newsletter May 27, 2020
    Telecomworldwire Trade Newsletter May 26, 2020
    Telephone IP News Trade Newsletter May 27, 2020
    The Exchange Trade Newsletter Jun 1, 2011
    Video Age International Trade Magazine/Journal Jan 1, 2020
    Worldwide Telecom Trade Newsletter Nov 1, 2014
    Worldwide Videotex Update Trade Newsletter May 27, 2020

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