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WorldPay reveals results of new e-commerce survey.


A new global survey focussing on online shopping has been conducted by the multi-currency online payment company WorldPay.

The survey found that despite the recent terrorist attacks in the US, 12% of consumers intended to increase the amount of shopping they carry out online. Currently, 68% of consumers are making at least one purchase online every two months with 16% claiming to make one purchase per week.

Some 60% of respondents said they had spent over USD100 online in the last three months whilst 22% claimed to have spent over USD500.

The survey also found that the main worry for consumers making online purchases was the security of the transaction. Second was concerns about the delivery of goods and third was the quality of customer care.

Consumers buying online in 35 countries responded to the survey and the results are based on 322 responses.

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Comment:WorldPay reveals results of new e-commerce survey.
Publication:Internet Business News
Geographic Code:00WOR
Date:Oct 5, 2001
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