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Widow, 81, needed PS50 repair.. but is sold PS6k doors.

A SALESMAN sold a vulnerable woman of 81 two doors for PS5,743 after she told a cold caller she had a faulty handle.

Heather Collins' son blasted Zenith Staybrite Ltd for preying on the elderly, saying all she needed was a PS50 repair.

Dominic MacMahon, 50, said his mum, a former GP, had mentioned the handle to a cold caller. The next day a salesman spent two and a half hours at her home in Colchester, Essex, and got her to hand over a cheque for the full amount.

Mr MacMahon got him to return the following day and challenged his treatment of the widow, who needs carers to live independently. He filmed the event, putting video on Facebook that had 671,000 views. It shows the rep saying he was unaware of the OAP's dementia-like symptoms and denying wrongdoing.

Mr MacMahon said: "I was very angry but by putting footage online we hope to make sure other vulnerable people are protected.

"The salesman's behaviour is unbelievable. How can he look himself in the face? As my mum was writing out that cheque, what was going through his head? It's preying on older people and not acceptable."

Zenith Staybrite Ltd said: "We are carrying out an internal investigation, we have no comment to make at this time." They said they work with the Dementia Society to ensure old people are not mistreated.

CAPTION(S):

FAULTY Mrs Collins & handle

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Publication:The Mirror (London, England)
Date:Oct 14, 2016
Words:239
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