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What would you do if 60 minutes showed up at your door?

It's every administrator's worst nightmare: A resident is locked outside the facility on a cold winter day; or, there's been an outbreak of food-borne illness; or, a case of elder abuse has been identified. As if you're not stressed enough over the incident and how it has affected your residents, you get a phone call from a reporter at the local daily newspaper or television station looking for "a few comments" or an on-air interview.


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by Patricia Sheehan, Editor-in-Chief

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Title Annotation:BLOGS
Author:Sheehan, Patricia
Publication:Long-Term Living
Date:Nov 1, 2010
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