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Western & Southern Migrates from TriZetto's ClaimFacts System to Facets Platform.

Upgrade Enhances Core Administrative Functionality & Flexibility

NEWPORT BEACH, Calif. -- Eighth graph, first sentence should read: ...said Rob Scavo, president of core administration solutions at TriZetto. (sted: ...said Rob Scavo, senior vice president of product management at TriZetto.)

The corrected release reads:


Upgrade Enhances Core Administrative Functionality & Flexibility

The TriZetto Group, Inc. today announced it was selected by Western & Southern Financial Group to upgrade the financial services company's core administration system from TriZetto's ClaimFacts(TM) product to its Facets([R]) 4.51 application. As of December 31, 2007, TriZetto had 78 implementations of the Facets platform at payer customers comprising approximately 84 million member lives under contract.

The Facets application implementation, including the Workflow and eXtended Integration (FXI) modules, will be conducted over the coming months.

Western & Southern is the most recent TriZetto customer to upgrade from the legacy mainframe ClaimFacts application to the flagship Facets system for its functionality, business flexibility and extensible SOA-enabled technology. The ODS Companies, an independent Oregon corporation that provides medical and dental plans for employers and individuals, is concluding its successful migration from the ClaimFacts product to TriZetto's Facets application.

"We're in the final phase of the migration for our more than 800,000 members, and the upgrade has gone smoothly and with minimal disruption to operations and customer service," reported Sue Hansen, ODS's chief information officer.

Western & Southern, a diversified financial services company that provides insurance, retirement planning and investment products and services, anticipates a similarly transparent process.

"Members will notice not the transition but our enhanced ability to serve them," said Clint Gibler, chief information officer of Western & Southern. "For instance, TriZetto's Facets system will allow us to more easily configure health benefits that specifically support Western & Southern's valued associates."

Some 20,000 of Western & Southern's approximately 50,000 health plan members are its own employees and their families.

"Western & Southern also will benefit from the greater operational functionality of the Facets application versus the older ClaimFacts product," said Rob Scavo, president of core administration solutions at TriZetto. "For instance, the Facets system will ease the adjudication of claims, the Worklow module will automate and accelerate core administrative tasks involving multiple departments, and the FXI component will enable interfaces with a host of third-party systems, such as customer relationship management applications."

About Western & Southern Financial Group

Western & Southern Financial Group (Western & Southern) is a Cincinnati-based diversified family of financial services companies with assets owned, managed and under our care in excess of $47 billion. A Fortune 500 company, Western & Southern has received A.M. Best's highest rating of A++ Superior for financial strength, Standard & Poor's AA+ rating (one of the 10 highest rated life insurance groups in the world) and is consistently recognized by Moody's and Fitch for financial strength and sound management. With a heritage dating to 1888, the group's affiliates include The Western and Southern Life Insurance Company, Western-Southern Life Assurance Company, Capital Analysts Incorporated,1, 2 Columbus Life Insurance Company, Eagle Realty Group, LLC, Fort Washington Investment Advisors, Inc.,1 Fort Washington Savings Company,3 IFS Financial Services, Inc., Integrity Life Insurance Company, The Lafayette Life Insurance Company, National Integrity Life Insurance Company, Todd Investment Advisors, Inc.,1 Touchstone Advisors, Inc.,1 and Touchstone Securities, Inc.2 For more information, visit Western & Southern is the title sponsor of the Western & Southern Financial Group Masters and Women's Open tennis tournaments.

About TriZetto

TriZetto is Powering Integrated Healthcare Management[TM]. With its technology touching more than half of the U.S. insured population, TriZetto is uniquely positioned to drive the convergence of health benefit administration, care management and constituent engagement. The company provides premier information technology solutions that enable payers and other constituents in the healthcare supply chain to improve the coordination of benefits and care for healthcare consumers. Healthcare payers include national and regional health insurance plans, and benefits administrators that provide transaction services to self-insured employer groups. The company's payer-focused information technology offerings include enterprise and component software, hosting and business process outsourcing services, and consulting. Headquartered in Newport Beach, Calif., TriZetto can be reached at 949-719-2200 or at

1 A registered investment advisor.

2 A registered broker-dealer and member FINRA/SIPC.

3 Member FDIC.

Ratings refer to the financial strength of the insurance company and not to the safety, stability or performance of any investment product.
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Publication:Business Wire
Date:Sep 24, 2008
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