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Washington Water Power Crews Continue Progress as More Resources Are Shifted to Neighborhoods

Crews Restored Electric Service Today to 2,000 Spokane-Area Customers

SPOKANE, Wash., Nov. 26 /PR Newswire/ -- With improved weather conditions, Washington Water Power (NYSE: WWP) and outside line crews today made better progress in the restoration of power in the Spokane area.

With the progress made today, about 15,000 customers in the Spokane area remained without electric service. In Coeur d'Alene, crews continued work on the cast side of Coeur d'Alene Lake, which sustained severe damage in last week's storm. About 200 customers remained without service in this area.

Washington Water Power officials remained hopeful today that electric service would be restored to the majority of customers by Thanksgiving. Changes in weather and unexpected conditions in the field could lengthen or alter these estimates.

Line crews in Spokane continue to focus on several key areas:

FAR NORTHWEST (Long Lake):

South and west of Long Lake: Rural area; primary and service work continuing. Pushing Thanksgiving.

NORTHWEST (north of Sprague, west of Division):

Areas just north of Francis and south of Francis to Garland: Primary is pretty complete and lateral work is continuing. Good progress in restoration in general, however, much individual service work is needed. Expected to be complete by Thanksgiving. A few feeders north of Francis had minor new outages overnight. Should be back on today.

Waikiki/Whitworth/Five Mile Road area: Damage remains; making forward progress. Primary and service work remaining, however, added more reassigned crews today. Individual services pushing Thanksgiving, but majority should be on.

NORTHEAST (East of Division to Havana; north of Sprague):

Little Spokane Drive/Shady Slope: Still remaining damage due to large amount of tree work and downed lines. Reassigned additional crews from completed areas today. Making progress in primary and lateral restoration. Some by Thanksgiving; some individual services may be pushing Thanksgiving.

Greenbluff Store to Dunn Road: Primary work remaining. Pushing Thanksgiving.

SOUTHWEST (South of Sprague; West of Division):

Lower west South Hill -- Lincoln-Monroe west & Sumner/Cliff Park area: Extensive damage due to trees. Some primary work is done; however there is significant (and slow) lateral work remaining due to the number of trees and lines in backyards/alleys. Reassigned more crews from completed areas. Majority should be on by Thanksgiving, but large numbers of individual services could be pushing Thanksgiving.

West of Inland Empire Highway (more rural -- far southwest part of town): This area has very long laterals and is more rural, with customers more scattered. Primary is pretty good and energized, but long laterals may require several days. Pushing Thanksgiving to restore all services, but hopeful to get done.

SOUTHEAST (South of Sprague; East of Grand to Havana):

South Hill -- 4th Ave. to 29th: Reassigned additional crews from completed areas; progress made today. Extensive damage by trees and slow to work on with lines difficult to access (alleys, backyards). Remaining primary and lateral work. Much of the area will push Thanksgiving.

NEAR VALLEY (East of Havana; West of Pines):

Glenrose north area -- Hartson to 32nd; Crestline to Havana: Some remaining lateral work plus service work. Majority should be on by Thanksgiving.

Glenrose south area -- Glennaire, Brown's Mountain: Most primary complete today; service work remaining. Looks pretty good for Thanksgiving. Some service work will be pushing Thanksgiving. Area around Glenrose/26th to 37th needs additional work; pushing Thanksgiving.

Painted Hills/Ponderosa: Primary and lateral work remains. Reassigned additional crews from completed areas; much service work remains. Looks pretty good for Thanksgiving but many services could be pushing Thanksgiving.

Pines & Skyview area: Needs additional primary work; but looking pretty good for Thanksgiving.

Carnahan area and East of 16th: Some lateral work remaining; should be complete Wednesday with minor service work remaining.

FAR VALLEY (East of Pines to the State Line):

North of Freeway to Euclid b/t Flora & Barker: Service work remaining and should be done by Thanksgiving.

Liberty Lake (lake area): Most secondary work is done; service work remaining. Should be done by Thanksgiving.

East of Harvard to East Farms/north of Euclid -- includes Wellesley: Service work remaining. Should be done by Thanksgiving.

East Farms: Primary work is continuing to make good progress; looking pretty good at this point, but some service work remaining may push Thanksgiving.

SW of Liberty Lake, south end Henry Rd.: Primary work in Holiday Hills (pushing Thanksgiving); remaining service work in the rest of the area looks pretty good for Thanksgiving.

Washington Water Power is not operating a "generator swap" program, as some media outlets have erroneously reported.

Washington Water Power is asking customers who have had their service restored to leave a porch light on at all hours. That way, when crews inspect neighborhoods looking for trouble spots, they'll know which customers have had service restored.

Customers with regular company business are being asked to refrain from calling the company until after this emergency.

With the outages likely to persist for extended periods, company officials also continued to urge customers to consider finding an alternate location for themselves and those around them with special needs.

When power outages occur for an extended period of time, Washington Water Power customers should follow these suggestions:

* Consider ALL power lines energized, even if the line is sagging or broken. Do not go near or touch downed power lines. Pedestrians should stay

to shoveled and cleared areas to avoid downed power lines that may have been covered by recent snowfall.

* Please do not attempt to remove fallen limbs or branches if they are anywhere near downed power lines.

* During an outage, turn off all appliances you think may have been on before the power went out. Leave one light on so you'll know when service has been restored. Also, lower your thermostat on all sources of heat to an absolute minimum. This will reduce the initial demand on Washington Water Power's system once service is restored.

* Unplug all electronic equipment such as computers and microwaves.

* A portable generator, such as an RV generator, improperly installed could backfeed into Washington Water Power lines and endanger the lives of emergency workers and your neighbors. Never plug a portable generator into a household electrical outlet or any other house wiring. The only safe method is to plug electrical appliances directly into the portable generator. The generator's exhaust can be deadly. It is essential that the unit's exhaust be properly ventilated.

* Customers using lanterns and other combustion heating devices in their homes should exercise extreme caution. These devices, using fuels such as kerosene, white gas and propane, all require adequate cross-ventilation to reduce the significant risk of carbon monoxide poisoning.

* If you use candles or oil lamps, exercise extreme caution. Do not leave candles or lamps unattended and keep them away from furniture, drapes and other flammable materials.

* If the service lines, meter base or attachments that bring electricity into the house are damaged or have pulled away from the house, you must call a licensed electrician to make repairs. Washington repair crews cannot restore service to homes and businesses until this repair has been made.

* Where water pipes are at risk of exposure to the cold, leave a stream of water about the width of a pencil running through faucets, especially if pipes are located on outside walls.

* Make sure flashlights and fresh batteries are available.

* Call your insurance agent to assess damages to your property.

* Keep your refrigerator closed as much as possible and use dry ice to help chill and preserve your food.

* Do not use extension cords strung from house to house. Use of extension cords is a safety hazard and may create additional outages or fire.

SOURCE Washington Water Power
 -0- 11/26/96


/CONTACT: Dana Anderson, 509-482-4174, or Ed Renouard, 509-482-4974, both of Washington Water Power/

/Washington Water Power's press releases available through Company News On-Call by fax, 800-758-5804, ext. 959537, or at http://www.prnewswire.com/

(WWP)

CO: Washington Water Power ST: Idaho, Washington IN: UTI SU:

KF-RB -- SFTU050 -- 4492 11/26/96 20:46 EST http://www.prnewswire.com
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