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Warning over cold callers.

RESIDENTS in County Durham are being urged not to do business with cold callers who knock at the door offering repair services.

The warning comes after a resident in the Pity Me area of Durham paid PS200 for unnecessary work to her roof, which was never carried out.

Joanne Waller, head of Environment, Health and Consumer Protection at Durham County Council, said: "We would always urge residents to be on their guard when answering the door to unexpected callers offering goods and services.

"In particular those offering repairs to a roof, driveway or gardening work. The work will often be unnecessary, overpriced and of poor quality. When things go wrong the trader can rarely be found to put things right. Far from being a Good Samaritan and pointing out what they claim to be vital and urgent work, they can sound convincing, preying on the fears of the householder and pressurising them into agreeing to costly work that is not needed."

Further information on registered traders can be found at www.durham.gov.uk.
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Publication:Evening Chronicle (Newcastle, England)
Date:Jun 9, 2014
Words:174
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