Warning over RBS hackers' text scam.
Byline: Laura Burns
RBS customers have been targeted in a scam where hackers pose as anti-fraud officers.
Hundreds of clients have been sent a text purporting to be from crime prevention teams at the bank.
It asks account holders if they are aware of a PS900 direct debit to BT. The bank are investigating the scam.
One RBS customer, who asked not to be named, said: "I received the text about the BT payment and it said I should call a number listed for RBS and quote a reference number.
"I am with BT so I called the number. She asked normal questions such as wanting letters four and six of my password.
"She gave me a reference number and said RBS would call me again in three or four days."
The customer then became suspicious and called RBS from the number on her bank card. They said there was no fraud notice on her account but someone was trying to access her account online.
RBS said: "If you think you have been defrauded, alert your bank immediately by calling them on a trusted number from their website".