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WWP Power Restoration Efforts Shift to Neighborhood and Individual Service Work

With Main Distribution Line Work Mostly Complete, Crews Tackle Most Labor
 Intensive Part of The Process

SPOKANE, Wash., Nov. 24 /PRNewswire/ -- With repairs mostly complete on the company's main electric distribution lines, Washington Water Power (NYSE: WWP) crews today shifted emphasis to work in neighborhoods and on individual services. At 5:00 p.m. Sunday, about 20,000 customers remained without electric service in the Spokane area. Another 500 customers remained without service in the Coeur d'Alene area.

At one point in the aftermath of the storm, 47 of 109 main electric distribution feeders in the Spokane area were completely out of service. Each of the 109 main distribution feeders in the Spokane area suffered some damage from the storm.

As work neared completion in Coeur d'Alene, nine two-man service crews -- which will be used to restore service at the neighborhood and individual service level -- were sent to Spokane to assist in the restoration effort. A full complement of four- and five-man line service crews remained in the Coeur d'Alene area working repair distribution line's in the Wolf Lodge and Blue Creek areas, both of which sustained severe damage in the storm.

The snow storm that hit the area last night and continued today caused numerous setbacks in restoring electric service in certain areas of Spokane. In the northwest part of town, work continued today on several main distribution lines in the Waikiki area. Work needs to be completed on these lines before restoration work can begin on neighborhood lines and on individual services.

Main distribution line work also continued in the Spokane Valley, with much of that work centered in the Ponderosa and Painted Hills areas.

Many areas of the South Hill suffered extensive damage in the storm. The restoration process in this area of Spokane bas been more time consuming because, in many cases, there are no alleys or other accesses between residences. As a result, service crews are being required to climb power poles and fences instead of being able to work from a line service bucket truck.

Neighborhood work and work on individual services -- the wires that extend for the distribution transformer to customers' homes or businesses -- will continue into the week.

Customers With Regular Company Business are Being Asked to Refrain From
 Calling the Company Until After This Emergency

With the outages likely to persist for extended periods, company officials also continued to urge customers to consider finding an alternate location for themselves and those around them with special needs.

When power outages occur for an extended period of time, Washington Water Power customers should follow these suggestions;

-- Consider ALL power lines energized, even if the line is sagging or
 broken. Do not go near or touch downed power lines.

-- Please do not attempt to remove fallen limbs or branches if they are
 anywhere near downed power lines.

-- During an outage, turn off all appliances you think may have been on
 before the power went out. Leave one light on so you'll know when
 service has been restored. Also, lower your thermostat on all sources
 of heat to an absolute minimum. This will reduce the initial demand
 on Washington Water Power's system once service is restored.

-- Unplug all electronic equipment such as computers and microwaves.

-- A portable generator, such as an RV generator, improperly installed
 could backfeed into Washington Water Power lines and endanger the
 lives of emergency workers and your neighbors. Never plug a portable
 generator into a household electrical outlet or any other house
 wiring. The only safe method is to plug electrical appliances
 directly into the portable generator. The generator's exhaust can be
 deadly. It is essential that the unit's exhaust be properly

-- Customers using lanterns and other combustion heating devices in their
 homes should exercise extreme caution. These devices, using fuels
 such as kerosene, white gas and propane, all require adequate cross-
 ventilation to reduce the significant risk of carbon monoxide

-- If you use candles or oil lamps, exercise extreme caution. Do not
 leave candles or lamps unattended and keep them away from furniture,
 drapes and other flammable materials.

-- If the service lines, meter base or attachments that bring electricity
 into the house are damaged or have pulled away from the house, you
 must call a licensed electrician to make repairs. Washington repair
 crews cannot restore service to homes and businesses until this
 repair has been made.

-- Where water pipes are at risk of exposure to the cold, leave a stream
 of water about the width of a pencil running through faucets,
 especially if pipes are located on outside walls.

-- Make sure flashlights and fresh batteries are available.

-- Call your insurance agent to assess damages to your property.

-- Keep your refrigerator closed as much as possible and use dry ice to
 help chill and preserve your food.

SOURCE Washington Water Power
 -0- 11/24/96
 /CONTACT: Patrick Lynch, 509-482-4246, or Rob Strenge, 509-482-4230, both of Washington Water Power/


CO: Washington Water Power ST: Washington IN: UTI SU:

MM-DS -- NYSU004 -- 3391 11/24/96 20:06 EST
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No portion of this article can be reproduced without the express written permission from the copyright holder.
Copyright 1996 Gale, Cengage Learning. All rights reserved.

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Publication:PR Newswire
Date:Nov 24, 1996
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