WASHINGTON STATE FERRIES PUTS VENDING PROJECT ON HOLD
WASHINGTON STATE FERRIES PUTS VENDING PROJECT ON HOLD SEATTLE, March 20 /PRNewswire/ -- Washington State Ferries
announced today that the pilot vending project introduced on the passenger only routes March 9 has been put on hold until new software is installed and tested.
"We feel it's in the best interest of our customers," said Project Manager Gordon Montgomery. "We are having problems with bill acceptance. Bills printed in 1988 have a different ink than other bills, and our machines are
having a difficult time accepting these bills.
"The vendor is working on the problem now, but in the meantime, the bill rejection is taking the valuable time of the customers using 1988 bills. That's why we are discontinuing the program for now. "We have learned quite a lot in the period we have used the system. We will also be taking time to make improvements to the system." Magnetic commuter tickets purchased through the new system will still be usable even though the vending project is on hold. The turnstiles which read the magnetic tickets will still be in place. "We appreciate the patience of our customers during this pilot project," said Montgomery. "We hope to have the new software soon so that we can get back up and running with the project." -0- 3/20/92 /CONTACT: Susan Harris-Huether of the Washington State Ferries, 206-464-7265, or home, 206-827-3130/ CO: Washington State Ferries ST: Washington IN: SU:
SC-LM -- SE003 -- 0105 03/20/92 12:44 EST
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|Date:||Mar 20, 1992|
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