WANG ANNOUNCES NEW VOICE OFFERING
WANG ANNOUNCES NEW VOICE OFFERING LOWELL, Mass., March 10 /PRNewswire/ -- Wang Laboratories Inc.
(AMEX: WAN) today introduced a new voice processing offering that combines Wang hardware and software solutions into a complete, entry-level voice system.
Wang's Voice Server Package enables users to enhance customer service, improve internal communications, and increase employee productivity. Users also need fewer operator and clerical staff. The Voice Server Package can be used as a voice mail server, a voice response server, or a local area network (LAN) server for voice and electronic mail. It provides full-featured mail functionality as well as a platform for integrated voice response applications. Wang's imaging, communications, and data processing applications can also be added to the Voice Server Package. "Wang has been selling and supporting voice products since 1982," said David Goulden, Wang's vice president of marketing. "With the announcement of the Wang Voice Server Package, we are positioning our voice products to aggressively compete in the standalone and integrated voice systems market. Our new offering provides true multiple application support such as voice and non-voice applications on the same platform." The Voice Server Package features include centralized administrative control; access to different databases; Private Branch Exchange integration capability; and support for large port and storage capabilities. It also offers electronic mail integration and an automated attendant. The Voice Server Package is part of OFFICE 2000, Wang's business and product strategy to offer one-stop shopping for work organizations in need of a technology partner. OFFICE 2000 includes services, products, and applications that help customers improve productivity, quality and customer service. Experienced Wang added-value resellers (VARs) can develop custom applications for Voice Server Package users. For example, Wang VARs can create a voice application for government agencies that gives tax or lottery information, or an application for banks that provides callers with account information and current mortgage rates. Users can also develop applications themselves. A base Voice Server Package configuration consists of a VS 6000/ Server; Wang OFFICE/Voice Mail; STEP (Speech and Telephony Environment for Programmers); and the Voice Front End Processor 1100. Available immediately, pricing ranges from $25,000 to $51,000, depending on the port configuration. Wang Laboratories Inc., headquartered in Lowell, Mass., serves customers in 130 countries with computer-based information processing systems including data, text, image, and voice processing, as well as telecommunications and networking products. -0- 3/10/92 /CONTACT: Linda Volpe Kincaid of Wang, 508-967-6425/ (WAN) CO: Wang Laboratories, Inc. ST: Massachusetts IN: CPR SU: PDT
EG-SH -- NE002 -- 6748 03/10/92 09:26 EST
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|Date:||Mar 10, 1992|
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