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WALES: Nursing boss goes back to the floor.


A HEALTH boss who went "back to the floor" by spending a week as a nurse on the wards said she was concerned at the amount of bureaucracy they face.

Jill Galvani has been director of nursing with the Conwy and Denbighshire NHS Trust for more than two years.

But last week, she was back among the 2,500 nurses working for the trust in order to get a view of how they work - and what concerns them.

She has already drawn up a list of the issues facing staff, which includes simple tasks being bogged down in red tape.

She said: "You could see the amount of bureaucracy was an issue.

"Nurses have to make fairly simple decisions, and they know the answers, but have to ask permission. It can slow things down and make it frustrating for them. Overwhelmingly though, it struck me how hard people work and how kind and caring they really are."

Mrs Galvani, one of the most senior staff with the trust, frequently returned to the wards while working at the Royal Liverpool Hospital.

But since moving to work in Ysbyty Glan Clwyd in Bodel-wyddan, she had not carried on the practice - until last week.

She worked four shifts between 7.30am and 12.30am, and one afternoon shift from 1.30pm to 5pm, combining the ward duties with her executive role during the rest of the day.

Mrs Galvani, 46, said: "I was a ward sister for six years, so it is not as though I have never done a hands-on role before.

"But once I moved into senior positions, I moved away from direct patient care. At least if you are a consultant, you still do that kind of work, whereas senior nurses tend to go into offices.

"I think it shows the ward nurses that I am comfortable in dealing with patients, and it gives me a chance to see first-hand what they do, and perhaps some of the problems they face.

"I also hope it makes me more approachable, because there might be this myth that bosses are less approachable."

Mrs Galvani, who said she was "exhilarated" by the week on the wards, said a number of senior staff had already expressed an interest in following her example.

Deputy director of finance David Jago is to be fitted for a nurse's uniform in order to shadow staff at Glan Clwyd in coming weeks.


Jill Galvani, director of nursing at Ysbyty Glan Clwyd with Staff Nurse Mandy Brett on ward 5 Picture: ROBERT PARRY JONES rj020807Galvani-5
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Publication:Daily Post (Liverpool, England)
Date:Aug 6, 2007
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