Virtual OD: Facilitating Groups Online.
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This study examined the role of facilitators in nine virtual action learning groups. A qualitative analysis of the facilitators' interventions across all groups resulted in a typology that included group management, group process, and support interventions. A model showing the relationship among these categories proposes that effective facilitation of virtual groups is built on knowledge of group theory and the skills to make these explicit in a virtual environment. (Contains 3 tables.)
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|Author:||Milton, Judy; Watkins, Karen E.; Daley, Barbara J.|
|Date:||Feb 1, 2005|
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