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Virtual OD: Facilitating Groups Online.

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This study examined the role of facilitators in nine virtual action learning groups. A qualitative analysis of the facilitators' interventions across all groups resulted in a typology that included group management, group process, and support interventions. A model showing the relationship among these categories proposes that effective facilitation of virtual groups is built on knowledge of group theory and the skills to make these explicit in a virtual environment. (Contains 3 tables.)

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Author:Milton, Judy; Watkins, Karen E.; Daley, Barbara J.
Publication:ERIC: Reports
Date:Feb 1, 2005
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