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Vignette Banks On Financial Advisor Suite.

Business Editors & High-Tech Writers

AUSTIN, Texas--(BUSINESS WIRE)--May 21, 2001

Vignette's Newest Packaged Application Enables Rich, Personalized

Interaction Between Financial Services Firms and Their Clients by

Leveraging Vignette's Content, Integration and Analysis Capabilities

Vignette Corp. (Nasdaq:VIGN), the leading provider of customer-driven Internet applications, today announced the release of the Vignette(R) Financial Advisor Suite, a new packaged application that makes it easy for financial services firms to establish and maintain profitable online relationships between their advisors and clients.

Developed in conjunction with the Accenture Global Financial Services practice and with the input of leading financial services firms, the Vignette Financial Advisor Suite enables extensive personalized interaction between a firms' advisors and clients, while allowing these interactions to be efficiently managed by its financial advisors.

Based on Vignette's industry-leading content, personalization, integration and analysis capabilities, the Vignette Financial Advisor Suite helps advisors take an active role in extending their firms' online presence, serve more clients efficiently, save money, and increase client satisfaction and asset retention. The Vignette Financial Advisor Suite also allows brokers, agents and advisors to build online client relationships with personalized, relevant information, using rich online collaboration capabilities.

"The Vignette Financial Advisor Suite was designed to enable financial institutions to differentiate themselves through personalized interaction with their customers," said Art Sinensky, a partner in Accenture's financial services practice.

"One imperative for financial institutions today is to adapt their businesses to the emerging online customer-driven world. Applications such as the Vignette Financial Advisor Suite will help these leading companies leverage the latest technology to satisfy their customers' needs and provide personalized interaction through every touch-point."

The Vignette Financial Advisor Suite Offers Compelling Features

for Financial Services Institutions
-- Rich, personalized information portal. Home pages customized for each client
by themselves and their advisors can display information such as stock watch
lists, account balances, breaking news related to the client's assets,
details on specific financial opportunities and general news feeds. Information
from financial systems and from syndicated news services can be quickly
integrated through the application.

-- Integrated customer self-service and communication. The Vignette Financial
Advisor Suite provides a range of online communications tools to help financial
services professionals stay in touch through multiple online and offline
channels. Advisors using the Vignette Financial Advisor Suite can spot
information critical to their clients, and can collaborate with them through
e-mail, online text chat, voice-over IP or simply by requesting that they call
back.

-- Targeted promotions for increased revenue opportunities. The personalization
and communication capabilities of the Vignette Financial Advisor Suite provide
a ready channel for targeted promotions and up-selling, increasing the sales
effectiveness of financial services professionals.


"The Vignette Financial Advisor Suite takes online financial services beyond the simple viewing of account balances and market news," said Bill Daniel, senior vice president and general manager of application products at Vignette.

"We built the Vignette Financial Advisor Suite to address the real needs of financial services firms today: serving their clients online with a customer-driven approach. By empowering their clients with highly relevant advice and enabling client-advisor interaction online, Vignette Financial Advisor Suite helps financial services firms offer their products and services more effectively, while increasing client satisfaction and retention."

"Robust and customizable packaged applications, like the Vignette Financial Advisor Suite, enable companies to increase client retention and improve advisor efficiency by allowing them to proactively tailor and personalize content and services for each customer," said Shawn Willett, principal analyst of Internet commerce at Current Analysis.

Built on Vignette's proven leading content, integration and analysis applications and open industry standards, the Vignette Financial Advisor Suite also offers the advantage of a complete application suite that integrates easily with existing information technology systems. The suite can be implemented quickly, without the need for expensive custom integration.

Product Availability

The Vignette Financial Advisor Suite is currently available and shipping to customers. More information about Vignette's packaged applications and its full suite of enterprise-class, customer-driven Internet applications can be found by visiting http://www.vignette.com/ or calling 888/608-9900.

About Vignette Corp.

Vignette Corp. (Nasdaq:VIGN) is the leading provider of customer-driven Internet applications used by the most demanding and successful organizations in the world. Vignette's products allow businesses to create and extend relationships with prospects and customers, and to facilitate high-volume transaction exchanges with suppliers and partners, all of which enhances customer satisfaction. Vignette powers more than 1,250 leading e-businesses. Headquartered in Austin, Texas, Vignette has offices located throughout the Americas, Europe, Asia and in Australia and can be found on the Web at http://www.vignette.com/.

Forward-Looking Statements

The statements contained in this press release that are not purely historical are forward-looking statements including statements regarding the Company's expectations, beliefs, hopes, intentions or strategies regarding the future. Forward-looking statements include statements regarding success of product implementations, future sales, market growth and competition. All forward-looking statements included in this press release are based upon information available to the Company as of the date hereof, and the Company assumes no obligation to update any such forward-looking statement. Actual results could differ materially from the Company's current expectations. Factors that could cause or contribute to such differences include, but are not limited to, Future Losses, Limited Operating History, Fluctuation of Quarterly Revenues and Operating Results, Competition, Dependence on a Small Number of Large Orders, Lengthy Sales Cycle and Product Implementation, Acquisition Integration, Market Awareness of Our Product, Rapid Changes in E-Relationships Technology and New Products, and other factors and risks discussed in the Company's 10K, as amended and filed with the Securities and Exchange Commission and any reports filed from time to time with the Securities and Exchange Commission.

Vignette is a registered trademark of Vignette Corp.

All other names are the trademarks of their respective companies.
COPYRIGHT 2001 Business Wire
No portion of this article can be reproduced without the express written permission from the copyright holder.
Copyright 2001, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.

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Publication:Business Wire
Geographic Code:1USA
Date:May 21, 2001
Words:955
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