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Universal Credit want to know more?

In this article we hear from a work coach who is delivering Universal Credit on the ground about how it is helping to provide a better service for claimants than was ever possible under the previous system. Yashica is a work coach and answers some questions she is commonly asked: What is Universal Credit? is is a really common question. Universal Credit supports you if you're on a low income or out of work. So instead of claiming income-based Jobseeker's Allowance, income-related Employment and Support Allowance, Housing Benet, Working Tax Credit, Child Tax Credit or Income Support, you'll now need to claim Universal Credit. e amount you receive depends on your circumstances, but it could cover things like rent, childcare costs and any other caring responsibilities. And if you're already claiming another benet, you don't need to do anything at the moment. We'll let you know when you can claim Universal Credit, but if your circumstances change, you'll need to let us know as you may need to claim Universal Credit. How do I know if this change will work for me? It is so much simpler than the previous system as you can access all of your benets through one claim, and receive them in one monthly payment. You also have access to a dedicated work coach like me who will take the time to understand your circumstances and we can use the exibility of Universal Credit to oer you the right work-related support which is tailored to your needs. What help will I get to nd work? e good news is your dedicated work coach will be there for you every step of the way. We can help people access the specic work-related support they are looking for, such as help with writing CV's, identifying job and training opportunities and providing assistance with job applications. What will happen if I start work? You don't need to worry - one of the best features of Universal Credit is that there's no restrictions to the hours you can work. When you start work or increase your hours, Universal Credit will top up your earnings each month meaning that taking a job will always be worthwhile, even if it's a temporary job or just a few hours a week. What support is available to manage my money? If you've made a claim but need help managing until the rst payment, you can apply for an advance. Universal Credit mirrors the world of work and that's why it's paid monthly, directly into people's bank accounts. We know that most people are comfortable with budgeting and managing their payments, but we can provide extra support or alternative arrangements if you need it - just ask your work coach. How do I claim Universal Credit? You can claim Universal Credit online at You will then need to arrange an appointment with us at the Jobcentre and sign a Claimant Commitment, agreeing the steps you will take to look for work, or increase your earnings. To nd out more about how Universal Credit can work for you, search online for 'Understanding Universal Credit'.


Work coach Yashica answers some common questions about Universal Credit

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Publication:Coventry Evening Telegraph (England)
Date:Feb 12, 2019
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