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United States : DEALNET CAPITAL's OCCGI officially launches services for $10M deal with U.S. based Fortune 500 financial services client.

DealNet Capital Corp has announced that its business process outsourcing (BPO) arm, OC Communications Group (OCCGI), has formally launched services for the $10 million deal with a U.S. based Fortune 500 financial services client announced earlier in this month.

OCCGI has been working with the latest client, the anonymous Fortune 500 financial services firm, for over a year planning and training for the opportunity.

COO of DealNet, and president and CEO of OCCGI, Michael Hilmer, said : "We knew we needed to turn on a dime and deliver as quickly as possible. And that's why we win."

He added : "We are nimble and responsive, and we are confident in our ability to close on our collective contracts. As a result, we work closely with our potential customers, even during negotiations, to ensure successful, on-time launches."

For the $10 million deal, the BPO arm is offering inbound customer service in English and Spanish from its Reno, Nevada site, with the program rolling out to four million customers.

DealNet said : "Initial volume well exceeds the current forecasts and is expected to continue to be high through to the end of 2013 as various marketing and migration initiatives continue."

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Publication:Mena Report
Date:Sep 14, 2013
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