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United States : 2017 Customer Service Excellence Recognition Program Winners Announced.

Frost & Sullivans Customer Service Excellence (CSE) Recognition Program honors world-class companies and individual leaders today for their outstanding achievement in distinct areas of customer service. CSE Recognition Program honorees will be presented with their award on October 18, 2017 at the 13th Annual Customer Contact West: A Frost & Sullivan Executive MindXchange in Huntington Beach, California. In addition, the Customer Service Excellence High Achiever for each category will be announced at the event.

The CSE Recognition Program honors organizations and individuals that are breaking new ground in customer service excellence. Nominations are entered into one or more of five categories, including omni-channel customer experience, artificial intelligence, web customer experience, social media customer engagement and customer engagement analytics. There are several honorees in each category, from which one High Achiever in each category will be identified.

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Publication:Mena Report
Date:Jul 21, 2017
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