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United Kingdom : JSA implements a new state-of-the-art CRM system.

JSA, one of the UK s leading accountancy-based service providers, has introduced a state-of-the-art CRM system designed to further improve its customer services and offer a host of time-saving opportunities to both contractors and internal staff.

JSA has partnered with leading software specialists Digiterre to develop their CRM, which is the final stage in their plan to deliver a completely customer-centric and fully integrated service model. Now fully integrated with their new finance and payroll systems, it will enable all systems to talk to each other with instant streamlining effects.

Among many benefits, the implementation of the CRM has enabled JSA to significantly upgrade their current customer portals and accounting systems which will offer customers more efficient and accurate timesheet and expenses submission, automated invoicing and 24-hour support from JSA. The introduction of this final part of the plan has also meant that JSA s customer service team can devote the time saved to provide added value for its customers and ensure that they continue to receive first class customer service.

Established in 1999, Digiterre provides software products and enterprise software development services for the financial services and energy trading industries. Their clients include many of the world's largest banks, hedge funds, asset managers and fund administrators.

Copyright : Euclid Infotech Pvt. Ltd.

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Date:Jul 27, 2010
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