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Underline's new offering after record 2014 growth.

A Swansea-based transcription company is expanding its offering by launching a Welsh language transcription service as a result of record growth in 2014.

Underline Transcription, which was set up by entrepreneur Jennifer Smith in 2011 and specialises in the transcription of audio and copy typing for legal, academic and professional businesses, has announced a 50% increase in profits in the last financial year.

After doubling its client base in the past year, Underline Transcription is launching a Welsh language transcription service as it looks to grow its client base with universities, market research and legal companies in Wales.

The company is also looking to recruit additional staff who have a background in the legal or medical sectors to support this growth. Having previously worked in the legal and recruitment sectors for more than five years as a personal assistant, Mrs Smith launched Underline Transcription following a career break to have children.

On returning to the world of work, she discovered a gap in the market for transcription work in the legal and academic sectors and with professional business.

Underline Transcription has built up a client base that includes Swansea, Sheffield and Coventry universities, Garden Organic and the Ospreys as well as a number of law firms.

Ms Smith said: "Having worked as a personal assistant across a variety of sectors, I built up a considerable amount of experience in transcribing. Becoming a mother made it difficult to go back into full-time work but I was also conscious of the fact that I did not want to have a gap on my CV.

"I noticed that many businesses were looking for a reliable and cost-effective company that could transcribe confidential documents with a quick turnaround time, which is when I decided to launch the business.

"Since then I've not looked back, I've built up a good, loyal client base which continues to grow and is the reason behind the company's success. I work with a variety of clients, but particularly in the academic, market research and legal sectors."

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Title Annotation:Business
Publication:Western Mail (Cardiff, Wales)
Geographic Code:4EUUK
Date:Dec 17, 2014
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