Under pressure; YOUR LETTERS.
In one afternoon I was treated with curtness bordering on rudeness by staff in G.H. Lee while the girls behind the counter at Marks & Spencer were helpful beyond belief, despite the fact the queue stretched down the shop.
I admit that the city centre was packed with festive shoppers and I know it must be very stressful to be on your feet all day but a bit of common curtesy goes a long way.
Whatever happened to the customer always being right?
Kathleen Wilson, Aigburth
|Printer friendly Cite/link Email Feedback|
|Publication:||Liverpool Echo (Liverpool, England)|
|Date:||Dec 4, 2001|
|Previous Article:||Too costly; YOUR LETTERS.|
|Next Article:||Good on yer!; YOUR LETTERS.|
|Be My Valentine: Is he your Mr Write?|
|Child killer suspect pens letter of repentance.|
|Grape-harvest dates hold climate clues. (Earth Science).|
|Pier pressure; YOUR LETTERS.|