UPS Driver Caught Flinging Packages Into Woman's Yard.
Sandy Bast recorded video of a UPS driver throwing multiple packages onto her front yard after she hear a loud noise outside her home, which she initially believed the sound to have surfaced from her television. Bast noticed that the driver was hurling packages outside of a U-Haul truck, which (http://www.businessinsider.com/ups-drivers-are-making-deliveries-in-u-haul-trucks-2015-12) UPS uses during the holiday season to transport packages ahead of Christmas.
Bast began to record the incident on her cell phone but maintained a safe distance as she was concerned about the "very angry" man.
"It was not a happy Christmassy experience to have," Bast said to (http://news4sanantonio.com/news/nation-world/video-shows-ups-drivers-throwing-packages-all-over-womans-front-yard) WOAI-TV . "I looked out the window, there was a U-Haul truck and packages were flying out the back. I could tell he was very angry and, actually, I was scared to death."
Bast (http://www.cbs46.com/story/37095747/video-shows-ups-drivers-throwing-packages-all-over-womans-front-yard) shared her video recording to alert others in the area just in case their package was damaged, even though hers appeared to be in good condition.
UPS showed up to Bast's door to issue an apology. The package delivery company also confirmed that it would investigate the incident depicted in her video footage.
"We appreciate the customer bringing this to our attention," UPS said in a statement issued to International Business Times. "UPS employees receive (http://www.jobs-ups.com/training) regular training on the company's methods and procedures to safely transport and deliver packages. Mishandling packages is not tolerated."
"We investigated the situation and the driver is no longer employed by UPS," UPS added.
UPS has come under fire in the past for mishandling packages. A UPS driver was (http://komonews.com/news/local/ups-driver-caught-on-camera-kicking-throwing-packages) caught on video in 2014 seemingly kicking and throwing packages in Seattle. A Florida man also (https://www.wptv.com/news/region-martin-county/stuart/ups-apologizes-to-stuart-customer-after-driver-recorded-throwing-package-to-doorstep) received an apology from UPS in June after he claimed to have witnessed a driver throw a package onto his doorstep.
UPS has a system in place for individuals that receive damaged packages.
"Damage to a package can be reported by a shipper, recipient, or by UPS," (https://www.ups.com/us/en/help-center/delivery-issues/damaged-package.page) UPS' website read . "After a damage inspection is performed by UPS, the shipper of record is contacted with the results. Depending on the results, the shipper can file a claim for the repair or replacement cost of the package contents up to the declared value."
This story was updated to include a statement from UPS.
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|Publication:||International Business Times - US ed.|
|Date:||Dec 19, 2017|
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