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TripIt offers advice on travel manners.

AIRLINE INDUSTRY INFORMATION-(C)1997-2014 M2 COMMUNICATIONS

26 September 2014

New research from San Francisco-based software firm Concur's (NASDAQ: CNQR) TripIt travel-organising app from reveals the top 10 travel faux pas and how to keep the peace.

Knowing the behaviors that are the biggest turnoffs to travelers can make everyone's experience better during the travel-heavy Thanksgiving holiday, and year-round.

TripIt conducted a survey in September 2014, among 400 US adults ages 18 and older, to explore the biggest pet peeves while traveling. As it turns out, travelers value courteous customers above all else. The vast majority (62%) found it unbecoming to argue with TSA employees, flight attendants and other airline employees.

As for those kicks against the back of your seat? Not disciplining children when they're disturbing passengers and seat "hogs" took the second and third spots respectively.

While not intentional, seat "hogs" have the tendency to crowd your seat (including both armrests) while in flight or utilize the limited seating available in crowded boarding areas to house their personal belongings.

Of the 60% of travelers that plan to stay in a hotel over the Thanksgiving holiday, the majority of these hotel patrons (65%) felt that being a loud neighbor is the most irritating faux pas someone could commit.

The top 10 flying faux pas include being rude to crew/ staff, parents failing to discipline their children, someone that crowds your seat and/or hogs the "extra" middle seat, travelers talking loudly on the plane, people blocking the baggage claim area for others, those that recline their seat into your seating area, people that bring stinky food on the plane, travelers that hog the carry-on bin, people that rush off the plane versus waiting for passengers in front to exit and people who block the aisles during a flight.

This survey was conducted online within the United States by GutCheck on behalf of TripIt between September 8-11, 2014 among a sample size of 400 travelers. Survey participants include adults, male and female, 18 and older.

This also includes travelers that, in the past 12months, have flown on a commercial airline and have stayed overnight for at least one business trip and leisure trip.

Find out more at www.concur.com.

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Publication:Airline Industry Information
Date:Sep 26, 2014
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