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TriVium and Praxon Announce Partnership to Provide a Comprehensive Telephony Package for Small to Medium Businesses.

Business/High Tech Editors

Communications Solutions Expo 2000


Joint Partnership Gives Companies Real-time Tracking and Reporting

of Their Integrated Call Activities

TriVium Systems, Inc., a leading developer of simple-to-use call accounting and electronic Customer Relationship Management (eCRM) software, and Praxon, Inc., the pioneer and leader in next-generation phone systems, announced today a partnership that will provide complete call tracking and analysis for small to medium-sized businesses.

TriVium's CallAnalyst(TM) is an award-winning call accounting package that quickly generates detailed summary call reports on local and long distance phone use. Easy to use, CallAnalyst lets businesses manage their telephony interactions through sophisticated reporting and analysis that monitors real-time agent productivity, client billings and toll fraud. The TriVium CallAnalyst software interfaces with Praxon's Phone Data eXchange (PDX) to capture and translate call record information from each user into useful reports. Praxon's Phone Data eXchange (PDX) goes beyond basic telephony functionality by integrating voice, data networking, messaging and Internet accessing. Together, the products provide users with a complete, integrated telephony product and the ability to manage it more profitably.

"Mid-to-small sized companies today need powerful, integrated and affordable tools to help them compete," said Mathews Manaloor, president and CEO of TriVium Systems. "Because the phone is such a primary selling and service tool, our partnership with Praxon provides growing companies easy-to-use, feature-rich solutions to manage their customer contact operations for the right price."

"We are pleased to partner with TriVium to provide growing businesses with a complete business solution integrating their phone system with call accounting features," said Michelle Barnes, vice president of marketing for Praxon. "Praxon is committed to working with leading technology partners like TriVium to provide our customers and resellers with the best total solution available."

TriVium will be demonstrating its CallAnalyst product at the Praxon Booth (No. 146) at the Communications Solutions Show, Sands Convention Center in Las Vegas, Nevada, December 5 - 7, 2000.

About Praxon, Inc.

Praxon, founded in 1996, is the leading worldwide provider of next-generation phone systems supporting open standards. The Praxon Phone Data eXchange goes beyond basic telephone functionality by integrating four essential business communications functions -- voice, data networking, messaging and Internet access -- into a seamless solution. The cost-effective, modular solution is designed for small and medium-sized businesses and autonomous offices. Praxon's products are available through more than 800 authorized resellers in the United States and through distributors and PTTs in Europe, Pacific Rim and South America. For more information about Praxon and its products, please visit the web site at

About TriVium

Founded in 1995, TriVium (TRY-vee-um) Systems, Inc., is dedicated to powering business relationships through reporting and electronic Customer Relationship Management (eCRM) solutions that work for small to medium-sized businesses. TriVium's products include SimpleRM, an award-winning eCRM system that ties sales, marketing, customer service, partners and e-Business operations together with a scalable, and fully integrated web-centric platform, and the award-winning CallAnalyst, a leading call accounting software package used by hundreds of companies, including Management Recruiters International, Inc., R/E Max Realty Group, One Core Financial, Kentucky Better Business Bureau, and Healthcare Management Group. TriVium is headquartered in Hillsboro, Oregon. Contact TriVium via telephone at 503/439-9338, via fax at 503/439-1526, or via the web at

PDX is a trademark of Praxon, Inc. Brands and products referenced herein are the trademarks or registered trademarks of their respective holders.
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Publication:Business Wire
Geographic Code:1USA
Date:Dec 6, 2000
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