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TriActive Technologies Joins Help Desk 2000 to Support Business Worldwide.

ATLANTA, May 11 /PRNewswire/ -- Help Desk 2000(TM), the industry's fastest-growing Help Desk membership, education and certification organization, today announced that TriActive Technologies has joined the 1999 Help Desk 2000 sponsorship program, as a National Sponsor.

"Participating as a National Sponsor shows an absolute commitment to the support industry. Help Desk 2000 anticipates that TriActive's sponsorship will complement our effort to deliver benefits and value to our members," said Pete McGarahan, senior executive director of Help Desk 2000.

The prominent position Help Desk 2000 has in the marketplace influenced TriActive's decision to participate in the sponsorship program. TriActive(TM) shares the Help Desk 2000 vision of the corporate Help Desk as critical to emerging business initiatives, such as e-commerce and enterprise resource planning (ERP).

"By participating in the Help Desk 2000 sponsorship program, we'll have the unique opportunity to connect with Help Desk professionals on a regular basis. We expect to leverage the Help Desk 2000 expertise and their best practices in order to better serve our clients," said Tim Lesniak, President and CMO of TriActive Technologies.

Help Desk 2000 sponsors receive various opportunities to actively participate in Help Desk 2000 initiatives, such as the Help Desk 2000 WorldSummit '99(TM) in Hong Kong, the Help Desk 2000 Tools and Technology seminar, as well as discounts on Help Desk 2000 education and certification programs.

Help Desk 2000 plans to announce additional sponsors in the near future.

About Help Desk 2000

Help Desk 2000, a division of Support Technologies, Inc., is the support industry's fastest-growing membership organization, dedicated to Help Desk education and certification for individuals, as well as the entire Help Desk operation.

As the premier Help Desk education provider, Help Desk 2000 has educated thousands of professionals, including more than twenty-five percent of the Fortune 100. For more information about Help Desk 2000, please visit the organization's Web site at .

About TriActive Technologies

TriActive is the technology leader in web-based management solutions for the corporate desktop. The company's cornerstone product, TriActive Remote Manager (TRM), enables help desk engineers and LAN administrators to access, diagnose and fix networked systems remotely through a web browser. HelpQuest(TM), TriActive's latest product, includes the features and benefits of TRM, but was designed to improve the help desk support process by combining enhanced trouble ticket generation with remote access ability.

Founded in 1997, TriActive Technologies is a privately held company based in Houston, Texas. TriActive's goal is to ensure our customers' success by providing technology which offers immediate savings associated with the system support process. TriActive is committed to delivering advanced solutions that leverage Internet-based technologies to simplify systems management. More information on TriActive Technologies is available on the World Wide Web at .
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Publication:PR Newswire
Geographic Code:1CANA
Date:May 11, 1999
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