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New York (AirGuide - Travel Technology News) Aug 2, 2009

Baltimore, Fort Lauderdale, New Orleans, San Francisco and Tampa Bay are the top U.S. destinations to market their cities via Twitter, according to a report released by New York-based destination marketing firm, Development Counsellors International (DCI). The study's objective was to determine how destination organizations -- generally the Convention and Visitors Bureaus (CVBs) -- are leveraging one of the fastest-growing social media tools, Twitter, to market their communities and create a dialogue among potential visitors. With the growth of the social networking site and its ability to deliver real-time information to millions of people instantly, Twitter is a service that individuals and businesses across many industries are embracing. Jul 28, 2009

Cathay Pacific

Airlines around the world now spend millions of dollars annually upgrading their inflight entertainment systems, but iPods and other mobile entertainment gadgets could render all that useless. Besides bland airline food, one other certainty for most long-haul travelers flying in economy class has always been time passed with movies and games on a minuscule 5-inch screen provided by the airline. However, with USB ports and a power socket increasingly common even for economy class passengers on carriers such as Singapore Airlines Ltd (SIAL.SI) and Cathay Pacific Airways Ltd (0293.HK), the concept of in-flight entertainment could change. Adding to the mix are plans by carriers such as Delta Air Lines Inc (DAL.N), which has begun offering an Internet connection on board, allowing passengers to continue tweeting and updating their Facebook status instead of flipping channels on the in-flight entertainment (IFE) system. Jul 22, 2009

Continental Airlines

Continental Airlines today launched Virtual Expert technology, a new feature at, offering customers 24-hour support on the Web for all their travel needs. "Alex," the airline's Virtual Expert, interacts with customers to easily and effectively interpret requests and provide accurate answers to travel needs. Continental is the first network carrier to offer human emulation technology. Jul 30, 2009

GoGO inflight

Consumers take connectivity to the internet for granted today. In almost every part of the country people can access the internet on mobile devices and with broadband speeds in homes. While some rural areas lack high-speed connectivity, even the friendly skies are becoming wired for internet connectivity. Aircell is one of the leading providers of in-flight Internet connectivity and boasts big names like American Airlines as its customers. Aircell's GoGo in-flight connectivity service is also used by Virgin America and other airlines as well. Jul 24, 2009


GuestLogix Inc., the world's leading provider of onboard retail solutions to the airline industry, today announced an exclusive agreement with Toronto Airport Express to enable the sale of ground transfer vouchers through GuestLogix' OnTouch(TM) Ground Connections service onboard participating flights arriving at Lester B. Pearson International Airport. Operated by Pacific Western Transportation Ltd., one of Canada's largest privately-owned people transportation companies, Toronto Airport Express is the largest provider of bus services between Pearson Airport and Downtown Toronto. Jul 23, 2009

Paris Airports

Aroports de Paris presents My Airport, Aroports de Paris iPhone application. Available at Apple Store, My Airport offers a new complimentary real time information service to Paris airports clients: * Arriving and departing flight times for Paris-Charles de Gaulle and Paris-Orly airports, * information about access and car parks, * useful services (emergency numbers, location of Tourist information areasE),

* business services (lounges, work areas, business center or car rental), * listing of all the airlines operating at Paris airports, with their reservation center, * formalities area. Thanks to the geolocation, the application offers an itinerary calculation to help users to get to the airport of their choice. Jul 21, 2009

Qantas Airways, Airbus, OnAir

Qantas could offer in-flight Internet service on its Airbus A380s by the end of the year, the head of Airbus/SITA joint venture OnAir has revealed. Last fall the Australian carrier announced that A380 passengers would initially be able to use their seat-back in-flight entertainment screen, or their own laptops, to access OnAir's webmail and webchat services, which harnesses Inmarsat's Swift64 satellite service. But Qantas also said the offering would be upgraded to include full live Internet connectivity - dubbed Internet OnAir - as soon as Inmarsat's higher-bandwidth SwiftBroadband satellite service was available in the Pacific region, and the satcom avionics for the A380 became available. Jul 27, 2009

Qatar Airways, OnAir, Airbus

Qatar Airways will begin offering in-flight mobile communication services in October as part of a unique new programme with OnAir which gives the carrier the flexibility to turn off all or parts of the system during certain periods of the flight. Qatar CEO Akbar Al Baker says the first aircraft to be equipped with the Mobile OnAir system, an Airbus A320, will be placed into service in October and Qatar's entire fleet should be equipped by 2014. He says passengers will be able to speak on their mobile phones as well as access emails and the Internet, but not at all times. Jul 24, 2009, the online lodging and vacation rentals directory, is introducing three satellite web sites-- for hotel reservations, for short-term rentals and for B&Bs. TripLodgings helps consumers find specialized ads for hotel reservations, lodges and holiday resorts online. 1Stop Rentals puts vacationers in touch with private homeowners in order to find short-term rentals, furnished apartments, vacation villas and other vacation properties that are owned and managed independently. features classified ads for bed and breakfast accommodations, discount inns and private B&B guesthouses. For more information, visit, and Jul 31, 2009


Ryanair launched a booking service on its website allowing passengers to purchase their seats up to 6 hr. before departure and check in online up to 4 hr. before the flight. Jul 29, 2009

Star Alliance

Star Alliance added functionality to its website allowing customers to book and purchase round-the-world tickets. Such transactions previously required the assistance of an airline call center, ticket office or travel agent. Jul 31, 2009


Travelocity has identified five common travel problems and easy solutions for travelers. Whether itOs a last-minute getaway or a long vacation, proper planning is the key to a stress-free trip. TravelocityOs senior editor Genevieve Shaw Brown has solutions to the most common vacation stressors. Common problems: missed flights, bad weather, lost luggage, finding a better deal after youOve booked and losing your job after youOve booked. Among the solutions: make sure you make your flight by checking in online 24 hours in advance and use the correct security lane at the airport. To deal with the weather, look for destinations with a weather guarantee and remember that most airlines will waive change fees in the event of a hurricane or major storm. To make sure you donOt lose your luggage, ship it in advance or use a TSA-approved lock to protect your belongings. Make sure you get the best deal by choosing travel companies that have some sort of price-protection plan. And if losing a job is a concern, many airlines and destinations have a job-loss refund guarantee and many trip protection plans cover job loss. For more information, visit Jul 31, 2009

US Airways, Aircell

US Airways is turning aircraft into Wi-Fi hotspots by partnering with Aircell to provide Gogo[R] Inflight Internet service beginning in early 2010. Full Internet access including Web, Instant Messaging, email and VPN access will be available for purchase to passengers with laptops, smartphones and other Wi-Fi enabled devices. Gogo Inflight Internet will allow our customers to make the most of their flying time by catching up on work or relaxing and surfing the Internet. This is an exciting new option for our passengers that we believe will enhance their travel experience, said Andrew Nocella, senior vice president, Marketing and Planning. Gogo will initially be installed on US Airways A321 aircraft, flying select domestic routes. A map detailing those routes can be found at And later next year, customers will be able to see if Wi-Fi is available on a specific flight by looking for the Wi-Fi icon while booking their flight on Jul 23, 2009, the most comprehensive site for travel deals and sales, today introduced the first full featured, customizable deal alert system that notifies you of the best travel sales based on exactly what you want as soon as they become available. For the first time ever, Voyij Deal Alerts allow you to select where, when and how much you want to pay, and Voyij will alert you of the best travel deals matching your specific requirements. No more wondering if yet another travel newsletter will have anything relevant, Deal Alerts are created and customized by you. Jul 23, 2009

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Publication:Airguide Online
Date:Aug 3, 2009
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