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Transend: easing email migration.

Out with the old and in with the new" is sometimes easier said than done, especially with email clients. Switching email systems and transferring data from address books and calendars can be time-consuming. However, email migration solutions, such as Transend Corp.'s Migrator, make segueing from one system to another easier with updates that increase throughput to get employees back on the path to productivity faster.


Perhaps you have a Yahoo! email address and use Google Calendar, but you want to switch over to Microsoft Outlook for both. Or perhaps your company was acquired, and employees have to switch email clients from Mozilla Thunderbird to Lotus Notes. In either case, Transend Migrator can be configured to migrate emails and data among multiple platforms for a single user or for an entire enterprise. When multiple users need to migrate simultaneously, Transend supports batch migrations of an unlimited amount of accounts at once. One of its largest projects is with the U.K.'s National Health Service (NHS), which involves the batch migration of 1.3 million users.

Since the mid-1980s, Transend has been enhancing the email experience, partnering with Microsoft on an early version of Outlook in the 1990s. This year, Transend released version 10 of Migrator, which features a redesigned user interface. Joshua Krefetz, vice president of business development, says the new version has been well-received. "That's one thing that we're hearing is, 'It's so much easier to use than it used to be,' which is always a major plus," he says. Version 10 includes enhanced scalability, logging, and reporting and a more transparent migration process. Users can transfer email, calendars, task lists, and address book data simultaneously in a single step, while tracking the real-time migration progress to the folder level. The streamlined process enables increased throughput.

Krefetz says Transend stands out in the marketplace because "we can migrate mail from really any system to any system." Its flexibility benefits enterprises because "they're able to train their technicians on how to use one tool, and it supports all the different systems," he says. Transend keeps a list of migration scenarios that have been performed; scenario-specific white papers, which are available on the company's website, show the recommended settings for each combination of clients.

"We kind of see it all," says Krefetz. With so many options, Migrator needs to be customizable. Transend's development team is often willing to work on customized solutions for big projects, says Krefetz.

Transend also offers support for its users during the migration process. "We know how critical email is to every organization," Krefetz says, "so we make our engineers available to our customers basically from beginning to end."

Krefetz attributes Transend's diligence to its expertise in email migration, which he describes as one of its distinguishing traits. "We've been doing migration for a long time," he says. "It's really all that we do."

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Author:Mulvihill, Amanda
Publication:Information Today
Geographic Code:1USA
Date:Sep 1, 2011
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