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Trainer offers professional and friendly service for all MINI customers in South Wales and around the UK; TRAINER.

TRAINER is a family owned business offering a friendly and highly professional level of service, having been an authorised BMW dealer for more than 35-years and an authorised MINI dealer for more than a decade.


MINI sales manager Stuart Morris said: "We have a very loyal customer base located in the South Wales area along with many from around the UK."

The company comprises the following divisions within its business.

Vehicle Sales Trainer sells the complete range of MINI's both new and approved used, with its approved used MINI programme known as MINI Cherished.

The current model line up includes - Hatch, Convertible, Clubman, and the two latest additions to the line-up, Countryman and Coupe.

All new MINI's are provided with a comprehensive threeyear manufacturer's warranty that includes three-year breakdown cover.

MINI Cherished are sold with a minimum of one year's manufacturers warranty, breakdown cover and MOT.

MINI Motability Trainer is a Motability accredited dealership and currently has MINI's available with zero advance payment.

MINI Financial Services Trainer is an authorised MINI Financial Services retailer, regulated by the FSA, with on-site business managers qualified to sell various financial packages such as hire purchase, contract hire and two popular personal contract purchase schemes known as MINI Select and MINI 50/50 Select.

Also available is a range of dedicated insurance products that include MINI Comprehensive Motor Insurance, MINI Shortfall Insurance and MINI Tyre Insurance.

MINI Servicing Trainer undertakes the complete range of MINI Service work using MINI qualified technicians using only genuine MINI parts.

On site Trainer has MINI Pitstop a service while you wait facility.

"For longer service work we operate a collection and delivery service free of charge," Mr Morris said.

He added: "We sell a servicing package called MINI tlc which provides up to five years or 50,000 miles (whichever's first) servicing for a nominal up front fee of just pounds 249.

This package is very popular - nearly every customer purchasing a new car will also purchase a MINI tlc package. MINI tlc can be extended with MINI tlc XL which provides a further 3 years or 30,000 miles cover for an additional pounds 275.

For older MINI's we offer MINI Value Servicing which provides fixed low cost servicing.

We also have a dedicated on site tyre specialist."

MINI Accessories Trainer sells the complete range of genuine MINI accessories from vehicle styling and performance parts through to lifestyle products such as bicycles, clothing and children's toys.

MINI Bodyshop Minor bumps and scuffs are rectified in the Smart Repair facility based at the Carmarthen Road showroom a recent addition to which is a hi-tech wheel refurbishment machine. Major vehicle repairs are performed by a dedicated MINI Approved Bodyshop at Victoria Road, Gorseinon. All work is carried out by MINI trained bodyshop specialists.

Also available is the Trainer Accident Aftercare programme which provides MINI drivers involved in an accident with a number of benefits including a temporary replacement MINI and access to expert advice for managing any uninsured losses, all this 24-hours a day, 365 days a year.

Trainer MINI VIP Club The recently launched membership club for Trainer MINI customers is free to join by emailing Members benefits include discounted parts and labour rates, reduced cost MOT's and a pounds 50 excess contribution voucher redeemable at the Trainer MINI bodyshop.


* Trainer MINI Garage, Carmarthen Road, Swansea * Stuart Morris (Sales Manager), Hannah Gregory (Customer Service Advisor), Clare Tucker (Business Manager), Graham Dawson (Sales Executive) at Trainer Mini Garage, Carmarthen Road, Swansea. PICTURE: Liz Pearce [umlaut]
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Copyright 2011 Gale, Cengage Learning. All rights reserved.

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Title Annotation:Features
Publication:Western Mail (Cardiff, Wales)
Geographic Code:4EUUK
Date:Nov 26, 2011
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