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Train services need to get back on track; HITTING OUT Rail delays blasted.

Byline: Kenneth Speirs

More than a third of trains heading for Paisley were late over the past few weeks.

The latest ScotRail Performance Update, covering December 10, 2017, to January 6 of this year, shows that only 63 per cent of trains arriving at Paisley Gilmour Street were on time.

And the figure for the town's less busy Canal Street station was worse - just 43 per cent made it on time.

Tory West of Scotland MSP Maurice Golden blasted the situation.

He said: "I imagine many residents will be frustrated but unsurprised to learn that so many Paisley trains are late.

"The train is a vital transport link for many and they need a reliable service they can count on - this just isn't good enough.

"Ultimately, the buck stops with the SNP Government though.

"Instead of moaning about the constitution, it's time they focused on the things that actually matter to people - like getting to and from work on time." Mr Golden was backed up by fellow Tory John McIntyre, who is a councillor for Paisley Northwest.

He said: "If we want to raise Paisley's profile, attract visitors and boost business we need reliable transport links.

"Sadly for Paisley, the SNP Government in Holyrood are too busy trying to force through another divisive referendum to tackle issues like this that affect people in their daily lives."

A spokesman for the ScotRail Alliance pointed out, however, that 97 per cent of trains through Paisley Gilmour Street and 96.8 per cent of trains to Paisley Canal arrived within five minutes of schedule over the last 12 months.

He said that this was the Public Performance Measure (PPM) figure that the company is measured on by Transport Scotland nationally, and not by station.

Alex Hynes, ScotRail Alliance managing director, said: "Despite the challenges of recent months, ScotRail remains the best performing large operator in the UK. "For nine out of ten of our trains to have met the target time over the past year is a strong foundation on which to build.

"But because we want to deliver even more for our customers, and because we rightly expect the highest standards, we will come forward with a performance improvement plan.

"Our customers deserve a better and more consistent service from us, and we are determined to deliver that."

Humza Yousaf, Minister for Transport and the Islands, said: "I completely understand the frustration of any passenger who has had their journey impacted by poor performance. ScotRail has faced a number of challenges not least the impact of seasonal weather, which affects most UK operators, however this on its own can't and won't be used as an excuse.

"It should be acknowledged the existing Performance Improvement Plan had been working well but the dip in performance since autumn must and will be addressed. "This should not take away from the very real efforts made by staff up and down the country in the face of unrelenting, often unwarranted, criticism and their dedication should be commended."


Late Services from Paisley have been hit with problems recently

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Publication:Paisley Daily Express (Paisley, Scotland)
Geographic Code:4EUUK
Date:Jan 19, 2018
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