| Title |
Author |
Type |
Date |
Words |
| Training to maintain quality management concludes in NHA. |
|
|
Aug 11, 2019 |
192 |
| TQM PRACTICES AND THEIR EFFECT ON JORDANIAN MUNICIPALITIES. |
Hummour, Anan Abu; Athamneh, Seif; Al-Balas, Samir |
Report |
Sep 22, 2018 |
7069 |
| Management Accounting Service Quality: What Is Most Important to Your Customers? |
Walker, Kenton B.; Johnson, Eric N.; Fleischman, Gary M. |
|
Sep 22, 2018 |
4117 |
| Exploring the Role of TQM and Supply Chain Practices for Firm Supply Performance in the Presence of Organizational Learning Capabilities: A Case of Textile Firms in Pakistan. |
Basheer, Muhammad Farhan; Hafeez, Muhammad Haroon; Hassan, Saira Ghulam; Haroon, Uzma |
Business case study |
Jul 1, 2018 |
5627 |
| Leadership as Distinguish Operative Total Quality Management Factor in the Public-Sector Universities of Pakistan. |
Arooj, Tanzeela |
Report |
Jun 30, 2018 |
6454 |
| Overview of Quality Improvement. |
Connelly, Lynne M. |
Report |
Mar 1, 2018 |
1674 |
| Do Hope Foster Innovative Work Behavior through Employee Engagement and Knowledge Sharing Behavior? A Conservation of Resources Approach Using MPLUS tool. |
Fatima, Afsheen; Khan, Muhammad Asif |
Abstract |
Dec 1, 2017 |
11063 |
| Associating the Ahi Order Turkish Trade Model with TQM and Customer-Focused Marketing: Its Applicability in the Accommodation Operations. |
Ugurlu, Kaplan |
Report |
Oct 1, 2017 |
12342 |
| The relationship between total quality management with creativity and productivity employee at head quarter of Youth and Sport Fars province. |
Zamzam, Elmira; Mohammadzadeh, Younes; Rezaian, Firouz |
Report |
May 1, 2014 |
2208 |
| QCs' effectiveness factors in public & private enterprises in India. |
Dasgupta, Ranjan |
|
Apr 1, 2014 |
6157 |
| EFQM excellence model as the TQM model of the construction industry of southeastern europe. |
Vukomanovic, Mladen; Radujkovic, Mladen; Nahod, Maja Marija |
Report |
Feb 1, 2014 |
9082 |
| The effects of total quality management practices on performance and the reasons of and the barriers to TQM practices in Turkey. |
Sadikoglu, Esin; Olcay, Hilal |
Report |
Jan 1, 2014 |
11947 |
| The implementation of total quality management in the military. A step forward for defense resources management. |
Radulescu, Fanel |
|
Oct 1, 2013 |
3382 |
| Senior managers and SMES' propensity to quality improvement programs--a comparative analysis. |
Mendes, Luis Antonio Fonseca |
|
Oct 1, 2013 |
7526 |
| Total quality management practices, quality culture and contractors' competitiveness. |
Alotaibi, Faihan; Islam, Rabiul |
Report |
Sep 1, 2013 |
5318 |
| Lean provides the tools we need to better serve our customers. |
Morrill, Christopher P. |
Viewpoint essay |
Jun 1, 2013 |
429 |
| Lean: achieving critical mass. |
Kavanagh, Shayne; Cole, Jeff |
Cover story |
Jun 1, 2013 |
4926 |
| Cash on the barrel with Lean. |
Teeuwen, Bert |
|
Jun 1, 2013 |
2650 |
| Lean processes without compromising controls. |
Raschke, Robyn L.; Lee, Michael T.; Mann, Arti |
|
Jun 1, 2013 |
1906 |
| This too shall pass. |
Miller, Ken; Bott, Bill |
Viewpoint essay |
Jun 1, 2013 |
783 |
| The quality of domestic legal institutions and export performance: theory and evidence from China. |
Li, Jing; Vertinsky, Ilan; Zhang, Hua |
|
May 1, 2013 |
14678 |
| Echo Therapeutics announces grant of ISO 13485 certification. |
|
Brief article |
Mar 18, 2013 |
111 |
| You asked ... please explain to me TQM and its relationship with JIT and lean management. |
|
Brief article |
Mar 1, 2013 |
174 |
| Kudos. |
|
Brief article |
Jan 21, 2013 |
276 |
| The legal concept of corporate responsibility. |
David, Bogdan |
Report |
Jul 1, 2012 |
2087 |
| Benchmarking human resource management (HRM) practices in the Sudan against total quality management (TQM) models. |
Jack, Ahmed Hassan El; Fadlalla, Saif Eldin; Idris, Abdalla Abdelrahim |
Report |
Jun 1, 2012 |
5317 |
| Validation of Quality Rating and Improvement Systems for Early Care and Education and School-Age Care. Research-to-Policy, Research-to-Practice Brief. OPRE 2012-29. |
Zellman, Gail L.; Fiene, Richard |
Report |
Apr 1, 2012 |
380 |
| Quality management in Polish health care institutions. |
Weiss, Elzbieta; Wojcik, Grazyna Paulina |
|
Dec 22, 2011 |
3882 |
| Cultural influences on TQM implementation and financial performance in Tunisian firms. |
Wali, Senda; Boujelbene, Younes |
Report |
Jul 1, 2011 |
8591 |
| Throughput metrics meet six sigma. |
Aghili, Shaun |
|
Mar 22, 2011 |
3379 |
| Identifying price discrimination when product menus are endogenous. |
Cohen, Andrew |
|
Jan 1, 2011 |
9950 |
| Benchmarking--methods of raising company efficiency by learning from the best-in-class. |
Jetmarova, Barbora |
Report |
Jan 1, 2011 |
6849 |
| Continual Improvement Symposium to be launched tomorrow. |
|
Conference notes |
Nov 10, 2010 |
445 |
| Readiness degree of physical education colleges to meet the expected needs of 21st century in light of total quality management through ISO standards. |
Deiry, Ali |
Report |
Jun 1, 2010 |
4792 |
| Six sigma. |
Plaut, David |
|
Jun 1, 2010 |
1233 |
| DED to honour the winners of excellence awards on April 7. |
|
|
Apr 7, 2010 |
616 |
| Using quality management procedures in education: managing the learner-centered educational environment/Kokybes valdymo proceduros taikymas mokymui: i mokini orientuotos mokymo aplinkos valdymas. |
Stukalina, Yulia |
Report |
Mar 1, 2010 |
7597 |
| CMI advantage: quality initiative improves services in overseas posts. |
Stein, Eric |
|
Dec 1, 2009 |
868 |
| Dubai Quality Group and Dubai Municipality hold seminar on "Innovation and generating ideas". |
|
|
Oct 13, 2009 |
437 |
| Chapter 1: concepts and principles of quality management. |
Wick, Gail |
|
Sep 1, 2009 |
3164 |
| Overcoming resistance to change via managerial role-play simulation. |
Zgodavova, K. |
Report |
Jan 1, 2009 |
3378 |
| Design and improvement of production processes. |
Micieta, B.; Stollmann, V. |
Report |
Jan 1, 2009 |
1923 |
| Role of total quality management in public administration. |
Diaconu, Adrian |
Report |
Jan 1, 2009 |
1732 |
| Program structure and counselor-client contact in outpatient substance abuse treatment. |
Knight, Danica K.; Broome, Kirk M.; Simpson, D. Dwayne; Flynn, Patrick M. |
Report |
Apr 1, 2008 |
6643 |
| Structure-infrastructure alignment: the relationship between TQM orientation and the adoption of supplier-facing electronic commerce among manufacturers. |
Huang, Xiaowen; Gattiker, Thomas F.; Schroeder, Roger G. |
|
Jan 1, 2008 |
9295 |
| Job Seekers Ask: Who's the Boss? When seeking employment, they're much more attracted to the quality of a company's management than to potential perks. |
Ott, Bryant; Blacksmith, Nikki; Royal, Ken |
|
Dec 13, 2007 |
1194 |
| Quality is no accident. |
|
Editorial |
Aug 1, 2007 |
653 |
| Quality strategies for facility operations and maintenance. |
McElroy, Martin |
|
Jul 1, 2007 |
2252 |
| The correctional tetrahedron: an effective correctional management model. |
Bornus, David S. |
|
Jun 1, 2007 |
1856 |
| Quality by design in solid dosage processes: how will QbD impact manufacturing? |
Spurgeon, Tom |
|
Mar 1, 2007 |
2018 |
| The lazy person's guide to silver bullets (and how to avoid shooting them into your organization's foot). |
Long, Dale J. |
|
Jan 1, 2007 |
2327 |
| The Fundamental Concepts of Excellence. |
Vukovic, Aleksandar; Ikonic, Milan; Pavletic, Dusko |
Report |
Jan 1, 2007 |
1684 |
| Managerial accounting and continuous improvement initiatives: a retrospective and framework. |
Albright, Tom; Lam, Marco |
|
Jun 22, 2006 |
7215 |
| Applying flowcharts to improve service in the public sector: a quality action team in Columbus, Georgia, used an innovative technique to tackle a human resources problem, demonstrably improving service quality. |
McNary, Lisa D. |
|
Jun 22, 2006 |
1323 |
| Total Quality: mapping a TQM strategy. |
|
|
Jun 1, 2006 |
1202 |
| TQM: getting total quality to work. |
|
|
Jun 1, 2006 |
1450 |
| Guarding the auditing guards: new technology and a total quality approach can reengineer the PCAOB inspection function. |
Alles, Michael; Kogan, Alexander; Vasarhelyi, Miklos; Warren, J. Donald, Jr. |
|
Feb 1, 2006 |
2935 |
| Six sigma quality: experiential learning. |
Box, Thomas M. |
|
Jan 1, 2006 |
2430 |
| Total quality mapping a TQM strategy. |
|
|
Oct 1, 2005 |
1326 |
| Total quality mapping a TQM strategy. |
|
|
Oct 1, 2005 |
1326 |
| Total quality: getting TQM to work. |
|
|
Oct 1, 2005 |
1368 |
| Notes on TQM (Total Quality Management) and Education. |
Daniel, Carter A. |
Abstract |
Aug 1, 2005 |
126 |
| Quality management--a primer: Part I. |
Turk, Wayne |
|
May 1, 2005 |
2361 |
| Six Sigma awareness--let's rejuvenate. |
Lee, Roger |
|
Feb 1, 2005 |
1407 |
| The structural linkages between TQM, product quality performance, and business performance: preliminary empirical study in electronics companies. |
Agus, Arawati |
|
Jan 1, 2005 |
5163 |
| Using the Malcolm Baldrige National Quality Awards Program criteria to determine business practices that differentiate successful and unsuccessful bands. |
Pearson, Michael M.; Fisher, Caroline M.; Goolsby, Jerry R.; Onken, Marina H. |
Report |
Jan 1, 2005 |
4124 |
| CMA Quebec Order wins Grands Prix quebecois de la qualite 2004 top award. |
|
|
Dec 1, 2004 |
352 |
| Employee involvement: applications for summer camp. |
Powell, Gwynn M. |
|
Sep 1, 2004 |
3469 |
| World class maintenance. |
Marcus, Dan |
|
Aug 1, 2004 |
834 |
| Seven steps to successfully implementing change. |
Isenberg, Steven F. |
|
Jun 1, 2004 |
397 |
| Blendex. |
|
Brief Article |
Jun 1, 2004 |
159 |
| A pragmatic approach to quality improvement. |
Richey, R. Glenn; Bachrach, Daniel G. |
Cover Story |
May 1, 2004 |
5373 |
| Leadership is more than giving orders. |
Willging, Paul R. |
|
Apr 1, 2004 |
1277 |
| Total Quality Management Practices and Their Effects on Organizational Performance. |
Hung, Richard Yu-Yuan; Lien, Bella Ya-Hui |
Abstract |
Mar 1, 2004 |
145 |
| TQM workforce factors and employee involvement: the pivotal role of teamwork. |
Daily, Bonnie F.; Bishop, James W. |
|
Dec 22, 2003 |
7402 |
| Strategic planning environment, process, and performance in public agencies: a comparative study of departments in Milwaukee. |
Hendrick, Rebecca |
|
Oct 1, 2003 |
13645 |
| Ask the expert. |
Lamack, Joe |
Brief Article |
Aug 1, 2003 |
165 |
| Which industries are the best employers for women? An application of a new equal employment opportunity index. |
Graham, Mary E.; Hotchkiss, Julie |
|
Jul 14, 2003 |
7113 |
| How do we know a "continuous planning" academic program when we see one? |
Briggs, Charlotte L.; Stark, Joan S.; Rowland-Poplawski, Jean |
|
Jul 1, 2003 |
9707 |
| Capability traps and self-confirming attribution errors in the dynamics of process improvement. |
Repenning, Nelson P.; Sterman, John D. |
|
Jun 1, 2002 |
14558 |
| New management techniques: An international comparison. (Government Accounting). |
Kidwell, Linda A.; Ho, Shih-Jen Kathy; Blake, John; Wraith, Philip; Roubi, Raafat; Richardson, A. Wi |
Statistical Data Included |
Feb 1, 2002 |
2400 |
| Genre systems: Structuring interaction through communicative norms. |
Yates, JoAnne; Orlikowski, Wanda |
|
Jan 1, 2002 |
10084 |
| Zero Breakdown Strategies: The Key to TPM. |
Lowell, Richard |
Brief Article |
Jul 1, 2001 |
581 |
| Challenges to institutionalizing sustainable total quality management programs in healthcare systems of post-Soviet countries. |
Cholewka, Patricia A. |
Abstract |
Jul 1, 2001 |
6355 |
| Bus Passes, Budgets, and Turnover - Lessons in Quality Improvement. |
Lalley, Richard A. |
|
Jun 1, 2001 |
1918 |
| Aligning Reward Practices in Support of Total Quality Management. |
Allen, Richard S.; Kilmann, Ralph H. |
Statistical Data Included |
May 1, 2001 |
5754 |
| Applying TQM TO SCM. |
Trent, Robert J. |
|
May 1, 2001 |
5566 |
| What Skills Do Physician Leaders Need Now and in the Future? |
Williams, Stephen J. |
|
May 1, 2001 |
983 |
| Transforming the Balanced Scorecard from Performance Measurement to Strategic Management: Part I. |
Kaplan, Robert S.; Norton, David P. |
|
Mar 1, 2001 |
5954 |
| Understanding high-performance work systems: the joint contribution of economics and human resource management [#]. |
Tomer, John F. |
|
Jan 1, 2001 |
5066 |
| Organizational Development and Its Implications for Adult Basic Education Programs. |
Hohn, Marcia Drew |
Report |
Jan 1, 2001 |
402 |
| Chapter 27 Total quality management. |
Ingels, Jack E. |
|
Jan 1, 2001 |
3025 |
| Chapter Thirteen Total quality management. |
|
|
Jan 1, 2001 |
1339 |
| Baldrige winner Sunny Fresh cultivates quality philosophy. |
|
Brief Article |
Dec 1, 2000 |
491 |
| Quality Management Practices in Pakistani Organizations. |
Moosa, Kamran |
Statistical Data Included |
Nov 1, 2000 |
4074 |
| MSc in Food Technology. |
|
Brief Article |
Sep 1, 2000 |
133 |
| Can Continuous Quality Improvement Be Assessed Using Randomized Trials? |
Samsa, Greg; Matchar, David |
|
Aug 1, 2000 |
5513 |
| Continuous Quality Improvement and Controlled Trials Are Not Mutually Exclusive. |
Goldberg, Harold I. |
|
Aug 1, 2000 |
1713 |
| TQM in Non-Manufacturing SMEs: Evidence from the UK Farming Sector. |
|
Brief Article |
Jul 1, 2000 |
873 |
| TQM in Non-manufacturing SMEs: Evidence from the UK Farming Sector. |
Walley, Keith |
Statistical Data Included |
Jul 1, 2000 |
7715 |
| Communicating Change: Four Cases of Quality Programs. |
Lewis, Laurie K. |
|
Apr 1, 2000 |
11190 |
| A SYSTEMS-BASED FRAMEWORK FOR CONTINUOUS IMPROVEMENT: A SERVICE SECTOR APPLICATION. |
Reid, Richard A.; Koljonen, Elsa Leong |
|
Mar 22, 2000 |
5218 |
| Chapter 1 The basics of wow! The guest knows best. |
|
|
Jan 1, 2000 |
12356 |
| Chapter 10 Delivering the service. |
|
|
Jan 1, 2000 |
12374 |
| Chapter 12 Fixing service problems. |
|
|
Jan 1, 2000 |
15803 |
| Chapter 14 Service excellence: leading the way to wow! |
|
|
Jan 1, 2000 |
11783 |
| Glossary. |
|
Glossary |
Jan 1, 2000 |
3077 |
| The Influence Of Organizational Structure On The Effectiveness Of TQM Programs. |
Tata, Jasmine; Prasad, Sameer; Thorn, Ron |
Statistical Data Included |
Dec 22, 1999 |
5086 |
| Hot off the Presses. |
|
Brief Article |
Dec 1, 1999 |
296 |
| Paving the road to hell: why change programs ultimately fail. (Positively Influencing Physicians). |
Rivera, David A. |
|
Nov 1, 1999 |
3725 |
| Work organization, technology, and performance in customer service and sales. |
Batt, Rosemary |
|
Jul 1, 1999 |
12270 |
| Facilities management in Japan. |
Hidaka, Shoji |
|
Jun 1, 1999 |
777 |
| 'Are There No Limits to Authority?': TQM and Organizational Power. |
Knights, David; McCabe, Darren |
|
Mar 22, 1999 |
13329 |
| Applying TQM principles to the finance department: the city of Auburn experience. |
Jackson, Andrea |
|
Feb 1, 1999 |
3076 |
| CLINICAL SUPERVISION IN TEACHER EVALUATION: A PIVOTAL FACTOR IN THE QUALITY MANAGEMENT OF EDUCATION. |
VAN DER LINDE, CH |
|
Dec 22, 1998 |
3315 |
| The rhetoric and reality of total quality management. |
Zbaracki, Mark J. |
|
Sep 1, 1998 |
16555 |
| Pharmaceutical industry: total quality control management. |
Haseeb, Kunwar Abdul |
Industry Overview |
Aug 1, 1998 |
1247 |
| Schools of thought in and against total quality. |
Giroux, Helene; Landry, Sylvain |
|
Jun 22, 1998 |
8439 |
| The determinants of employee responses to total quality management: six case studies. |
Edwards, Paul; Collinson, Margaret; Rees, Chris |
|
Jun 22, 1998 |
10594 |
| Resource dependence and institutional elements in nursing home TQM adoption. |
Zinn, Jacqueline S.; Weech, Robert J.; Brannon, Diane |
|
Jun 1, 1998 |
4121 |
| Financial theory and practice in the application of TQM: the case of IBM Rochester. |
Ferris, Stephen F.; Quint, Randy; Sant, Rajiv |
|
Mar 22, 1998 |
5808 |
| The definition and perception of quality in ISO-9000 firms. |
Russell, Gregory R.; Miles, Morgan P. |
|
Mar 22, 1998 |
2915 |
| Partial quality management? |
Eppard, James |
|
Feb 1, 1998 |
3221 |
| Critical implementation issues in total quality management. |
Shin, Dooyoung; Kalinowski, Jon G.; El-Enein, Gaber Abou |
|
Jan 1, 1998 |
3052 |
| How to save time, money, and a precious resource via CQI. |
Austin, Thomas; Jarvis, Corrine |
|
Jan 1, 1998 |
1633 |
| The laboratory's role in outcome assessment. |
Bissell, Michael G.; Jones, Harvey |
|
Jan 1, 1998 |
2748 |
| Confronting the paradoxes in a total quality environment. |
Thompson, Kenneth R. |
|
Jan 1, 1998 |
7129 |
| Venturing down the TQM path for SME's. |
Wiele, Ton van der; Brown, Alan |
|
Jan 1, 1998 |
9047 |
| The rhetoric and bureaucracy of quality management. |
Dawson, Patrick |
|
Jan 1, 1998 |
7184 |
| Implementing quality in a small firm. |
Boon, Stephen; Ram, Monder |
|
Jan 1, 1998 |
9664 |
| Service quality and human resource management. |
Redman, Tom; Mathews, Brian P. |
|
Jan 1, 1998 |
9023 |
| TQM and BPR -- can you spot the difference? |
Valentine, Rob; Knights, David |
|
Jan 1, 1998 |
3687 |
| Bouquets, brickbats and blinkers: total quality management and employee involvement in practice. |
Wilkinson, Adrian; Godfrey, Graham; Marchington, Mick |
|
Dec 22, 1997 |
9034 |
| Total quality management: a selective commentary on its human dimensions, with special reference to its downside. |
Connor, Patrick E. |
|
Nov 1, 1997 |
7948 |
| Living through empowerment. |
Okun, Martin J.; Hocking, William T. |
|
Nov 1, 1997 |
1490 |
| Deming and the quality of software development. |
Yilmaz, M. R.; Chatterjee, Sangit |
|
Nov 1, 1997 |
5086 |
| Promoting clinical involvement in the hospital quality improvement efforts: the effects of top management, board, and physician leadership. |
Weiner, Bryan J.; Shortell, Stephen M.; Alexander, Jeffrey |
|
Oct 1, 1997 |
6278 |
| TQM, BPR, JIT, BSCs and TLAs: managerial waves or drownings? |
Grint, Keith |
|
Sep 1, 1997 |
6001 |
| Revitalizing TQM efforts: a self-reflective diagnosis based on the theory of constraints. |
Simatupang, T.M.; Hurley, S.F.; Evans, A.N. |
|
Sep 1, 1997 |
4666 |
| An international study of quality improvement approach and firm performance. |
Adam, Everett E., Jr.; Corbett, Lawrence M.; Flores, Benito E.; Harrison, Norma J.; Lee, T.S.; Rho, |
|
Sep 1, 1997 |
13679 |
| Implications of business process management for operations management. |
Armistead, Colin; Machin, Simon |
|
Sep 1, 1997 |
736 |
| A model for institutionalizing TQM in a state government agency. |
Loomba, Arvinder P.S.; Spencer, Michael S. |
|
Jul 1, 1997 |
4717 |
| Comparing quality management practices in the Australian service and manufacturing industries. |
Beaumont, Nicholas B.; Sohal, Amrik S.; Terziovski, Mile |
|
Jul 1, 1997 |
6360 |
| A systematic approach to improving quality: a framework and a field study. |
Czuchry, Andrew J.; Hyder, Carroll; Yasin, Mahmoud; Mixon, David |
|
Jul 1, 1997 |
5959 |
| TQM success efforts: use more quantitative or qualitative tools? |
Scheuermann, Larry; Zhu, Zhiwei; Scheuermann, Sandra B. |
|
Jul 1, 1997 |
3726 |
| The impact of TQM on highway maintenance: benefit/cost implications. |
Poister, Theodore H.; Harris, Richard H. |
|
Jul 1, 1997 |
6710 |
| Integrated approaches: quality and risk management. |
Hinrichs, Brian R.; Crepas, Kenneth J. |
|
Jul 1, 1997 |
1752 |
| Cultural implications of implementing TQM in Poland. |
Roney, Jennifer |
|
Jun 22, 1997 |
7454 |
| Customization or conformity? An institutional and network perspective on the content and consequences of TQM adoption. |
Westphal, James D.; Gulati, Ranjay; Shortell, Stephen M. |
|
Jun 1, 1997 |
12696 |
| Supervisors' role in TQM and non-TQM firms. |
Golhar, Damodar Y.; Deshpande, Satish P.; Ahire, Sanjay L. |
|
Jun 1, 1997 |
5538 |
| The management and control of quality in a process industry. |
Chaudhry, Sohail S.; Tamimi, Nabil A.; Betton, John |
|
Jun 1, 1997 |
2552 |
| Quality culture and the management of organization change. |
Abraham, Morris; Fisher, Tom; Crawford, John |
|
Jun 1, 1997 |
7432 |
| Viewpoint: total quality management or totalled quality management? |
Motwani, Jaideep |
|
Jun 1, 1997 |
1093 |
| Senior executives and the ISO 9000-TQM transition: a framework and some empirical data. |
Taylor, W. Andrew; Meegan, Sarah T. |
|
Jun 1, 1997 |
6766 |
| Internet review. |
Starkey, Michael |
|
Jun 1, 1997 |
788 |
| Quantum improvements in software system quality. |
Arthur, Lowell Jay |
Cover Story |
Jun 1, 1997 |
3424 |
| Control: a contested concept in TQM research. |
Godfrey, Graham; Dale, Barrie; Marchington, Mick; Wilkinson, Adrian |
|
May 1, 1997 |
7653 |
| A comparative study of quality practices: USA, China and India. |
Raghunathan, T.S.; Rao, S. Subba; Solis, Luis S. |
|
May 1, 1997 |
5568 |
| TQM and BPR: symbiosis and a new approach for integration. |
Lee, Sang M.; Asllani, Arben |
|
May 1, 1997 |
4511 |
| Identifying potential barriers to total quality management using principal component analysis and correspondence analysis. |
Ngai, E.W.T.; Cheng, T.C.E. |
|
Apr 1, 1997 |
5882 |
| Total quality management in the US Air Force: a study of application and attitudes. |
Moser, Steven B.; Bailey, Timi L. |
|
Apr 1, 1997 |
3258 |
| TQM in higher education - a review. |
Owlia, Mohammad S.; Aspinwall, Elaine M. |
|
Apr 1, 1997 |
6458 |
| A stage-wise application of total quality management through the product life cycle. |
Parzinger, Monica; Ramarapu, Narender; Timmerman, E. |
|
Mar 1, 1997 |
3566 |
| The adoption and modelling of the strategic productivity management approach in manufacturing systems. |
Murugesh, R.; Devadasan, E.R.; Aravindan, P.; Natarajan, R. |
|
Mar 1, 1997 |
5037 |
| Quality management: a must for laboratories too. |
Nadkarni, R.A. |
|
Mar 1, 1997 |
3142 |
| Quality management in local government: four case studies. |
Clark, Antony; Appleby, Alex |
|
Feb 1, 1997 |
5944 |
| A framework for enhancing the quality and effectiveness of computer animation projects. |
Czuchry, Andrew J.; Yasin, Mahmoud M. |
|
Jan 1, 1997 |
3351 |
| Total quality management in an R&D environment. |
Kiella, Michael L.; Golhar, Damodar Y. |
|
Jan 1, 1997 |
6762 |
| Quality costing: the application of the process model within a manufacturing environment. |
Goulden, Clive; Rawlins, Louise |
|
Jan 1, 1997 |
3534 |
| Forecasting in US firms: a role for TQM? |
Rice, Gillian |
|
Jan 1, 1997 |
3566 |
| The values of TQM in the revised ISO 9000 quality system. |
Yung, Winco K.C. |
|
Jan 1, 1997 |
4146 |
| Quality management in local government, the same as in the private sector but different. |
Appleby, Alex; Clark, Antony |
|
Jan 1, 1997 |
3564 |
| European TQM directory of research and training, 1996. |
Dale, Barrie |
Editorial |
Jan 1, 1997 |
523 |
| The human side of total quality management in Taiwan: leadership and human resource management. |
Wen-Hsien, Chen |
|
Jan 1, 1997 |
6987 |
| The utilization of influence tactics for the implementation of quality improvement policies. |
Lam, Simon Sing Kwong |
|
Jan 1, 1997 |
2120 |
| Continuous quality improvement. |
McKinney, William E.J. |
|
Jan 1, 1997 |
1004 |
| Make quality your destination. |
O'Malley, Sharon |
|
Jan 1, 1997 |
343 |
| Managing concurrent change initiatives: integrating quality and work/family strategies. |
Cutcher-Gershenfeld, Joel; Kossek, Ellen Ernst; Sandling, Heidi |
|
Jan 1, 1997 |
7117 |
| "Quality journey" update: results that make a difference. |
DiCenzo, Margherita; Day, Trish |
|
Jan 1, 1997 |
1414 |
| Mastering the quality staircase, step by step. |
Kim, Kee Young; Miller, Jeffrey G.; Heineke, Janelle |
|
Jan 1, 1997 |
2734 |
| The role of organizational climate in the implementation of Total Quality Management. |
Emery, Charles R.; Summers, Timothy P.; Surak, John G. |
|
Dec 22, 1996 |
4288 |
| Supporting decision making on TQM programmes. |
Azzone, Giovanni; Noci, Guiliano |
|
Dec 15, 1996 |
8117 |
| Benchmarking Maquiladora operations relative to those in the USA. |
Prasad, Sameer; Tata, Jasmine; Thorn, Ron |
|
Dec 1, 1996 |
4257 |
| The evolution of strategic quality management. |
Calingo, Luis Maria R. |
|
Dec 1, 1996 |
6180 |
| Why Corning breathes TQM. |
Shapoff, Stephen H. |
Interview |
Nov 1, 1996 |
1955 |
| The editor's chair. |
Organ, Dennis W. |
Editorial |
Nov 1, 1996 |
727 |
| TQM: core paradigm changes. |
Amsden, Robert T.; Ferratt, Thomas W.; Amsden, Davida M. |
|
Nov 1, 1996 |
5706 |
| Quality management in TQM versus non-TQM firms: an empirical investigation. |
Ahire, Sanjay L.; Waller, Matthew A.; Golhar, Damodar Y. |
|
Nov 1, 1996 |
7249 |
| A focused system for strategic quality management. |
Aravindan, P.; Devadasan, S.R.; Selladurai, V. |
|
Nov 1, 1996 |
6683 |
| Learning how to learn: the key to CQI. |
Rubin, Irwin |
|
Oct 1, 1996 |
3508 |
| Achieving simultaneous cost and differentiation competitive advantages through continuous improvement: world class manufacturing as a competitive strategy. |
Flynn, E. James; Flynn, Barbara B. |
|
Sep 22, 1996 |
8203 |
| The role of expert systems in improving the management of processes in total quality management organizations. |
Eom, Sean B.; Karathanos, Demetrius |
|
Sep 22, 1996 |
4282 |
| Relationships of work improvement program experience and logistics quality management factors. |
Anderson, Ronald D.; Crum, Michael R.; Jerman, Roger E. |
|
Sep 22, 1996 |
4937 |
| Social power for compliance of middle managers and front-line workers with quality improvement policies. |
Lam, Simon S.K. |
|
Sep 1, 1996 |
2087 |
| Quality practices and perceptions of Valencian hospitality enterprises: an empirical analysis. |
Camison, Cesar; Flor, Marisa; Cruz, Sonia; Kuster, Ines |
|
Sep 1, 1996 |
4475 |
| Beyond buzzwords: TQM at Mack Trucks. |
Nuelle, Frances |
|
Sep 1, 1996 |
2248 |
| American Express: aiming to be the best in the world. |
|
|
Sep 1, 1996 |
1147 |
| Turning quality inside-out and outside-in. |
|
|
Sep 1, 1996 |
899 |
| Armstrong World Industries' Building Products Operations. |
|
|
Sep 1, 1996 |
1131 |
| Corning Telecommunications Products Division. |
|
|
Sep 1, 1996 |
1180 |
| Milliken makes money. |
|
|
Sep 1, 1996 |
844 |
| How teamwork led quality goals at Swedish-American Health. |
|
|
Sep 1, 1996 |
1185 |
| Continuous process improvement: a dilemma for auditors. |
Landry, Steven P.; Fukuhara, Ann |
|
Aug 1, 1996 |
2158 |
| Making a living in the turning world. |
Agan, Robert E. |
|
Aug 1, 1996 |
667 |
| Total quality management and its impact on middle managers and front-line workers. |
Lam, Simon S.K. |
|
Jul 1, 1996 |
3962 |
| HRM and TQM linkages - a comparative case analysis. |
Smyth, Helen; Scullion, Gerry |
|
Jul 1, 1996 |
5323 |
| The benefits of using CQI/TQM data. |
Dowd, Steven B.; Tilson, Elwin |
|
Jul 1, 1996 |
2137 |
| When it comes to "best practices" - why do smart organizations occasionally do dumb things? |
Pfeffer, Jeffrey |
|
Jun 22, 1996 |
6505 |
| American Express: aiming to be the best in the world. |
|
|
Jun 22, 1996 |
1144 |
| Are total quality management programmes in higher education worth the effort? |
Elmuti, Dean; Kathawala, Yunus; Manippallili, Matthew |
|
Jun 1, 1996 |
5996 |
| A TQM evaluation framework for hospitals: observations from a study. |
Huq, Ziaul |
|
Jun 1, 1996 |
7662 |
| Walking the TQM tightrope. |
Winn, Gary L. |
|
Jun 1, 1996 |
1238 |
| Struggles in transformation: a study in TQM, leadership, and organizational culture in a government agency. |
Rago, William V. |
|
May 1, 1996 |
7229 |
| Implementing quality management in residential appraisal. |
Dotzour, Mark G.; Lengnick-Hall, Cynthia A. |
|
Apr 1, 1996 |
2309 |
| Using quality function deployment in manufacturing strategic planning. |
Crowe, Thomas J.; Cheng, Chao-Chun |
|
Apr 1, 1996 |
3741 |
| Implementation, problems, success and longevity of quality circle programmes: a study of 95 UK organizations. |
Sillince, J.A.A.; Sykes, G.M.H.; Singh, Deol P. |
|
Apr 1, 1996 |
7257 |
| Strategic quality management, Malcolm Baldrige and European quality awards and ISO 9000 certification: core concepts and comparative analysis. |
Rao Tummala, V.M.; Tang, C.L. |
|
Apr 1, 1996 |
11905 |
| ISO 9000 as an entry key to TQM: the case of Greek industry. |
Tsiotras, George; Gotzamani, Katerina |
|
Apr 1, 1996 |
5373 |
| QFD application in an educational setting: a pilot field study. |
Pitman, Glen; Motwani, Jaideep; Kumar, Ashok; Chun Hung Cheng |
|
Apr 1, 1996 |
4780 |
| The impact of TQM in UK SMEs. |
Parkin, M.A.; Parkin, R. |
|
Apr 1, 1996 |
2812 |
| Practical tools for achieving world class performance. |
Abdullah, Arshad |
|
Apr 1, 1996 |
677 |
| Integrated communications at America's leading total quality management corporations. |
Gronstedt, Anders |
|
Mar 22, 1996 |
6314 |
| Adoption of strategic total quality management philosophies: multi-criteria decision analysis model. |
Madu, Christian N.; Aheto, John; Kuei, Chu-Hua; Winokur, Dena |
|
Mar 1, 1996 |
6196 |
| Expert system domain identification, evaluation and project management: a TQM approach. |
Lynn, Marc P.; Murray, Mary Ann |
|
Mar 1, 1996 |
3549 |
| Answering your questions on dealing with a belittling lab director, how to keep a valued worker from leaving, and coping with QA/QC duties. |
|
Panel Discussion |
Mar 1, 1996 |
1940 |
| Confront TQM resisters head-on. |
Holmes, Rustin L. |
|
Mar 1, 1996 |
1806 |
| Part 2 - applications. |
Lewis, Dianne |
|
Mar 1, 1996 |
6102 |
| Total quality management in the small business environment. |
Haksever, Cengiz |
|
Mar 1, 1996 |
5588 |
| TQM and the role of CPAs in industry. |
Babicky, Jacqueline |
|
Mar 1, 1996 |
1619 |
| Characteristics, benefits and shortcomings of four major quality awards. |
Ghobadian, Abby; Woo, Hong Seng |
|
Feb 1, 1996 |
13492 |
| Quality management, problems and pitfalls: a critical perspective. |
Wilkinson, Adrian; Willmott, Hugh |
|
Feb 1, 1996 |
5581 |
| Practical examples. |
Sohal, Amrik; Simon, Alan; Lu, Edmund |
|
Feb 1, 1996 |
3978 |
| The PCB industry in Hong Kong and China. |
Tang, C.L.; Tummala, V.M. Rao |
|
Feb 1, 1996 |
5225 |
| Turn member apathy into action. |
Fetgatter, Gary L. |
|
Feb 1, 1996 |
1372 |
| The long haul: sustaining TQM at British Steel Teesside Works. |
Redman, Tom; Wilkinson, Adrian; Snape, Ed |
|
Feb 1, 1996 |
8550 |
| Improving performance through benchmarking. |
Callahan, W. Terrence |
|
Jan 1, 1996 |
715 |
| The organizational culture saga - from OD to TQM: a critical review of the literature. |
Lewis, Dianne |
|
Jan 1, 1996 |
6159 |
| Implementing total quality management: statistical analysis of survey results. |
Radovilsky, Zinovy D.; Gotcher, J. William; Slattsveen, Sverre |
|
Jan 1, 1996 |
4504 |
| Quality function deployment usage in software development. |
Haag, Stephen; Raja, M.K.; Schkade, L.L. |
|
Jan 1, 1996 |
4804 |
| Are students customers? The metaphoric mismatch between management and education. |
Schwartzman, Roy |
|
Dec 22, 1995 |
4460 |
| Modeling the role of total quality management in the customer focused organization. |
Fredendall, Lawrence D.; Robbins, Tina L. |
|
Dec 22, 1995 |
6433 |
| Business process re-engineering: lessons from operations management. |
Armistead, Colin; Harrison, Alan; Rowlands, Philip |
|
Dec 1, 1995 |
4822 |
| ISO 9001 and the Star Structure: a team approach for quality performance. |
Link, Ron |
|
Dec 1, 1995 |
644 |
| Western management versus TQM. |
Phipps, Polly A. |
|
Dec 1, 1995 |
242 |
| Banking on people: TQM, service quality, and human resources. |
Cowling, Alan; Newman, Karin |
|
Nov 1, 1995 |
7756 |
| Plastics Technology's PC software buyer's guide. |
Ogando, Joseph |
Cover Story |
Nov 1, 1995 |
3021 |
| Total quality management theories offered. |
Hoey, Terence B. |
|
Oct 25, 1995 |
1142 |
| Indumet reaps benefits of home-grown quality system. |
Egana, Carlos F. |
Cover Story |
Oct 1, 1995 |
3053 |
| TQM: it really works! |
Chatfield, Mark |
|
Sep 22, 1995 |
2155 |
| Total quality management in the business school: the faculty viewpoint. |
Hebert, Frederic J.; Dellana, Scott A.; BAss, Kenneth E. |
|
Sep 22, 1995 |
4001 |
| A technology choice for noise reduction: a quality management case study. |
Swanson, Edward T.; Jambekar, Anil B. |
|
Sep 1, 1995 |
4444 |
| The application of TQM in a hospital's casualty and pathology departments. |
Kohli, Rajjiv; Kerns, Barbara; Forgionne, Guiseppi A. |
|
Sep 1, 1995 |
3666 |
| The TQM jungle: a dialectical analysis. |
Watson, John G.; Korukonda, Appa Rao |
|
Sep 1, 1995 |
4598 |
| Understanding TQM in service systems. |
Lakhe, R.R.; Mohanty, R.P. |
|
Sep 1, 1995 |
5688 |
| Towards TQM using kaizen process dynamics: a case study. |
Gondhalekar, Shrinivas; Babu, A. Subash; Godrej, N.B. |
|
Sep 1, 1995 |
6086 |
| A mismatch of cultures: a pitfall of implementing a total quality approach. |
Kekale, Tauno; Kekale, Jouni |
|
Sep 1, 1995 |
4971 |
| The TQM route to top of the class. |
|
|
Sep 1, 1995 |
987 |
| Cutting waste with employee involvement teams. |
May, Douglas R.; Flannery, Brenda L. |
|
Sep 1, 1995 |
7553 |
| Measuring the success of a TQM programme. |
Capon, N.; Kaye, M.M.; Wood, M. |
|
Aug 1, 1995 |
4878 |
| What kind of quality are we ensuring with document draft reviews? |
Raven, Mary Elizabeth |
|
Aug 1, 1995 |
5250 |
| Defining quality in technical communication: a holistic approach. |
Smart, Karl L.; Seawright, Kristie K.; DeTienne, Kristine Bell |
|
Aug 1, 1995 |
4050 |
| Killing two birds with one stone: achieving quality via total safety management. |
Cooper, M. Dominic; Phillips, Robin A. |
|
Aug 1, 1995 |
4576 |
| Improving quality in loss control management. |
Navaratnam, K.K. |
|
Aug 1, 1995 |
1917 |
| TQM in municipal government: an alternative to rising costs. |
Kudgus, E.A. |
|
Aug 1, 1995 |
2237 |
| Continuous quality improvement through Taguchi's online quality control methods. |
Aravindan, P.; Devadasan, S.R.; Dharmendra, B.V.; Selladurai, V. |
|
Jul 1, 1995 |
6589 |
| Improving chemistry TAT with intradepartmental TQM. |
Tiffany, Debbi |
|
Jul 1, 1995 |
1184 |
| TQM for business students: an experiential learning approach. |
Golhar, Damodar Y.; Ahire, Sanjay L. |
|
Jul 1, 1995 |
3997 |
| The long view of total quality management pays off. |
Patel, Anoop |
|
Jul 1, 1995 |
4419 |
| Managing the CIM-TQM partnership. |
Ahmed, Nazim U.; Maddox, Henry S., III |
|
Jun 22, 1995 |
3454 |
| Quality behavior for quality organizations. |
Sutherland, Valerie; Makin, Peter; Bright, Kevin; Cox, Charles |
|
Jun 1, 1995 |
4436 |
| "Quality and the Risk Management Process."(Course Review) |
Pelland, Dave |
|
Jun 1, 1995 |
755 |
| Quality function deployment: a main pillar for successful total quality management and product development. |
Zairi, Mohamed; Youssef, Mohammed A. |
|
Jun 1, 1995 |
4097 |
| QFD application in an educational setting: a pilot field study. |
Pitman, Glenn; Motwani, Jaideep; Kumar, Ashok; Cheng, Chun Hung |
|
Jun 1, 1995 |
4425 |
| Quality function deployment: total quality management for new product design. |
Lockamy, Archie, III; Khurana, Anil |
|
Jun 1, 1995 |
4181 |
| The intermediate structure of designs for quality. |
Georgantzas, Nicholas C.; Hessel, Marek P. |
|
Jun 1, 1995 |
3642 |
| Continuous process improvement in small CPA firms. |
Ruhl, Jack M.; Yang, Roger Y.W. |
|
Jun 1, 1995 |
3117 |
| Assessing the impact of continuous quality improvement/total quality management: concept versus implementation. |
Shortell, Stephen M.; O'Brien, James L.; Carman, James M.; Foster, Richard W.; Hughes, Edward F.X.; |
|
Jun 1, 1995 |
6398 |
| Reinforcing QFD with group support systems: computer-supported collaboration for quality in design. |
Balthazard, Pierre A.; Gargeya, Vidyaranya B. |
|
Jun 1, 1995 |
7108 |
| Total quality management: empirical, conceptual, and practical issues. |
Hackman, J. Richard; Wageman, Ruth |
|
Jun 1, 1995 |
16210 |
| JIT and TQM: a case for joint implementation. |
Vuppalapati, Kiran; Ahire, Sanjay L.; Gupta, Tarun |
|
May 1, 1995 |
4111 |
| Employee perceptions of quality: survey results. |
Yavas, Burhan Fatih |
|
May 1, 1995 |
4253 |
| On the quality of construction engineering design projects: criteria and impacting factors. |
Tan, Raykun R.; Lu, Yaw-Guang |
|
May 1, 1995 |
4345 |
| Operations and environment: an expanded focus for TQM. |
Hanna, Mark D.; Newman, W. Rocky |
|
May 1, 1995 |
7073 |
| Business process re-engineering and process management: a survey of current practice and future trends in integrated management. |
Zairi, Mohamed; Sinclair, David |
|
May 1, 1995 |
6566 |
| ISO 9000 certification opens world-wide markets. |
O'Neil, James P. |
|
May 1, 1995 |
602 |
| Achieving market excellence through quality: the case of Ford Motor Company. |
Zeller, Thomas L.; Gillis, Darin M. |
|
May 1, 1995 |
4799 |
| In search of TQM. |
Hill, Stephen; Wilkinson, Adrian; Mohrman, Susan Albers; Tenkasi, Ramkrishnan; Lawler, Edward E., II |
|
May 1, 1995 |
8477 |
| Managing human resources for TQM: possibilities and pitfalls. |
Snape, Ed; Wilkinson, Adrian; Marchington, Mick; Redman, Tom |
|
May 1, 1995 |
4778 |
| Does total quality management make a difference to employee attitudes? |
Wood, Stephen; Peccei, Riccardo |
|
May 1, 1995 |
4290 |
| The impact of a TQM intervention on teamwork: a longitudinal assessment. |
Coyle-Shapiro, Jackie |
|
May 1, 1995 |
4445 |
| Integrating TQM and HRM. |
Simmons, David E.; Shadur, Mark A.; Preston, Arthur P. |
|
May 1, 1995 |
5337 |
| Negotiating quality: the case of TQM in Royal Mail. |
Jenkins, Sarah; Noon, Mike; Lucio, Miguel Martinez |
|
May 1, 1995 |
5857 |
| Quality management and HRM in the service industry: some case study evidence. |
Rees, Chris |
|
May 1, 1995 |
5509 |
| Employee involvement in performance improvement: a consideration of tacit knowledge, commitment and trust. |
O'Brien, Rita Cruise |
|
May 1, 1995 |
4985 |
| Total quality management: making camps successful. |
Totter, Kathleen M. |
|
May 1, 1995 |
1680 |
| Nominal group technique - an aid in implementing TQM. |
Roth, Philip L.; Schleifer, Lydia L.F.; Switzer, Fred S. |
|
May 1, 1995 |
1372 |
| A quality policy for America. |
Levine, David I.; Helper, Susan |
|
Apr 1, 1995 |
6217 |
| Implementing a quality maintenance system in a military organization. |
Goh, Mark; Tay, Guan-How |
|
Apr 1, 1995 |
4915 |
| Quality management and job satisfaction: an empirical study. |
Lam, Simon S.K. |
|
Apr 1, 1995 |
2975 |
| A framework for the design of manufacturing strategy processes: a contingency approach. |
Mills, John; Platts, Ken; Gregory, Mike |
|
Apr 1, 1995 |
12922 |
