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Torex Retail(R) Recognized as a Leading Software Vendor in the Retail Industry.

CUMBERLAND, R.I. -- Torex Retail's focus on enterprise-class application development and customer satisfaction is demonstrated through the results of the 2006 RIS Software LeaderBoard. Torex Retail announced today that it ranked eighth out of sixty vendors in the overall study, based upon input from 190 retailers. This was a very important accomplishment for Torex Retail as it was the first year as part of the study. Torex ranked as a top leader in the following key categories within the study: Customer satisfaction, Total Cost of Ownership, Technology Innovation, Product Reliability, Quality of Support and Quality of Service.

"Torex Retail's focus on application development to serve our customers' retail business needs is paying off. We are seeing real results, as is indicated in this study. You will see Torex Retail continue to invest in application development based upon requirements that we receive from our customers and the retail marketplace. We are focused on serving our customers and put customer satisfaction at the top of our priority list. We develop solutions that enable our clients to improve their customer focus, as we believe this is the true key to success," Michael Hess, CEO, Torex Retail Americas.

About the RIS Software LeaderBoard

This is the sixth year of the RIS Software LeaderBoard. It compares software vendors serving the retail industry in a head-to-head ranking based upon retailer evaluations. The 2006 survey included input from 190 retailers across 60 software vendors. Of these software vendors, only the top 45 made the final list. The majority of the LeaderBoard scoring methodology is based upon customer satisfaction. Of the 95 total points a vendor can achieve, 50 of these are based upon customer satisfaction.

About Torex Retail Americas

Torex Retail Americas, a division of Torex Retail PLC headquartered in Banbury, Oxfordshire, provides store & enterprise retail solutions for the Specialty, Grocery & Hospitality segments. Torex Retail PLC is a global company serving over 6500 customers in 67 countries. Torex Retail's offerings include solution software, a highly skilled professional services team and strategic partnerships with the world's leading hardware & middleware vendors. Torex Retail enables retailers to assemble a total IT solution for virtually any part of their retail organization, bringing together hardware, software and middleware to support enterprise systems, store systems and mobile and pervasive computing. And, with Torex's extensive professional services offerings, the company can handle all aspects of a retail solution deployment - from needs analysis and solution planning through testing, deployment and long-term operational support.
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Publication:Business Wire
Date:Dec 18, 2006
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