Tillamook County Uses New World Systems' Aegis/MSP CAD During Attempted Armed Robbery and Manhunt.
TROY, Mich.--(BUSINESS WIRE)--Sept. 4, 2001
When a bank teller at the U.S. Bank in Rockaway Beach, Oregon, placed an E911 call, it was just the beginning of what would become a six hour manhunt.
On August 6, two armed men dressed in black and wearing ski masks arrived at the U.S. Bank just minutes before the bank opened for business. They began beating on the doors, threatening bank employees inside the building and demanding that they open the doors. One of the bank tellers immediately called 911.
The Tillamook County Emergency Communications District dispatches for four police departments, the sheriff's office, nine fire departments and four EMS agencies using New World Systems' Windows(R)-based Aegis(R)/MSP CAD (Computer Aided Dispatch). When the E911 call was received, the CAD screen automatically displayed the name of the bank, address and phone number, so the caller could immediately begin explaining the emergency.
Officers were immediately dispatched to the robbery in progress at the U.S. Bank. When they arrived at the scene, the suspects fled in a red Camaro heading north on Highway 101.
Law enforcement officers from surrounding agencies, Rockaway Police Department, Manzanita Police Department, and the Tillamook County Sheriff's Office, were in pursuit of the red Camaro.
As the officers closed in on the suspects, Manzanita Department of Public Safety Chief Perry Sherbaugh, along with Deputy Mike Hanratty from the Tillamook County Sheriff's Office, attempted to make a high-risk traffic stop at 10:11 a.m., just four minutes after the E911 call was placed, when one of the suspects fired shots with an AR15. Within 15 seconds, the dispatchers heard `officer down' and they immediately dispatched Manzanita EMS to the scene.
Six to seven rounds of ammunition were fired at Deputy Hanratty and Chief Sherbaugh. During the shooting, Hanratty shot the suspect's tire forcing the men to abandon the vehicle and travel on foot. They were seen running into the woods, approximately two miles north of Wheeler, OR.
By this time, the FBI SWAT Team, Cannon Beach Police, Oregon State Police SWAT Team, the United States Coast Guard and numerous officers from surrounding communities joined the manhunt for the two suspects who attempted to rob a local bank and shot an officer. There were over 100 officers, crews and search dogs in pursuit of the suspects.
"There were so many units and law enforcement officials chasing the two suspects that we began entering the incident events in the narrative of New World's Aegis/MSP CAD software," said Tillamook County's Administrator Eric Swanson, who was also dispatching during the incident. "It was great. There was three of us dispatching, and as each of us entered information into the system, we could see each other's entries so we were instantly updated on all events, helping us do our job and increasing officer safety."
During the manhunt, the dispatch center was able to identify the suspects with information gathered from officers in the field.
"The CAD software allowed us to quickly look up information, such as the make and model of the vehicle, license plate number, telephone number, officer names and so on," said Swanson. "Rather than shuffling through written reports and manual logs, we could just scroll through the narrative, which was in chronological order -- the process was completely paperless and effective. We loved it."
The license plates on the Camaro belonged to a blue Ford Bronco in Tillamook County. The Camaro was registered to one of the suspects in Lakewood, WA and the Lakewood Police Department identified the suspects, who had prior arrests. The Washington State Department of Licensing faxed the suspects' driver's license pictures to the dispatch center, so the suspects could be easily identified.
After six hours pursuing the suspects, the dispatch center received a call from one of the suspects wanting to surrender. Swanson immediately relayed the news to officers, giving them an exact location. The suspects were quickly taken into custody.
"Incidents like this rarely happen in Tillamook County, and I was very impressed with the functionality of New World's CAD software," said Swanson. "It not only helped us do our jobs easily and effectively, but after the incident I was able to print a report for the Sheriff. I didn't have to re-enter any data to produce a `detail call for service report,' which contained all the required details -- date and time stamp of each event, all narrative, incident detail, initial call information, dispatchers involved and all law enforcement involved."
Thankfully, Deputy Hanratty's injury was not life threatening, and he has returned to active duty.
The Tillamook County Emergency Communications District dispatches for the following public safety agencies: Tillamook Police Department, Tillamook County Sheriff's Office, Tillamook Fire District, Tillamook Ambulance, Rockaway Beach Police Department, Rockaway Beach Fire Department, Manzanita Department of Public Safety for Police and Fire, Garibaldi Police Department, Garibaldi Fire Department, Garibaldi Ambulance Department, Bay City Fire, Nehalem Fire Department, Wheeler Fire Department, Netarts-Oceanside Fire District, Nestucca Rural Fire District and Pacific West Ambulance.
New World Systems is a public sector software company in Troy, Michigan that has provided software solutions for public safety and public administration organizations since 1981. The Company designs, develops, markets, supports and implements the fully integrated Aegis(R) Public Safety Suite for Law Enforcement, Fire and EMS and the Logos(R) Public Administration Suite for local governments. New World has more than 500 customers, comprised of more than 1200 public sector agencies across the United States and beyond.