The horror stories go on and on.
Byline: Party Lines NORTH POLITICS WITH JON WALKER
MPS are still worried about the effect Universal Credit is having.
An issue that comes up time and again is the number of mistakes made by people managing the system.
If you're in a shop and the cashier gets something wrong, you can be pretty certain they'll apologise and repay any money they owe.
When benefits officials make mistakes, they don't seem to see it as their problem, based on the horror stories many MPs have told.
Easington MP Grahame Morris highlighted one. He told the House of Commons: "A family in my constituency were told to claim universal credit and that shut down their child tax credit claim. That was the wrong advice as they had more than two children.
"They are now being told to claim jobseeker's allowance, but Her Majesty's Revenue and Customs will not reinstate, or backdate their child tax credits.
"Therefore, there are eight people in one household in my constituency living on less than PS1.60 a day. Given the UN's target that no one should be below $2 a day, how does that sit with the Government's anti-poverty strategy?"
| Grahame Morris.