Printer Friendly

The Judge: No wonder mum Dee threw a wobbly as wheel fell off pram.

MUM Dee Wilkinson was horrified when her month-old baby's pram toppled over... with her son still in it.

Dee, 22, manage to grab Leo after a wheel fell off the pushchair and struggle home.

But Mothercare refused to replace the pounds 170 buggy or offer a refund - and even tried to charge her for a repair. Dee, of Livingston, said: 'I am shocked.'

After the accident, Dee and her glazier partner Bobby Millie, 26, took the pram back to Mothercare, who offered a repair and loaned her a pram. Then they asked her to pay. Dee said: 'They said the frame was buckled by misuse - it was two months old.'

She sent a letter to the firm's head office and they agreed to write off the pounds 114 bill. They replaced all four wheels but not the frame.

Furious Dee contacted Trading Standards. But Mothercare refused to budge and suggested arbitration - at a cost of pounds 200.

When she called me in I got on to Mothercare but they insisted the pram was safe and offered pounds 70 in gift vouchers. They said: 'Three technologists have failed to find a manufacturing fault with the pram.'
COPYRIGHT 2005 Scottish Daily Record & Sunday
No portion of this article can be reproduced without the express written permission from the copyright holder.
Copyright 2005 Gale, Cengage Learning. All rights reserved.

Article Details
Printer friendly Cite/link Email Feedback
Title Annotation:Features
Publication:Sunday Mail (Glasgow, Scotland)
Date:Feb 13, 2005
Previous Article:The Judge: STEW'S L0ST THE PLACE; Plus the avenue, crescent and street thanks to his dud pounds 400 sat nav system.
Next Article:Full alert at airport over plane fault.

Related Articles
DOZY PARA HAS NAPPY LANDING; Skydiver crashes into mum and baby.
KILLED IN HER PRAM BY TONS OF RUBBLE; Mum's grief as birthday shops trip ends in tragedy for baby.
Classic wheels for our Jack.
Letter: Yourview - I am a paying.
WALES: Sex attack on mum in front of her young son; Cyclist who passed seconds after assault may hold clue to identity of 'stocky youth'.
Good pavement etiquette.
Letter: Your Shout - Clem sale very disappointing.

Terms of use | Privacy policy | Copyright © 2018 Farlex, Inc. | Feedback | For webmasters