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The Judge: No wonder mum Dee threw a wobbly as wheel fell off pram.

MUM Dee Wilkinson was horrified when her month-old baby's pram toppled over... with her son still in it.

Dee, 22, manage to grab Leo after a wheel fell off the pushchair and struggle home.

But Mothercare refused to replace the pounds 170 buggy or offer a refund - and even tried to charge her for a repair. Dee, of Livingston, said: 'I am shocked.'

After the accident, Dee and her glazier partner Bobby Millie, 26, took the pram back to Mothercare, who offered a repair and loaned her a pram. Then they asked her to pay. Dee said: 'They said the frame was buckled by misuse - it was two months old.'

She sent a letter to the firm's head office and they agreed to write off the pounds 114 bill. They replaced all four wheels but not the frame.

Furious Dee contacted Trading Standards. But Mothercare refused to budge and suggested arbitration - at a cost of pounds 200.

When she called me in I got on to Mothercare but they insisted the pram was safe and offered pounds 70 in gift vouchers. They said: 'Three technologists have failed to find a manufacturing fault with the pram.'
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Title Annotation:Features
Publication:Sunday Mail (Glasgow, Scotland)
Date:Feb 13, 2005
Words:195
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