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TTi AND IBM IN PACT TO OFFER IBM SERVICE ON 8mm HELICAL SCAN TAPE PRODUCTS

 ANAHEIM, Calif., and ROCHESTER, Minn., April 6 /PRNewswire/ -- Transitional Technology, Inc. (TTi) and International Business Machines Corporation (IBM) (NYSE: IBM) today announced IBM will offer service on TTi's 8mm helical scan tape products as part of IBM's portfolio of field supported add-on tape products.
 This agreement authorizes TTi to sell IBM service with its 8mm helical scan tape products, which provide integrated back-up solutions for IBM's AS/400(A) mid-range business computers. IBM Customer Engineers (CEs) will provide nationwide on-site service support 24-hours-a-day, seven-days-a-week, for these tape products. In addition, IBM will have replacement parts available and will receive back-up technical support and continuous training updates from TTi.
 "Now our mutual customers can conveniently receive high-quality unattended back-up and on-site service for their TTi tape products in the IBM market," said Matthew T. Goldbach, TTi president. "We were the first company to manufacture and ship a helical scan back-up solution to the computer environment. Now we're pleased to actively sell IBM service with our systems."
 "This agreement allows IBM to provide a total solution to TTi customers' maintenance requirements," said Charles A. Harper, manager of services integration for IBM's Systems and Operational Services organization. "We're always interested in entering new markets and channels that allow us to meet customer needs in a mixed vendor environment. This agreement supports our expanding multivendor services strategy."
 IBM's Systems and Operational Services organization, part of the Consulting, Software and Services group, is committed to providing high availability to customers through comprehensive support in eight areas: maintenance services, technical support, reutilization services, distribution services, network services, software services, customized operational services, and multivendor services.
 Transitional Technology, Inc., headquartered in Anaheim, Calif., manufactures and markets a growing line of QIC, 4mm, 8mm and 1/2-inch unattended tape backup subsystems for leading computer and workstation manufacturers.
 (A) Indicates a trademark or a registered trademark of the IBM Corporation.
 -0- 4/6/93
 /CONTACT: Cindy Starks of IBM, 914-642-5362, or Kathy Drachman of TTi, 714-693-1133/
 (IBM)


CO: International Business Machines Corp.; Transitional Technology,
 Inc. ST: Minnesota, California IN: CPR SU:


PS -- NY046 -- 3441 04/06/93 12:40 EDT
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Copyright 1993 Gale, Cengage Learning. All rights reserved.

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Date:Apr 6, 1993
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