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TRAGIC DEATH 'MAY BE A JOKE' Company apologises as grieving Valleys woman is outraged.

Byline: Lisa Jones

A GRIEVING Valleys woman was left outraged after mobile phone giant Orange told her that her boyfriend's tragic death could be part of a practical joke to save money.

Byron Jeffries was killed in a motorcycle accident, but a call centre worker said that until Deborah Thomas formally proved he was dead, she could not cancel his phone contract.

The firm said her call could be a prank, but she said: 'I wish it was a practical joke. Then my son would still have a father.'

Now one of the firm's senior members of staff will be giving Ms Thomas - who is still too heartbroken to speak publicly - a full apology.
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Publication:South Wales Echo (Cardiff, Wales)
Date:Jul 17, 2003
Words:114
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