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TRADE NEWS: Agilent Technologies' New OSS Solutions Help Wireless Service Providers Optimize GPRS Services.

Business Editors/High-Tech Writers

TeleManagement World

NICE, France--(BUSINESS WIRE)--May 20, 2003

Wireless Data OSSs Leverage Data From Signaling Technologies to

Deliver an End-to-End View of Network and Service Usage

Agilent Technologies Inc. (NYSE:A) today introduced three innovative operations support system (OSS) solutions that collect and analyze GPRS and GSM signaling data to enable wireless service providers to better serve their subscribers by proactively managing their GPRS services.

The new solutions, part of Agilent's wireless data offering, solve critical operations and business challenges, such as identifying problems in real time; locating and assessing network and service outages; and understanding subscribers' acceptance of new GPRS services; as well as monitoring the availability and performance of those services. These OSSs enable service providers to leverage data from signaling technologies to deliver an end-to-end view of network and service usage.

The three solutions announced today at TeleManagement World include the Agilent OSS Data Mining Toolkit, the Agilent OSS GPRS Session Trace and the new Agilent acceSS7 high-density probe hardware.

Agilent OSS Data Mining Toolkit

The Agilent OSS Data Mining Toolkit is a scalable and flexible historical analysis and reporting tool that manipulates millions of call and transaction detail records per day to provide a comprehensive and intelligent view of network and service usage. It allows marketing, network operations and other groups responsible for the success of GPRS services to capture signaling data into a single database and run distilled reports for offline analysis. With the cost of ownership split across multiple departments, each group is armed with real usage intelligence to ensure the delivery of high-quality GPRS services while performing under operating expenditure constraints. The flexibility of the Data Mining Toolkit enables users to rapidly define and adapt customized reports, a key requirement for new services -- where the subscriber needs may not be predictable. Data Mining Toolkit is a scalable solution that provides analysis of existing GPRS services and information to help define, trial and launch new GPRS services.

Agilent OSS GPRS Session Trace

The Agilent OSS GPRS Session Trace is a simplified, real-time and historical tracking tool that provides an intuitive view of a subscriber's GPRS session for proactive and reactive faultfinding. It enables the network operations group to troubleshoot GPRS sessions in real-time or react to past events when reported by subscribers. When used with the Agilent OSS acceSS7 Call Trace and Protocol Analysis applications, network operations have information from all GPRS and GSM signaling interfaces, which provides a complete view of the subscriber activity for quick fault location and resolution.

New Agilent acceSS7 Hardware

The new acceSS7 high-density probe hardware is a small footprint, high-performance, multi-technology signaling data acquisition platform for GPRS network and service assurance applications. It complements the current acceSS7 probe hardware, which set the benchmark for signaling data capture. The hardware simplifies the collection of user and signaling data from GSM, GPRS, IP and high-speed technologies to monitor a user's GPRS session. Typically this would require the deployment of a large, complex system with multiple probes on each type of link monitored, feeding

separate hardware racks. With the new Agilent solution, wireless service providers can collect, store and process data from all links in the same hardware platform. This reduces the footprint and cost of implementation and provides support for future interfaces.

Additional information about Agilent at TeleManagement World is available in an online media kit at http://www.agilent.com/comms/TMW-GPRS.

Agilent in Communications

Agilent Technologies is a leading provider of components, test, measurement, monitoring and management solutions for the communications industry. Agilent enables designers, manufacturers and service providers to accelerate the delivery of next-generation devices, networks and services. Agilent's broad set of solutions and services includes optical, wireless, Internet and broadband technologies that span the entire communications life cycle.

About Agilent Technologies

Agilent Technologies Inc. (NYSE:A) is a global technology leader in communications, electronics, life sciences and chemical analysis. The company's 32,000 employees serve customers in more than 110 countries. Agilent had net revenue of $6 billion in fiscal year 2002. Information about Agilent is available on the Web at www.agilent.com.

NOTE TO EDITORS: Further technology, corporate citizenship and executive news is available on the Agilent news site at www.agilent.com/go/news.
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Publication:Business Wire
Geographic Code:1USA
Date:May 20, 2003
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