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 MEMPHIS, Tenn., Aug. 10 /PRNewswire/ -- People in Tennessee will soon be able to pay bills, buy groceries, shop, order dinner, check their bank account balances, transfer money between accounts and apply for loans all by telephone in a test announced today by First Tennessee Bank, BellSouth Telecommunications.
 The test will offer innovative telephony, home banking and shopping services through a new screen-based telephone. The visual display on the telephone will make it easy for the customer to use these new services since selections are made by scrolling through a menu.
 The home banking service will allow people to pay any bill -- including utilities, retail store accounts, mortgages, credit cards -- even a lawn service or cleaning service at any time, without checks or stamps. Payments can be scheduled to be paid automatically on a certain day of the month or at the customer's initiation.
 The shopping feature will allow the customer to buy groceries from a local store or merchandise from nationally known catalogs such as Crate & Barrel, PC Flowers, Godiva, Barnes & Nobel, Brookstone and others. Payment can be made by debit card or credit card using a swipe feature on the telephone which eliminates the security risk of giving out credit numbers over the phone.
 Customers will have access to telephony services such as Calling Number Delivery, Calling Name Delivery and visual voice mail offered by BellSouth Telecommunications. The visual display lets customers see who is calling before the call is answered. Visual voice mail will let customers scroll through voice mail messages.
 The new home banking service will be tested in the Nashville area in early 1994 and will be available across the state in late 1994. Bill payment and shopping orders through the system will be processed by U.S. Order, the nation's leading supplier of screen-based transaction services in the home, based in Herndon, Va.
 "This is technology we've been hearing about for years, and it's finally becoming a reality," said Susan Terry, vice president and manager of marketing information for First Tennessee Bank. "It will be particularly convenient for busy people who have trouble finding time to visit the grocery store, buy stamps or to write checks to pay bills. We're always on the lookout for products that will make financial services more convenient for our customers, and home banking will definitely make paying bills and shopping -- some of the necessities of life today -- easier."
 According to BellSouth Marketing President Jere Drummond, "The relationship between BellSouth and First Tennessee Bank will enable us to offer some new services to our customers that save time from everyday chores."
 The screen-based telephones used in this test will be manufactured by several vendors but are all ADSI-compatible. ADSI, or Analog Display Services Interface, is a new technological standard pioneered by BellSouth and developed by Bellcore. It is expected to stimulate the development of screen-based information services from telephone companies and other information providers.
 Tennessee was selected as the test site for these unique applications because of the state's advanced network deployed in the FYI Tennessee program. FYI Tennessee is an innovative program developed by the Tennessee Public Service Commission in cooperation with the state's local telephone companies to bring information age telecommunications technology to all Tennesseans.
 BellSouth Telecommunications, Inc., with headquarters in Atlanta, provides unified direction and support for the local telecommunications operations as Southern Bell in North Carolina, South Carolina, Georgia and Florida, and as South Central Bell in Kentucky, Tennessee, Alabama, Mississippi and Louisiana. These companies serve over 18 million local telephone lines and provide local and exchange and intraLATA long distance service over one of the most modern telecommunications networks in the world.
 First Tennessee National Corp. (NASDAQ-NMS: FTEN), parent company of First Tennessee Bank, is one of the nation's 65 largest bank holding companies, with 215 locations. At June 30, FTNC reported total assets of $9.0 billion and shareholder's equity of $635.3 million. The corporation's common shares are traded in the NASDAQ National Market System under the symbol FTEN.
 -0- 8/10/93
 /CONTACT: Susan Terry of First Tennessee Bank, 901-523-4131, or Karen M. Roughton, 404-529-6514, or David A. Storey, 205-977-0696, both of BellSouth Telecommunications/

CO: First Tennessee Bank; BellSouth Telecommunications, Inc. ST: Tennessee IN: FIN TLS SU: PDT

BN-TG -- AT012 -- 1216 08/10/93 13:01 EDT
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Publication:PR Newswire
Date:Aug 10, 1993

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