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TIE/COMMUNICATIONS OFFERS ENHANCED MESSAGE ON HOLD SERVICE

 TIE/COMMUNICATIONS OFFERS ENHANCED MESSAGE ON HOLD SERVICE
 SEYMOUR, Conn., July 1 /PRNewswire/ -- TIE/communications, Inc., (AMEX: TIE) a major marketer of business communications products and services, said today it has launched On Hold Marketing Services -- an industry-leading package of message-on-hold hardware and software offered on a 30-day free-trial basis.
 "Qualified customers can purchase our digital message repeaters and a customized greeting program at a very attractive price, then use them for 30 days at absolutely no risk," said Marvin Yudell, project director for On Hold Marketing Services. "If for any reason our products don't meet the customer's needs, we will cancel the invoice and give the customer the greeting tape to keep as our gift."
 TIE's message-on-hold program improves upon industry standards in several respects. Yudell said the company will use only digital message repeaters with memories of 3 to 16 minutes. Digital repeaters provide consistent message quality with no degradation of audio quality over time. Most message-on-hold programs use older, analog tape technology.
 TIE is the only major marketer of telecommunications equipment offering the 30-day free trial with digital equipment packaged with a customized greeting that broadcasts the company name and includes fully licensed music interspersed with "thank you for holding" messages.
 Finally, TIE offers a full range of customized production services, including copy consultation, script approval, choice of licensed music and professional voice talent.
 "No one in our industry offers customers more," said Yudell. "We believe our equipment and services will give our customers an important marketing edge. Statistically, 70 percent of all calls that go to businesses are put on hold. These systems allow our customers to take advantage of a captive audience to get their attention, to advertise special promotions and seasonal events, and to slow the rate of caller hang-up. And of course, On Hold Marketing Services uses only licensed music selections, avoiding the potential for copyright violations and fines."
 On Hold Marketing Services joins a series of new products and services from TIE, a company that provides an array of equipment and related services geared to meet the needs of small- and medium-sized businesses. Recent product announcements include enhanced voice mail - the TIE System 4002 and 5002 Plus product lines -- establishment of TIE as a Mitel Elite dealer and plans for a fully ISDN-compatible line of telephone products in 1992. TIE, with 68 offices in the United States and Canada, also offers long distance, LAN/WAN, PC system, automatic number identification and other business communications products and services.
 Randolph K. Piechocki, president of TIE Systems, Inc. -- the company's sales and service division -- said On Hold Marketing Services can be arranged through any TIE office or by calling 800-229-8233.
 "I know of no better complement to a company's marketing effort than these systems," said Piechocki. "They are inexpensive yet focused and effective. The cost per impression is lower than almost any other advertising media. And the audience is comprised exclusively of likely customers -- people who have already made the effort to reach your company. Our 30-day free trial means there is no guesswork. With absolutely no financial risk,any company can find out exactly how effective and beneficial these systems really are."
 TIE is a member of the Marmon Group of companies, an international association of more than 60 autonomous manufacturing and service companies with annual sales of nearly $4 billion.
 -0- 7/1/92 R
 /CONTACT: Marvin Yudell, 800-229-8233, ext. 313, or Steve Weiner, 708-771-9101, both of TIE/communications/
 (TIE) CO: TIE/communications, Inc. ST: Connecticut IN: TLS SU: PDT


KD-TQ -- NY094 -- 6218 07/02/92 13:53 EDT
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Date:Jul 2, 1992
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