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TIDE OF ANGER OVER PS1BN LEAKS.

Byline: STEPHEN HAYWARD CONSUMER CORRESPONDENT

WATER giants have been blasted by customers for still not doing enough to reduce massive leaks from their pipes.

More than three billion litres of water are lost every day - almost a quarter of the country's supply - at a cost of PS1.2billion a year.

More than two-thirds of customers think water firms should make more effort to sort out the scandal, a survey found.

Most believe bills would come down if did more to reduce the leaks. Karen Gibbs of the Consumer Council for Water, which carried out the survey, said: "Leakage matters to water customers. Many people feel it's unfair to be asked to try to save water when water companies continue to lose millions of gallons each day through leaky pipes."

Britain's water industry has made PS10billion profits in the last three years and increased bills by 200 per cent since since privatisation in 1989.

Suppliers say they have invested more than PS90bn in improving water quality and trying to keep bills down. Regulator Ofwat says leakage has been cut by a third since the mid-1990s.
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Publication:Sunday Mirror (London, England)
Date:Sep 15, 2013
Words:184
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