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THE TECHNOLOGY IS IN, AND THE LIVING IS EASY

 THE TECHNOLOGY IS IN, AND THE LIVING IS EASY
 CLEVELAND, Sept. 23 /PRNewswire/ -- Just as the Model T is outdated


for the hectic demands of today's lifestyles, simple dial tone is not enough for families that use their telephones to cope with changing lifestyles.
 Today's technology -- switches that route calls, fiber optic cable and software that run the switches -- are making a variety of advance services available to residential customers. These services make today's telephone more flexible and efficient and offer customers more control.
 Among the services many telecommunication companies are either offering or considering are: caller ID (which displays the number from which an incoming call is being made), automatic callback (which redials the last incoming telephone call whether or not it was answered), automatic redial (which redials the last outgoing call) and call screening (which can block calls from a designated number).
 But more advanced calling services for residential customers are just around the corner. Here is a sampling of the types of services they could someday have in their homes.
 -- The name of the person who is making the telephone call is
 delivered to the called party. This would allow the person
 receiving the call to screen calls or to personally greet
 the caller.
 -- People with call waiting would be able to see the name and
 number of a caller who is waiting while they are on another
 telephone call.
 -- Automatic speech recognition can allow a customer to pick up
 their telephone, speak the name or number of the person they
 wish to call and have the call placed.
 -- A person who encounters a busy signal can interrupt the
 conversation of the person being called.
 -- A subscriber can be alerted that an incoming call is being
 forwarded from another location. This is useful for people
 who may forward their business line to their home telephone
 in the evenings so they don't miss important business calls.
 -- Customers with non-published telephone numbers could learn
 who has called directory assistance to request their number.
 -- Customers could still receive calls even after they are put
 on hold.
 -- Non-English speaking customers who dial directory assistance
 could automatically be directed to information operators who
 speak the alternate language.
 -- Subscribers could selectively block access for outgoing calls
 to certain numbers based on area codes, three-digit prefixes
 or 800, 900 and 976 services.
 -- Voice response technology can be used to provide directory
 assistance information.
 In addition, "video dial tone" can make available interactive video services that can be used by residential customers. For example, videophones that transport both voice and picture between two locations so a customer can see who they are talking to. Other uses include movies on demand, access to library databases, and educational centers.
 -0- 9/23/92
 /CONTACT: Keith Jameson of Ohio Bell Telephone Company Media Relations, 216-822-4548, or fax, 216-822-5522/ CO: Ohio Bell Telephone Company ST: Ohio IN: TLS SU:


BM -- CLFNS1 -- 2444 09/23/92 07:30 EDT
COPYRIGHT 1992 PR Newswire Association LLC
No portion of this article can be reproduced without the express written permission from the copyright holder.
Copyright 1992 Gale, Cengage Learning. All rights reserved.

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Publication:PR Newswire
Date:Sep 23, 1992
Words:489
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