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THE LISTENING POST -- A NEW ERA BEGINS

 PHILADELPHIA, Oct. 14 /PRNewswire/ -- The Listening Post, a format created to allow residents and the management and officials of the Philadelphia Housing Authority (PHA) to interact on a one-to-one basis, held its first session Oct. 12 at the Wilson Park Apartments, 2500 Jackson St., here.
 The Listening Post represents one of several initiatives set by PHA Executive Director John F. White Jr. and by PHA's board of commissioners aimed at upgrading Authority operations, improving the living conditions for its 80,000 residents, and serve as a means for ongoing communications between PHA staff and the residents they serve.
 Scheduled twice a month, the Listening Post will visit the Authority's Conventional Sites and various Scattered Sites Areas during the next 24-month period. Top management staff, including White, together with commission Chairman Edward G. Rendell, vice-chair John F. Street, and commissioners Peggy Jones, Sandra McArthur and John Kromer will meet with residents to hear their concerns and respond to questions.
 At yesterday's Listening Post, Street and Kromer joined White and other PHA management to hear first-hand from more than 75 residents.
 At the conclusion of the 2-1/2 hour session, PHA management, officials and residents universally proclaimed the new process a success.
 "The Listening Post is a very good idea," said Mary V. Cropper, a senior resident of Wilson Park. "The people who live outside of PHA developments need to hear the voice of people who live in the developments. After what happened here today, I'm sure they heard."
 Shirley Johnson, president of the Wilson Park Resident Council, agreed and felt confident about the future of PHA.
 "The residents never had someone from PHA really listen to their concerns before," Johnson said. "If all of the commitments made today are filled, the Listening Post, in my opinion, will benefit us all in the future."
 Citing the importance of sessions like the Listening Post, White was quite clear about its intent.
 "Nothing will be more important over the next 24 months than for the policy-makers and the management of PHA to know first-hand about what works and what does not work in the interest of the residents," White said. "Our ability to make the correct decision will be enhanced when we pause and simply listen."
 /delval/
 -0- 10/14/93
 /CONTACT: Wayne Browne of the PHA, 215-684-4115/


CO: Philadelphia Housing Authority ST: Pennsylvania IN: SU:

JM-MK -- PH010 -- 2190 10/14/93 11:38 EDT
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Publication:PR Newswire
Date:Oct 14, 1993
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