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TELTECH NAMED TO PROVIDE TECHNOLOGY ACCESS SERVICES FOR TWO STATE PROGRAMS

 TELTECH NAMED TO PROVIDE TECHNOLOGY ACCESS SERVICES
 FOR TWO STATE PROGRAMS
 MINNEAPOLIS, Dec. 5 /PRNewswire/ -- Teltech Resource Network today announced that the company has been named to provide the service delivery for technology access programs in Maryland and Wisconsin. The programs are designed to promote the survival and growth of entrepreneurial businesses by giving them access to needed technical and business assistance.
 The initiative is sponsored by the U.S. Department of Commerce and the Small Business Administration (SBA). Matching grants from the agencies will help fund the projects aimed at improving productivity and competitiveness by linking small companies with on-line technical and business information services and offering telephone access to an established network of technical experts.
 The federal pilot program is based on an award-winning model called Minnesota Project Outreach, for which Teltech provides the service delivery. The prototype Minnesota program helped nearly 1,000 entrepreneurial businesses in its first year, ending June 30, 1991. It established 70 public access sites around the state where small business operators can simply walk in to tap the various available resources. In addition, 400 companies were selected to receive direct access.
 The U.S. House of Representatives Committee on Small Business commissioned research on Teltech's client base and found that the service offers businesses a 16:1 return on investment. Earlier this year, Congress authorized the SBA to create the federal technology access pilot program.
 In October, this Minnesota Project Outreach program won an national award from the National Association of Management and Technical Assistance Centers for its innovative approach to economic development.
 "What we've created is a knowledge commons," said Dick Anderson, Teltech president. "American businesses and industries are not going to be competitive on a global scale until we learn how to share technical, scientific and marketing resources. We have to get over the not- invented-here syndrome."
 Teltech offers two key services: an expert network where clients speak directly via telephone with leading specialists in more than 3,300 technical areas; and a literature searching service whereby a Teltech searcher accesses the world's major databases while the client is in simultaneous telephone and computer screen contact.
 Among Teltech's clients are technical professionals at more than half of the Fortune 500 companies. Teltech Resource Network is headquartered in Minneapolis.
 -0- 12/05/91
 /CONTACT: Ron Helgeson of Teltech, 612-829-9000, or Jane Ferguson Otis or Jennifer Baker of Rowland Sullivan, 612-222-8716, for Teltech/ CO: Teltech Resource Network ST: Minnesota IN: SU:


KH -- MN002 -- 9572 12/05/91 10:17 EST
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Publication:PR Newswire
Date:Dec 5, 1991
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