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TELTECH NAMED TO PROVIDE TECHNOLOGY ACCESS SERVICES FOR OREGON PROGRAM

TELTECH NAMED TO PROVIDE TECHNOLOGY ACCESS SERVICES FOR OREGON PROGRAM
 MINNEAPOLIS, Jan. 2 /PRNewswire/ -- Teltech Resource Network today announced that the company has been named to provide the service delivery for an Oregon technology access program. The effort is designed to promote the survival and growth of the state's entrepreneurial businesses by giving them access to needed technical and business assistance.
 The Oregon program is part of a six state initiative sponsored by the U.S. Department of Commerce and the Small Business Administration (SBA). Matching grants from the agencies will help fund the projects aimed at improving productivity and competitiveness by linking small companies with online technical and business information services and offering telephone access to an established network of technical experts.
 The federal program is based on an award-winning model called Minnesota Project Outreach, for which Teltech provides the service delivery. The prototype Minnesota program helped more than 1,000 entrepreneurial businesses in 1991. It consists of 70 public access sites around the state where small business operators can simply walk in to tap the various available resources. In addition, 400 companies have direct access.
 The U.S. House of Representatives Committee on Small Businesses commissioned research on Teltech's client base and found that the service offers businesses a 16:1 return on investment. In 1991, Congress authorized the SBA to create the federal technology access program.
 In October, the Minnesota Project Outreach program won a national award from the National Association of Management and Technical Assistance Centers for its innovative approach to economic development.
 "What we've created is a knowledge commons," said Dick Anderson, Teltech president. "American businesses and industries are not going to be competitive on a global scale until we learn how to share technical, scientific and marketing resources. We have to get over the not- invented-here syndrome."
 Teltech offers two key services: an expert network where clients speak directly via telephone with leading specialists in more than 3,400 technical areas; and a literature searching service whereby a Teltech searcher accesses the world's major databases while the client is in simultaneous telephone and computer screen contact.
 Teltech, the leading provider of technical knowledge to business and industry, is headquartered in Minneapolis. Among its clients are scientists and engineers at more than half the Fortune 500 corporations. Teltech was recently named to the Inc. 500 list of the country's fastest growing private companies.
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 /CONTACT: Ron Helgeson of Teltech, 612-829-9000, or Jane Ferguson Otis of Rowland Sullivan, 612-222-8716, for Teltech/ CO: Teltech Resource Network ST: Minnesota, Oregon IN: SU:


KH -- MN008 -- 6253 01/02/92 16:03 EST
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Publication:PR Newswire
Date:Jan 2, 1992
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