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TEI expands office hours, installs new phone system.

TEI has recently changed its office hours and installed a new telephone/ voice mail system to better serve its members.

Beginning June 15, TEI will be open from 8:30 a.m. to 5:30 p.m. The expansion of the Institute's work day will enable TEI to better serve its members and will also afford the Institute's employees more flexibility.

TEI has also installed a new telephone/voice mail system. The Institute's previous system was several years old, and new technology will permit the Institute to better manage it telecommunications needs. According to TEI Executive Director Timothy McCormally, the installation of the new system has not been without its challenges. "Our staff is working diligently to learn and learn how to use the new system's features and functionalities. We regret any convenience our members may have encountered during the transition period, as we have tried to decipher the instruction manuals and understand the difference between 'parking' a call and putting it on 'hold,' between transferring a call and inadvertently consigning it to limbo. We appreciate everyone's patience."

One aspect of the new system is that the staff's extension numbers have changed. A new staff directory is reprinted on page 297. Even individuals without ready access to the staff directory will be able to access members of the staff by dialing the first three letters of their last name.
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Title Annotation:Recent Activities
Publication:Tax Executive
Date:May 1, 2005
Words:229
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