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Building an E-Latin America

Hundreds of years ago, the Incas, Mayans and Aztecs used the most advanced tools of their day to build their mighty empires. Today, businesses throughout Latin America are using 21st Century technology to extend their domains. From laptops and PCs to sophisticated Internet commerce and web hosting solutions, technology companies are fast building the new "E-Latin America."

Sales of laptops, desktop computers and servers in the region were the highest ever in 2000, according to IDC. The international consulting firm reported more than 7.7 million units shipped in Latin America with a total value of $9.29 billion.

Lower prices and aggressive financing options for consumers were among the reasons for the rise in sales, said IDC. "The year ended on a very positive note, and few vendors should have complaints with their performance in Latin America," said Jay Gumbiner, PC market analyst for IDC Latin America.

Turning to the fast-growing e-commerce market, the U.S. research firm eMarketer forecasts a 600% increase in Latin American sales by 2004 - primarily in business-to-business (B2B) transactions. "With its sizeable population heavily concentrated in large cities, Latin America's potential for e-commerce remains vast," says Craig Sender, eMarketer spokesman. "All countries will see impressive growth in e-commerce revenues over the next few years."

Sender adds that online B2B sales will account for an increasing share of total e-commerce revenues, rising from 79.8% in 2000 to 87.8% in 2004. "Businesses of all sizes, as well as national and local governments, will increasingly do their procurement online," he adds. "The region's industrial sector will benefit considerably from the cost savings associated with B2B online purchasing."


ZFacil, the world's first multi-lingual, multi-country, multi-currency online account manager makes life easier for today's busy individual. Accessible from a PC or web-enabled phone, ZFacil provides users with unprecedented access to bank, brokerage and credit card accounts, airline reward programs and e-mail accounts in English, Spanish and Portuguese.

"From global bank savings and credit card accounts to travel reward account balances, ZFacil makes it easy for consumers to access information from anywhere in the world," says Eric Daniels, chief executive officer of "With ZFacil, users can get a comprehensive picture of their financial balance sheets and personalize their Internet experience, all through one secure site with just one user name and password." ZFacil is also WAP (Wireless Application Protocol) enabled, so users can download ZFacil information right to their cell phones.

ZFacil is a leading edge product of As an ASP (Application Service Provider), offers its technology platform and innovative products, such as ZFacil to companies seeking to augment their functionality and save valuable time and money by developing similar products. Founded in 1997, Inc. is headquartered in Fairfax, Virginia, with offices in Argentina, Brazil, Mexico and Venezuela. For more information, contact or visit


ITXC Corp's recent expansion into Latin America signals new opportunities for e-commerce companies and e-marketers. The company's worldwide Internet voice services enable consumers and businesses to reduce their long distance costs without sacrificing voice quality.

Companies are adding ITXC's patented Push to Talks [SM] buttons to their online marketing efforts, including e-mail and advertising campaigns, web sites and directories. With a simple push of a button, Internet users establish an immediate voice connection with company sales agents -- via phone or computer.

Companies like Club Med and the Venetian Resort-Hotel-Casino use Push to Talk to connect online customers with their existing call centers.

"Push to Talk helps dot-coms and click-and-mortar companies overcome some of the challenges they face in today's e-commerce marketplace," said Jeff Gaus, ITXC marketing vice president, E-commerce. "ITXC customers are reporting improved customer satisfaction and brand loyalty, higher e-mail marketing response rates and increased sales as a result of the personal, one-to-one conversations made possible by Push to Talk."

ITXC Push to Talk can be customized to support a company's unique online business objectives in less than a day, and is available on pay-per-call basis. For more information, visit, e-mail, or call 1.503.207.6300.


With outstanding performance backed by fingerprint security, Acer's new TravelMate 739TLV is designed for mobile professionals. The latest member of its lightweight computing family, the TravelMate 739TLV delivers high-power performance, superior multimedia capabilities and comprehensive communications coverage, including an optional wireless networking card. In addition, an integrated fingerprint security feature combines an unprecedented level of data protection with the convenience of one-touch system access.

The TravelMate 739TLV is designed with the requirements of the most astute business customers. With everything professionals need to stay ahead, both in the office and on the move, the TravelMate 739TLV is an excellent tool for enhancing productivity.

With ultra-portable mobile PCs, stylish desktop models and powerful business mini-towers, Acer is a leading provider of Internet-enabling computer solutions to Latin America. Acer also provides Internet component technologies, devices and services, including end-to-end solutions, mobile phones, plasma displays, TFT screens, projectors, wireless communications, and e-corp solutions.

Established in 1976, Acer is the world's third-largest PC manufacturer, offering a broad range of PC products from industry-leading high-end PC servers and multimedia desktop computers, to notebooks, computer peripherals and components. For more information, please visit


ViewSonic's E70f ultra-flat monitor was recently selected a "Best Buy" in the U.S. market by PC World Magazine. The E70f ranked No.1 as the result of a study of the price, availability, image and graphic quality of various 17-inch monitors.

PC World's review said about the 17-inch (16.1-inch viewable) flat CRT: "Deep, saturated color in graphics keeps this model at the top. Sophisticated on-screen control menu is easy to navigate with standard buttons on the front bezel."

The ViewSonic E7Of, available in Latin America, is considered an ideal option for use in graphic design and CAD/CAM applications. It features ViewSonic's award-winning Perfect Fiat[R] technology and a Diamondtron NF tube with an ultra-fine 0.21 horizontal dot pitch (0.25 mm diagonal) and a maximum resolution of 1280 x 1024, as well as Plug & Play technology for easy connection.

ViewSonic Corporation, a leader in Visual Technology [TM] products, offers comprehensive display solutions for today's business, Internet, education and entertainment markets. The company's products have won more than 1,000 awards globally from independent publications and organizations.

Headquartered in Walnut, California, ViewSonic was founded in 1987 and is a privately held corporation with over US$1.3 billion in worldwide annual sales. For further information, please visit


Protecting online information assets is as fundamental to a business as locking the doors, as essential as auditing the books. That's why Internet Security Systems (ISS) delivers the world's most comprehensive, cost-effective and scalable security management solutions for organizations of any size and market. From its industry-leading research and development to an ongoing dedication to customer needs, ISS products and services defend clients' key online resources from potential threats, attacks and misuse.

Based in Atlanta, ISS is the unrivalled world security management leader for more than 8,000 organizations, with 71% of the network intrusion detection and vulnerability assessment software market, according to an IDC study.

ISS developed the first Internet-based security assessment application in 1994. Today, its award-winning SAFEsuite [TM] security management platform has grown to encompass enterprise security management and decision support; security assessment and policy enforcement; and intrusion detection and response.

ISS' industry-leading managed security services deliver around-the-clock remote information protection for organizations looking to outsource their security and rely on ISS experts to protect the integrity, availability and confidentiality of their data and systems. For more information, visit
2001 $9.93 billion
2002 20.7 billion
2003 39.12 billion
2004 66.50 billion
SOURCE: eMarketer, 2001
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Copyright 2001, Gale Group. All rights reserved. Gale Group is a Thomson Corporation Company.

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Publication:Latin Trade
Date:May 1, 2001
Next Article:Amenities Make Life Smoother for International Travelers.

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