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T-Systems Verticalizes Toward Four Industries, Focuses on Key Accounts; Konrad F. Reiss Takes on Restructuring.

T-Systems International CEO Konrad F. Reiss is sharpening T-Systems' focus: the division of Deutsche Telekom is orienting its sales and service units vertically toward four industries and concentrating its key account management on the group's largest clients. The new structure signals redoubled efforts by the information and communications technology solution provider to expand industry know-how and service quality. In the future, teams of experts will ensure optimal effectiveness in acquiring important large-scale projects. An operationally oriented board of directors is taking the corporate helm.

T-Systems' sales organization is aligning itself vertically with the industry lines Manufacturing, Services & Finance, Telecommunications, Public & Healthcare. Each of these lines will concentrate on expanding its industry expertise and selling the complete range of T-Systems' services to the key accounts in its segment. Key account managers will in the future concentrate on results-oriented servicing of the most revenue-intensive customers. Winning major strategic projects domestically and abroad will, in the future, lie in the hands of specialized project teams.

Five service lines, also industry oriented, will service the other major clients: International Carrier Sales & Solutions for the telecommunications business with international carriers; Network Services for network solutions; Computing Services for setup and operation of large data centers; Desktop Services for the setup and operation of workstation systems and Systems Integration for the integration of IT and telecommunications solutions in existing client systems. Additionally, consulting services will be offered within each service line. Each of these five units will create and sell client-specific solutions and optimize its infrastructure to this end.

"Our go-to-market approach focuses and verticalizes according to the specific requirements and markets of our clients," declares Konrad F. Reiss, member of the Deutsche Telekom management board and chairman of the executive board of T-Systems. "Additionally, all operational areas will have direct responsibility for results."

The new T-Systems executive board is characterized also by greater focus on the marketplace and the client: it includes all heads of the industry lines, service lines and cross-sectional functions.

"Our solutions influence the business of our customers. We optimize processes, lower costs and improve their earnings sustainably," Reiss emphasizes. "With our focused, vertically oriented client management we will contribute directly to the added value of our clients and our own effectiveness and efficiency."

"For the North American market this means increased opportunity to strengthen our relationships with multi-national corporations with significant operations in the U.S. and Canada," said Andrew Borgstrom, C.E.O. of T-Systems' North American subsidiary. "We have always been customer-centric in our approach and we are committed to demonstrating our broad and deep expertise in IT and telecommunications solutions to all of our customers."

About T-Systems Inc.

T-Systems Inc., the North American subsidiary of T-Systems International, provides single-source IT and telecommunications convergence solutions for Global 2000 corporations. T-Systems Inc. offers a portfolio of integrated solutions including network and carrier services, managed services, hosting, desktop and asset management services, systems integration as well as business process and continuity consulting, enabling companies to increase profits, improve performance and increase productivity. For more information about T-Systems Inc. please visit .

About T-Systems International

T-Systems is one of Europe's foremost ICT service providers. As part of the Deutsche Telekom group, the company services the segment with the largest business clients. In more than 20 countries, T-Systems employs a workforce of about 43,500. In the first three quarters of 2002 the Telekom subsidiary realized sales of 8.3 billion Euros and an adjusted EBITDA (earnings before interest, tax, depreciations and amortizations) of 833 million Euros.

T-Systems provides sustainable business cases for major clients in the telecommunications, services & finance, public & healthcare and manufacturing industries. For its clients, the company optimizes processes, cuts costs and improves earnings. In doing so, it makes targeted use of industry expertise and cutting-edge technology. Its services range from integration of new ICT solutions into existing client systems, through setup and operation of desktop systems, data centers and networks, all the way to telecommunications business with international carriers.

You will find more information about the company and its services at and .

CONTACT: Lisa La Vallee, Press and Public Relations of T-Systems Inc., +1-630-493-6163, Fax, +1-630-493-6111, , or Press and Public Relations of T-Systems International GmbH, +49-0-69-665-31-126, Fax, +49-0-69-665-31-139,

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Publication:PR Newswire
Geographic Code:4EUGE
Date:Mar 12, 2003
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