Sue Carroll Column: British Airways.
THAT British Airways give not a jot about their staff is perfectly obvious since they choose to pension off pilots early, sack air hostesses deemed to be past their sell-by date and are planning to force shift workers to live hand to mouth, doling out jobs at the airline's convenience.
What really beggars belief is the cack-handed way they treat loyal paying customers. Surely contingency plans must have been laid for the possibility of industrial action?
Evidently not, since four days after a wildcat strike Heathrow resembled a Red Cross post with abandoned travellers separated from their luggage for days and herded into emergency tenting.
A handful were being offered hotel rooms by the world's "favourite airline", the rest were chucked a blanket. You could call British Airways a Third World operation. But that really wouldn't be fair to the Third World.
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|Publication:||The Mirror (London, England)|
|Date:||Jul 24, 2003|
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