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Strategies for success.

To bring NAA members more value for their membership, NAA is providing in UNITS for the first time a summary of NAA's annual Survey of Income and Expenses in Rental Apartment Communities. In the past, members had to purchase this data.

The data presented in this report is excellent for planning and budgeting for the upcoming fiscal year. Complete reports are available from NAA on CD-ROM, as well as specific market data. See page 45 for details.

Major findings in the 2003 survey of the professionally managed rental apartment industry show slightly more softening in the market rent segment of the rental apartment market. Reporting of the data is composed of 3,041 market rent properties and 603 subsidized properties. See the summary on page 26.

Also related to the economy and the multifamily housing industry outlook, Dung Crocker II will be the guest speaker at NAA's Assembly of Delegates Leadership Summit in Boston in November.

With more than 30 years in the multifamily housing industry the former Vice Chairman of the Board of Trustees and Chief Executive Officer of Equity Residential Properties Trust will bring an excellent perspective on leadership in the apartment industry.

He holds a B.A. from Harvard University. In addition to his membership in NAA, he serves as chairman of the board of directors of the National Multi Housing Council (NMHC). Crocker also is a member of the board of governors for the National Association of Real Estate Investment Trusts, a member of the board of trustees and chairman of the Multifamily Gold Council of the Urban Land Institute, vice chairman of the National Realty Committee, a member of the board of trustees of the Center for Urban Land Economics Research at the University of Wisconsin-Madison, and he is a member of the Policy Advisory Board for the Fisher Center for Real Estate & Urban Economics.

I encourage all NAA members to participate in this exciting summit. Detailed information about the Assembly of Delegates meeting and the Leadership Summit may be obtained from NAA's Web site,, or by calling NAA at 703/518-6141.

Rounding out this issue of UNITS are strategies for handling some common situations. In Fighting NIMBYism: Apartment Developers Share Their Strategies, B. Kreisler tells how several companies fought and continue to fight Not-In My-Back-Yard (NIMBY) sentiments. The writer explores effective strategies on page 18.

Larry Kessler's Clear Communication: A Lesson in the Basics of Repositioning a Property for Cable, Broadband and Digital Video looks at technical issues associated with the wiring infrastructure of existing properties. See page 52 for an explanation of tools to use in evaluating telephone, cable and broadband services.

Read Change of Address Form Might Assist With Rent Collections on page 59, where Shelley Dreifuss explains how a standard U.S. Postal Service Change-of-Address form may help property managers locate residents who have vacated an apartment community without having paid all owed rent.

On a final note, I'm pleased to share the great news that UNITS will be delivered to your home or office 12 times next year. Every mouth you will receive news, useful tips and articles on hot industry issues.
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Title Annotation:Observations
Author:Shelton, Tom
Date:Sep 1, 2003
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