Spot of bother with luggage; VIEWPOINTS.
On February 6, I was checking in for a flight to Muscat, Oman, via Amsterdam.
My check-in luggage consisted of a box containing automotive parts for a vintage vehicle. Details of the contents were itemised and the size and weight were correct.
A security guard was summoned and he ordered me to open the package. I refused and said "You can open it, inspect the contents, repack and sign that it has been inspected".
He replied: "I am not
Time was passing and, amidst mutterings of "this will not be going anywhere unless you open it", an official in a suit arrived.
It was then explained to me that the X-ray machine had broken down and to safeguard themselves the box needed to be opened.
I again stated that I had no objection as long as it was repacked and signed for. I even suggested that I would carry it upstairs to where the handluggage X-ray machine is located. This was declined as it would not be possible to retrace the route back to check-in.
This farce was taking place in public and when I stated: "I cannot believe that an international airport does not have a working X-ray machine, wait until the press hear this," it was promptly decided to put it through for loading.
The pounds 1 drop-off charge, pounds 2 trolley fee and general pettiness do nothing for the image of Wales.
David Goddard Penarth